Empower Launches QDIA That Matures as Participants Do

DC plan participants are first put into a TDF, then upon certain triggers, moved to a managed account.

Empower Retirement announced the launch of a new qualified default investment alternative (QDIA) for retirement plans that is “designed to help plan participants whose retirement planning needs change over time.”

According to Empower, the Dynamic Retirement Manager solution takes into account the driving roles of participant inertia and engagement—which can change significantly over time. Given this fact, the solution allows plan sponsors to direct their employees’ retirement deferrals first into target-date funds (TDFs) during the early portion of their working years. Later on, when a pre-determined set of criteria are triggered, the participant’s assets will automatically shift into a managed account.

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Empower says the later-career transition to a managed account affords participants who have had success in the plan an opportunity to receive advice on a personalized retirement income strategy once they are ready for it. Of course, given the challenge in general of getting young people focused on retirement savings, it stands to reason the solution will be most effective when paired with such progressive plan design features as auto-enrollment and auto-deferral escalations.

“In an ideal world everyone in their first job would make all the correct and necessary decisions about investing for the future and would continue to do so throughout their careers,” observes Edmund Murphy III, president of Empower Retirement. “The reality is that retirement isn’t top-of-mind for many workers until later in life and by then their needs and goals are more acute and likely in need of customization.”

Thus it makes sense to blend TDFs and managed accounts within a QDIA solution, he says.

NEXT: Industry comments on the release 

As the firm explains, triggering criteria for the shift to managed accounts within Dynamic Retirement Manager are designated by the plan sponsor. Criteria can include such factors as age, years of service, or years to retirement. Dynamic Retirement Manager’s participant interface is “centered on a multi-stage, multi-touch engagement model designed to capture a participant’s interest in their retirement plan at a point when they are ideally more receptive to saving for retirement …  In the event that a participant remains unengaged even after the shift to a managed account, the Empower recordkeeping system contains sufficient personalized data to make automatic investments on their behalf, unless the worker chooses to opt out.”

In rolling out its new product, Empower is highlighting various industry voices who have called for more progressive thinking about the role of the QDIA. David Blanchett, head of retirement research at Morningstar Investment Management, comments that “the time is right for the industry to develop innovative QDIA approaches that can address the modern realities of retirement investing. Leading providers have the tools, the data and the accumulated knowledge to deploy a significantly better experience.”

Lew Minsky, president and CEO of the Defined Contribution Institutional Investment Association, agrees: “There’s no question that there is a great demand to help participants who need advice tailored to their specific goals. The challenge for plan sponsors and advisers is how and when to engage at the right time and right place … Ten years of experience tells us that a fresh approach to this problem should be widely considered.”

For more information, visit www.Empower-retirement.com

Betterment Enhances Digital Advice with Human Touch

The integrated advice and recordkeeping service now offers three plans which combine digital services with access to CFP professionals.

Betterment, an online investment adviser and recordkeeper, announced that it is moving beyond its single digital product to offer multi-plan advice that includes access to CFP professionals and licensed financial experts. These individuals will monitor clients’ accounts, answer questions, and provide advice.

The firm’s three plans are now Betterment Digital, Betterment Plus and Betterment Premium.

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Betterment Digital will offer investors the firm’s digital advice offering which utilizes tax-focused algorithms. With Betterment Digital, clients receive an annual planning call from a team of CFP professionals and licensed financial experts, who also monitor their accounts throughout the year. Betterment Premium offers unlimited access to financial experts who monitor accounts, while also providing advice and financial planning tips year round.

Betterment says it will now charge a flat 0.25% fee for its Digital plan, 0.40% for the Plus offering, and 0.50% for the Premium offering. The Plus plan requires a $1,000 minimum balance, and the Premium plan requires a $250,000 minimum balance. For all three plans, Betterment’s fees are charged only on the first $2 million of an account’s balance. Betterment will waive its management fee on any assets above $2 million.

“I joined Betterment because it was a chance to help get financial advice in the hands of more Americans- millions of Americans,” says Alex Benke, CFP, vice president of financial advice and investing at Betterment. “As a traditional financial planner, you can only serve a few hundred clients at most. Through the last five years at Betterment, I’ve learned that while most Americans really need financial advice, not everyone wants it in the same way. Some never want to talk to a person. Some need help from time to time, and others need careful, ongoing guidance. About a year ago, we set out to broaden and deepen our human-delivered advice offering, while making it more accessible. Our vision is to be your one-stop-shop for financial advice, available in whatever form or frequency you require, and always in your best interest, as a fiduciary.”

Betterment’s announcement comes shortly after the firm spoke with PLANADVISER about how fiduciary-focused regulations, changing consumer demands and other trends are keeping it eager to challenge major recordkeepers.

“At Betterment, we promise to always act in the best interests of our customers,” says Jon Stein, founder and CEO of Betterment. “From the beginning, we’ve built what our customers have asked us to prioritize, and what would have the biggest impact for them. Now, with our Plus and Premium plans, we can give customers the best of both worlds: our smarter technology and access to licensed financial experts.”

Betterment offers a globally diversified portfolio of index-tracking exchange-traded funds (ETFs) with personalized advice. It services the defined contribution space through Betterment for Business, an integrated 401(k) recordkeeping and advice platform.

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