Research

2017 Defined Benefit Administration Survey

Published in PLANSPONSOR May 2017

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Top Five Defined Benefit Administrators

BY TOTAL DEFINED BENEFIT PLANS
1Principal 2,644
2John Hancock Retirement Plan Services996
3Kravitz, Inc.857
4Willis Towers Watson833
5Fidelity Investments807
BY TOTAL DEFINED BENEFIT PARTICIPANTS
1Conduent Business Services, LLC6,200,992
2Willis Towers Watson5,266,073
3Fidelity Investments4,163,608
4Mercer1,833,520
5Milliman, Inc.1,063,235
BY TRADITIONAL DEFINED BENEFIT PLANS
1Principal2,563
2Fidelity Investments597
3CUNA Mutual Group573
4Pentegra Retirement Services511
5Wells Fargo497
BY PUBLIC/GOVERNMENT DEFINED BENEFIT PLANS
1CBIZ, Inc.152
2OneAmerica101
3Wells Fargo75
4Principal62
5USI Consulting Group49
BY TOTAL CASH BALANCE PLANS
1Kravitz, Inc.827
2John Hancock Retirement Plan Services582
3Mercer183
4Fidelity Investments170
5July Business Services164
BY NUMBER OF DEFINED BENEFIT PLANS WON IN 2016
1Kravitz, Inc.139
2Mercer71
3Pentegra Retirement Services57
4Principal 54
5July Business Services39

Methodology

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The PLANSPONSOR Defined Benefit (DB) Administration Survey summarizes the experience/capabilities of DB administration providers and excludes providers focused exclusively on investment-only, consultant/advisory or actuarial services. All data presented are as of December 31, 2016, and include only “full outsourcing” and “co-sourcing” arrangements. Bundled “DB/DC” clients are based on total DB clients.

Some new client restrictions may apply; please contact the provider for details. Items marked as “NR” were “not reported” in time for publication. Email Brian O’Keefe at brian.okeefe@strategic-i.com for more information.

Archive

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DEFINED BENEFIT ADMIN SURVEY

Like our Recordkeeping Survey on the defined contribution side of the market, the DB Administration Survey showcases providers in the DB market—who the major players are, who they serve, what services they provide. Also included is information on overall market sizing.

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