SURVEY SAYS: Common Questions From Plan Participants

Retirement plan sponsors have reported in the past receiving common, repeated questions from plan participants—such as ‘How does the plan work?’ ‘How much should I save?’ and ‘What investment options should I choose?’

By Rebecca Moore | March 27, 2017
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Many of these questions are answered in enrollment materials and meetings. But, I’m sure there are other common questions that get asked.

Last week, I asked NewsDash readers, “Do you get asked common, repeated questions from plan participants?” And I asked for help in identifying what these questions are.

Three-quarters of responding readers work in a plan sponsor role, while one-quarter are TPAs/recordkeepers/investment managers.

Ninety percent of respondents said they get common, repeated questions from plan participants, while 10% do not.

NEXT: Common, Repeated Questions