DC Participants Stay the Course with Saving and Investing

Only 1.8% stopped contributing to their DC plan in the first half of 2015, according to ICI.

Defined contribution (DC) retirement plan participants remain committed to saving, the Investment Company Institute (ICI) found through its analysis of plan recordkeeping data covering more than 26 million participants.

In the first half of the year, only 1.8% stopped contributing to their DC plans, compared with 2.1% in the first half of 2014.

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Participants also stayed the course with their asset allocations. Only 6.6% changed the asset allocation of their account balances, the same as in the first half of 2014. Only 6% changed the asset allocation of their contributions, up slightly from 5.1% in the first half of 2014.

Only 2.2% of participants took withdrawals in the first half of 2015, compared with 2.3% in the first half of 2014, and only 0.9% took hardship withdrawals in the first six months of this year, the same as in comparable periods in the past three years.

Historically, the share of participants with loans tends to increase after the first quarter of each year, ICI said. However, at the end of June 2015, 17.5% of DC plan participants had loans outstanding, compared with 17.4% at the end of March 2015.

The full ICI report can be downloaded here.

Mobile Offerings for Retirement Plan Participants Increasing

In the past year, more retirement plan providers have launched new mobile applications or enhanced their existing mobile platforms.

Retirement plan providers continue to place more emphasis on their mobile presence, according to Corporate Insight’s latest Retirement Plan Monitor report update.

In the past year, providers have launched new phone apps, tablet apps and revamped mobile sites. Only MassMutual introduced a mobile app while three firms unveiled tablet apps: The Principal Financial Group, T. Rowe Price and TIAA-CREF. The tablet apps all mirror the firms’ existing mobile platforms, offering participants a consistent cross-platform experience.

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The Principal and T. Rowe Price introduced new responsive participant sites, thus revamping the mobile browser experience. The new responsive designs not only provide a uniform experience from desktop to mobile but also offer sleeker interfaces and improved organization and navigation.

Most firms with existing mobile platforms enhanced their offerings, including the addition of transactions and tools. Charles Schwab and Transamerica both added transactions for the first time to their mobile platforms – bringing the total amount of firms that offer mobile transactions up to 11 out of 18 – and four expanded their existing capabilities. This time last year, four of 17 firms offered transaction capabilities.

Fidelity, The Principal, Transamerica and Voya Financial added mobile-friendly retirement tools, allowing participants to assess their retirement readiness. Three of the tools allow participants to conduct transactions directly from the results interface. The addition of tools and transactions increases participant engagement and encourages beneficial account changes, Corporate Insight says.

Additional features, such as message centers and document sending capabilities, are slowly appearing on mobile platforms. Sending documents, a feature added by one firm, allows participants to use a phone’s or a tablet’s camera to upload documents, similar to depositing a check on a mobile banking app.

Corporate Insight suggests that going forward, firms should continue to add transactions, tools and features such as the document upload to the mobile experience and continue to incorporate responsive design, considering the increased dependence on phones and tablets over traditional desktop computers.

Looking at actual 401(k), 403(b) and 457 accounts, Retirement Plan Monitor explores the plan participant experience offered by leading defined contribution plan providers. The research analyzes the online and offline user experience, with a focus on website design and usability, online education tools, transaction capabilities, participant account documents, plan fees and more.

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