Workforce
communications provider GuideSpark launched its Financial Wellness Product.
The
solution enables companies to provide tailored financial wellness education to
their employees through a comprehensive financial assessment, personalized
action plans, engaging informational videos, and direct integration to actionable,
employer-provided programs and tools. With GuideSpark’s personalized mobile and
video solution, the aim is to inspire employees to take action and gain control of their
financial futures.
The
impact of employee financial stress, such as worrying about bills, making
mortgage payments or saving enough for retirement, can be detrimental in the
workplace, GuideSpark notes. A recent survey found finance is the No. 1 cause of stress among employees.
GuideSpark’s
Financial Wellness product provides employees with a simple way to assess their
own financial wellness and learn how they can improve, subsequently guiding
them toward taking the appropriate actions.
Designed to meet the needs of workers whether they are based in a
physical facility, on-the-road or remotely, GuideSpark’s mobile-first solution
is available anytime, anywhere. It includes an extensive interactive video library
covering important financial topics such as 401(k) programs, retirement
planning, estate planning, budgeting, investing, and much more.
NEXT: Product features
Key
features of the solution include:
Financial
Wellness Assessment: Through a short, yet detailed, self-service questionnaire
covering all aspects of financial health, employees receive their personalized
financial health score and a financial stress score, highlighting the specific
areas impacting stress levels and identifying gaps in their financial
understanding.
Personalized
Content: Based on their employee assessment results, users are presented with
engaging content recommendations, enabling employees to understand where to
focus and what steps they can take to improve their financial health. Short
videos introduce key concepts, and multiple engagement styles are used to
provide depth and education exactly where needed.
Easy
Integration for Action: GuideSpark’s Financial Wellness product is incorporated
into the employer’s existing partner tools and resources that support financial
wellness, such as 401(k) providers, financial coaching solutions, employee
assistance programs (EAPs), legal services, and many more. As a result, employees
benefit from a multi-faceted and personalized experience that drives to action
and utilizes often dormant employer-provided resources.
Reporting
and Analytics: Aggregated reporting and analytics provide employers with key
insights that can be used to build and improve more targeted financial wellness
programs. They are able to pinpoint stressors and financial hardships that may
be unique to segments of their workforce.
Cloud-based
Service: The financial wellness product is delivered through the GuideSpark
SaaS Platform, which is offered as a cloud-based subscription to facilitate
rapid deployment and ease-of-purchase. It easily scales across any
organization, and provides 24/7 access from all devices such as smartphones,
iPads and PCs, ensures employees can view content and videos when and where it
is most convenient. Automatic, ongoing updates from GuideSpark ensure the most
up-to-date education and communications minimizing on-going maintenance efforts
and costs.
The
Patient Protection and Affordable Care Act (ACA) generally requires group
health plans to cover certain preventive care benefits at 100% with no
cost-sharing.
Evidence-based
items or services with a rating of “A” or “B” under recommendations from the
United States Preventive Services Task Force (USPSTF) [http://www.uspreventiveservicestaskforce.org/Page/Name/uspstf-a-and-b-recommendations-by-date/];
Immunizations
recommended by the Advisory Committee on Immunization Practices (ACIP) of the Centers
for Disease Control [http://www.cdc.gov/vaccines/schedules/hcp/index.html];
Preventive
care and screenings for infants, children, and adolescents under Health
Resources and Services Administration (HRSA) guidelines [https://www.aap.org/en-us/professional-resources/practice-support/Pages/PeriodicitySchedule.aspx];
and
Preventive
care and screenings for women under HRSA guidelines [http://www.hrsa.gov/womensguidelines/].
PHSA
§ 2713(a); 29 CFR § 2590.715-2713(a).
Experts from Groom Law Group answer some common
questions about these requirements and outline recent guidance that plans
should consider for 2016.
How will plans know
if there are updates to preventive care services that are required to be
covered?
Plans
will need to check each of the resources listed above on an annual basis to see
if there have been updates to the recommended screenings and immunizations. The
USPSTF, in particular, updates its recommendations regularly.
Plans
also should watch for updated guidance from the agencies that enforce these
requirements – the Departments of Health and Human Services (HHS), Labor (DOL),
and Treasury. Updated FAQs can be found at www.dol.gov/ebsa
under the heading “Affordable Care Act.”
If there are updates,
when are plans required to cover these services?
Where
there is an update to a recommendation, coverage must be provided for plan
years beginning on or after one year after the date the recommendation is
issued. For example, if a recommendation is adopted as of May 1, 2015, it must
be covered by a calendar year health plan by January 1, 2017.
Can a health plan
place limits on this coverage or must all recommended preventive care be
provided at 100%?
Health
plans must cover the recommended preventive care at 100% with no cost
sharing. However, plans are permitted to
place “reasonable medical management” limits on coverage where a recommendation
does not specify the frequency, method, treatment, or setting for the provision
of that service. For example, the preventive care regulations provide that plans
can require that individuals obtain preventive care from a network provider in
order for these services to be paid at 100%. With respect to preventive care
drugs, HHS, DOL, and Treasury have said that a plan can require individuals to obtain
a prescription (such as for aspirin) or that only generic drugs will be covered
at 100%.
Practical Tip: Note that in order to impose these types of restrictions,
the limit must be “reasonable.” New Q&A guidance discussed below indicates
that plans may need to make exceptions where the limit is not reasonable for a
particular individual. In addition, any
limits should be adopted as part of the plan terms and communicated to
participants, such as in the SPD.
Other Recent Guidance
Earlier this year, HHS, DOL, and Treasury
issued a new set of FAQs with respect to several preventive care provisions,
including coverage for women’s services and contraceptives. We have outlined the highlights below. Plans
should make sure they review these FAQs and update coverage where needed. ACA
FAQs Part XXVI (May 11, 2015) (http://www.dol.gov/ebsa/pdf/faq-aca26.pdf).
FDA-Approved Contraceptives – 18 Categories
Plans already are required to cover all
FDA-approved contraceptive methods for women with reproductive capacity, as
prescribed by their health care provider, at 100% without cost-sharing.
The new FAQs clarify that plans must cover
the full range of FDA-approved methods, with at least one form of contraception
in the following 18 categories: (1) sterilization surgery for women; (2)
surgical sterilization implant for women; (3) implantable rod; (4) IUD copper;
(5) IUD with progestin; (6) shot/injection; (7) oral contraceptives (combined
pill); (8) oral contraceptives (progestin only); (9) oral contraceptives
extended/continuous use; (10) patch; (11) vaginal contraceptive ring; (12)
diaphragm; (13) sponge; (14) cervical cap; (15) female condom; (16) spermicide;
(17) emergency contraception (Plan B/Plan B One Step/Next Choice); and (18)
emergency contraception (Ella).
The FAQs also state that for the hormonal
contraceptive methods, coverage must include all three oral contraceptive
methods (combined, progestin-only, and extended/continuous use), injectable,
implants, the vaginal contraceptive ring, the contraceptive patch, emergency
contraception (Plan B/Plan B One Step/Next Choice), emergency contraception
(Ella), and IUDs with progestin.
(Q&A-2, Q&A-3, Q&A-4)
Practical Tip: When reviewing the 2016 plan documents and
SPDs, plans should look to the FAQs as a checklist to ensure that they are
covering contraceptives at 100% without cost sharing in each of the 18
categories required. Plans may need to make sure their TPAs also are covering
contraceptives in these categories.
Reasonable Medical
Management Limits: Appeals Process
As noted above, health plans are permitted to
apply “reasonable medical management” limits when covering preventive care,
such as only covering in-network providers or generic drugs. The FAQs clarify that, as long as at least
one method of contraception is covered in the above 18 categories, the plan
could impose full cost sharing for other methods in that category in order to
steer participants to certain products. The FAQs give examples that a plan may
discourage use of brand name pharmacy items over generic pharmacy items by
imposing cost sharing on brand name drugs or may use cost sharing to encourage
use of a certain product within a category.
However, the FAQs add a requirement that if
the plan is applying limits to contraceptive coverage, the plan must have an appeals
process (called an “exceptions process”) that is not unduly burdensome to the individual
or provider. The FAQs say that the exceptions process must be easily
accessible, transparent, and sufficiently expedient.
The FAQs provide that
if an individual's attending provider recommends a particular service or
FDA-approved item based on a determination of medical necessity, the plan must
cover that service or item without cost sharing. In other words, the plan must
defer to the determination of the attending provider. The FAQs indicate that medical
necessity may include considerations such as severity of side effects,
differences in permanence and reversibility of contraceptives, and ability to
adhere to the appropriate use of the item or service, as determined by the
attending provider.
In addition, plans
must treat a request for an exception as a “claim” under the plan’s claims
procedures and apply the same timeframes (including urgent, pre-service and
post-service timeframes, as applicable).
(Q&A-2, Q&A-3)
Practical Tip: If a participant requests an exception to the
plan’s limits on contraception coverage, the plan should treat this type of
request as a “claim” under its otherwise applicable claims procedures. Since
many plans have TPAs that handle everyday claims, plans may need to decide who
will handle these requests and who will handle any appeals.
Well-Woman Preventive Care for Dependents
The
FAQs clarify that plans must cover well-woman preventive services at 100% for
dependent children, as well as a covered employee or spouse, where an attending
provider determines that these services are age and developmentally appropriate
for the dependent.
(Q&A-6)
Practical Tip: Plans should ensure that they cover well-women visits
for any covered individual where an attending provider determines appropriate, including
dependents. This includes preventive
services related to pregnancy, such as prenatal care.
Genetic Testing for Breast Cancer
An earlier recommendation required that plans
cover genetic counseling and BRCA genetic testing at 100% for certain women who
have family members who have had breast, ovarian, tubal, or peritoneal cancer.
The FAQs clarify that, in some cases, a plan also must cover genetic counseling
and BRCA genetic testing for an at-risk woman who has had breast cancer or
ovarian cancer, even if a family member has not had cancer and even if the
woman currently is asymptomatic and cancer-free.
(Q&A-1)
Practical Tip: Plans should ensure they are covering BRCA
testing for an “at-risk” woman who has a prior history of breast or ovarian
cancer, even if a family member has not had cancer. For example, a women who is
diagnosed at an early age may be considered “at risk” for certain genetic mutations,
even if a family member has not had cancer, making her eligible for genetic
counseling or testing.
Preventive Services for Transgendered Individuals
Plans
are required to cover certain gender-based preventive care screenings, such as
those provided during a well-woman visit. The FAQs clarify that plans must
provide coverage for gender-based preventive services regardless of sex
assigned at birth, gender identity, or gender of the individual otherwise
recorded by the plan, where an attending provider determines that a recommended
preventive service is medically appropriate.
(Q&A-5)
Practical Tip: When administering
gender-based preventive care benefits, plans should base coverage on the
recommendations of the individual’s attending physician, rather than an
individual’s gender identity or gender at birth. For example, a plan may need
to cover a mammogram for a transgendered man who has residual breast tissue.
Anesthesia During Colonoscopy
The
USPSTF recommendations include coverage for preventive colonoscopy in certain
cases. The FAQs provide that a plan may
not impose cost sharing with respect to anesthesia services performed in
connection with a preventive colonoscopy if the attending provider determines
that anesthesia would be medically appropriate for the individual.
(Q&A-7)
Practical Tip: When
administered as part of a preventive colonoscopy, plans may need to cover
anesthesia as a preventive care benefit – that is, at 100% with no cost sharing
– rather than a hospital or outpatient surgery benefit.
* * *
The FAQs related to contraceptive coverage
apply to plan years starting 60 days after publication of the FAQ (January 1,
2016 for calendar year plans). It appears that the rest of the guidance was intended
to apply immediately. Plans should review the updated list of recommended
preventive services and recent agency guidance to ensure they are ready for
2016.
Addendum: After this article was submitted, the agencies issued additional
FAQs on lactation counseling for women, weight management services,
colonoscopies, and BRCA testing. See ACA FAQs Part XXIX (October 23, 2015) (http://www.dol.gov/ebsa/faqs/faq-aca29.html).
Contributors:
Christy Tinnes is a Principal in
the Health & Welfare Group of Groom Law Group in Washington, D.C. She is involved in all aspects of health and
welfare plans, including ERISA, HIPAA portability, HIPAA privacy, COBRA, and
Medicare. She represents employers
designing health plans as well as insurers designing new products. Most recently, she has been extensively
involved in the insurance market reform and employer mandate provisions of the
health-care reform legislation.
Brigen Winters is a Principal at
Groom Law Group, Chartered, where he co-chairs the firm's Policy and
Legislation group. He counsels plan sponsors, insurers, and other financial
institutions regarding health and welfare, executive compensation, and
tax-qualified arrangements, and advises clients on legislative and regulatory
matters, with a particular focus on the recently enacted health-reform
legislation.
PLEASE NOTE: This feature is
intended to provide general information only, does not constitute legal advice,
and cannot be used or substituted for legal or tax advice.