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This new Monitor service will track the website capabilities and marketing materials that retirement plan sponsors provide to plan participants. The tool offers subscribers an unbiased, first-hand view of the user experience by monitoring live accounts that are held by actual plan participants at each firm. Retirement Plan Monitor will provide firms with a look at the online capabilities and participant communications that their competitors provide, along with Corporate Insight’s analysis of industry trends and best practices. Corporate Insight will track a number of the industry’s defined contribution plan providers including: ADP AON Hewitt Bank of America/Merrill Lynch Charles Schwab Diversified Fidelity Great West ING MassMutual Mercer New York Life Principal TIAA-CREF T. Rowe Price Vanguard Wells Fargo Retirement Plan Monitor’s inaugural report —“Introducing 16 Retirement Plan Providers and their Participant Websites”—analyzes three elements of the plan participant website experience: account maintenance resources, investment information and navigation. In the coming months, Corporate Insight will review the key aspects of each provider’s website, reporting about site changes and identifying industry trends and best practices. Future reports will focus on such topics as retirement planning tools and calculators, transaction capabilities, account statements, and marketing materials. More information is at http://www.corporateinsight.com/research/retirement.html.
This new Monitor service will track the website capabilities and marketing materials that retirement plan sponsors provide to plan participants. The tool offers subscribers an unbiased, first-hand view of the user experience by monitoring live accounts that are held by actual plan participants at each firm.
Retirement Plan Monitor will provide firms with a look at the online capabilities and participant communications that their competitors provide, along with Corporate Insight’s analysis of industry trends and best practices.
Corporate Insight will track a number of the industry’s defined contribution plan providers including:
ADP
AON Hewitt
Bank of America/Merrill Lynch
Charles Schwab
Diversified
Fidelity
Great West
ING
MassMutual
Mercer
New York Life
Principal
TIAA-CREF
T. Rowe Price
Vanguard
Wells Fargo
Retirement Plan Monitor’s inaugural report —“Introducing 16 Retirement Plan Providers and their Participant Websites”—analyzes three elements of the plan participant website experience: account maintenance resources, investment information and navigation. In the coming months, Corporate Insight will review the key aspects of each provider’s website, reporting about site changes and identifying industry trends and best practices.
Future reports will focus on such topics as retirement planning tools and calculators, transaction capabilities, account statements, and marketing materials.
Rebecca Mooreeditors@plansponsor.com