How to Maximize The Value of a DC Plan for Participants
September 19, 2014 (PLANSPONSOR.com) – Plan sponsors can only do so much with plan design to maximize the value of their defined contribution (DC) plans.
If
a plan sponsor offers the ultimate defined contribution plan—one with
immediate eligibility, allowing deferrals up to federal limits, matching at
least dollar-for-dollar up to 6% of salary, with streamlined, low-cost
investments, advice and a guaranteed income option for participants—the plan
sponsor might “expect” that employees would join immediately and defer
slightly more than 6%, and with investment returns, end up with an account
balance of $2.5 million for retirement, explained Virginia Maguire, director of
Retirement Product and Strategy at Aon Hewitt. But, that’s not how things
happen in reality, and the difference is participant behavior, she told
attendees of the 2014 Plan Sponsor Council of America (PSCA) Annual Conference.
When
trying to engage participants to maximize the value of the plan for
them, plan sponsors must balance participants’ desire to live for today, while
planning for tomorrow, Maguire said.
To
help them live for today, plan sponsors should provide a financial literacy foundation,
address wallet competition, and help participants keep savings on track. Maguire
shared a couple of innovative thoughts about providing financial literacy
education to employees. She noted that women do not engage in financial
literacy for themselves, but are very involved in teaching kids about money, so
plan sponsors can use a “teaching your kids about money and investing” session
to engage and educate women.
Maguire also
suggested offering financial wellness clubs online, helping individuals with
similar situations and goals get into a group of people like them. Each group
could have a facilitator to prompt discussions. She noted that it could be run like
a book club, with members reading an article or book about finances and meeting
weekly to discuss.
Addressing
wallet competition means prioritizing spending and integrating decisions about
spending. Plan sponsors could offer a tool to help participants decide how to spend benefits dollars more wisely,
Maguire recommended. “A participant may not really need that platinum health plan,
and can put those extra dollars into retirement savings,” she said. She also
suggested including retirement plan enrollment in the enrollment period for
other benefits.
To
help participants keep savings on track, plan sponsors can offer automatic
enrollment, deferral increases and investment options; limit leakage from
retirement accounts, such as the number of loans or hardship withdrawals; and provide
guidance and advice. According to Maguire, limiting leakage may include
allowing terminated employees to keep repaying loans or having a rollover
counselor speak with a terminating participant. Additionally, she noted that studies
show offering participants guidance and advice really helps.
Helping
employees plan for tomorrow includes offering robust plan designs, a graceful
transition into retirement, and perhaps guidance through retirement. Maguire
noted that while automatic enrollment has been successful in getting more
employees to save for retirement, it can have a detrimental effect by keeping
deferral rates lower. Plan sponsors need to bump up the default deferral rate.
Changing the investment lineup to use institutional investments or index funds
can also help improve participant outcomes by lowering fees. Maguire said decreasing
fees by 25 basis points is roughly equal to increasing the employer match
formula by 0.75.
According
to Maguire, the number one question people ask benefits staff when retiring is,
‘Do I still get my health benefits, or ‘How do I start my Medicare?’ Having a retirement
health care specialist or adviser that can answer these questions is helpful to
participants.
Post-retirement,
participants are subject to longevity risk, market risk, but also behavioral
risk, Maguire noted. “Someone may not be in their right mind to manage money in
the future.” Participants may trust their employers and feel more comfortable getting
a lifetime income product from the employer than from an outside financial
source. Companies are edging toward offering lifetime income products for
participants, she said.
September 19, 2014 (PLANSPONSOR.com) – A recent U.S. Senate Finance Committee hearing covered numerous retirement-related topics, including proposals to streamline plan-testing requirements and others that could radically change defined contribution (DC) plans.
Those testifying at this week’s finance committee hearing, titled
“Retirement Savings 2.0: Updating Savings Policy for the Modern Economy,”
defended many aspects of the current voluntary retirement system, acknowledged
some improvements are needed, and cautioned lawmakers against heeding impassioned
rhetoric aimed at tearing the DC system down.
“Americans do not face a retirement crisis,” stressed Andrew
Biggs, resident scholar at American Enterprise Institute (AEI), during his
testimony. “But that does not mean we have nothing to worry about.”
Biggs sought to refute recent research showing a dire
outlook for workplace retirement savers, including a study from the New America
Foundation that claims individual retirement accounts (IRAs) and 401(k) plans
produce little in the way of sustainable retirement income. For this reason, the
foundation advises policymakers to do away with tax preferences for private DC
retirement savings and instead double Social Security benefits. Those claims
“tend to underestimate the incomes that Americans will have in retirement while
overestimating how much [they] will need to maintain their pre-retirement
standards of living,” Biggs said.
He also pointed to research from the Social Security
Administration (SSA) and the U.S. Census Bureau, which paints a more optimistic
picture. In fact, Biggs said the Modeling Income in the Near Term (MINT) instrument,
an advanced research tool used by the SSA to study income trends, recently projected
that many Baby Boomer and Generation X retirees can expect income replacement
ratios at or near 100% of average pre-retirement earnings, once all sources of income are factored in.
Others,
too, presented more promising statistics to counter—or correct—negative information
being widely reported. Brian Reid, chief economist for the Investment Company
Institute (ICI), advised “looking below” the commonly cited number of 80.6
million workers who report their employer does not sponsor a retirement plan—a figure
from the Current Population Survey (CPS)—and there is “a significantly
different picture.” Chipping away the federal, state and local workers, the
self-employed, part-time employees, and others such as those with a covered
spouse, leaves only about 10.2 million private-sector wage and salary employees who
would like to have access to a retirement plan but who are currently unable to save
and invest at work, he said.
Such assessments distort the reality of DC retirement
planning, as do criticisms that focus on one weak component of the system, or
account balances only, to define the success of the whole, Reid said. Many of
the harshest critics ignore the holistic manner in which most Americans save
for retirement—as many participants do not depend on DC accounts alone for
retirement income. He cited the importance of home ownership and pension plans,
among other factors, in assessing the holistic retirement readiness picture of many Americans.
Reid praised the flexibility of the DC system, which “has
led to tremendous innovation in retirement plan design over the past few
decades and to continually lower costs for retirement products and services.”
He also stressed that changes in policy “should build on the existing
system—not put it at risk.”
According to one of the experts, though, the system is
indeed already at risk. Vanguard Group founder John Bogle painted a grimmer
picture of today’s retirement system, starting with the background. Boasting
“many decades of writing extensively on the subject” of retirement plans, he
described a layering/compounding of issues over the years, from too much
speculation and too little investment to Americans’ rejection of frugality, the
costs of mutual fund investing, and other key challenges.
Bogle pushed for a reorienting of the industry toward the
shareholders—i.e., participants—rather than the fund managers. To help achieve
this, he proposed giving institutional—including mutual—fund managers a
mandatory fiduciary status. A federal standard would include, for one, the
requirement that these fiduciaries act solely in the long-term interests of
their beneficiaries.
Calling DC plans “the only realistic alternative for
investors seeking to achieve a comfortable retirement,” Bogle said we must
demand significant changes in their structure. The Thrift Savings Plan (TSP)
makes a good model, he said.
“It is large, at $385 billion in assets, among the 25
largest pools in institutional money management. It is, well, cheap, with an
annual expense ratio of less than 0.03%. It is largely indexed, with 100% of
its long-term assets—some $212 billion—composed of four index funds,” Bogle
said.
As
it is, the defined contribution plan system is “structurally unsound,” he said.
The money in accounts is too accessible, through loans and withdrawals, and
participation too limited.
Unsound or not, the system works “well for millions of
American workers,” said Scott Betts, senior vice president of National Benefits
Services LLC, a fee-for-service third-party administrator (TPA) that supports
7,500 retirement and benefit plans in 46 states. Citing data from the Employee
Benefit Research Institute (EBRI), he observed that middle-class workers are 15
times more apt to save for their families’ retirement at work than on their own
in an IRA.
Still, he conceded, coverage could be enhanced and plan
operations simplified. To that end, he said, the American Society of Pension
Professionals & Actuaries (ASPPA) has developed a document containing more
than 30 legislative proposals to improve the current system. These strategies,
some already written into current legislation, would involve only “modest
changes to the Internal Revenue Code [IRC] and ERISA,” he said. Eliminating
unnecessary paperwork and widening the availability of savings options through simplified small business plans numbered among the ideas.
None of the experts, unsurprisingly, advised removing tax
incentives for workplace retirement savings. Noting that tax deferrals should
be left out of proposals to cap the value of exclusions and deductions, Reid
said, “limiting [their] upfront benefit would impact workers arbitrarily,
substantially reducing benefits for those closest to retirement.” In fact, the deferral limit, adjusted for inflation, has already eroded to less than half what it was
when established under the Employee Retirement Income Security Act (ERISA) in
1974, he said.
Brigitte
Madrian, a professor of public policy and corporate management at the Harvard
University Kennedy School of Government, however, downplayed tax incentives’
importance. Armed with 15 years’ experience studying savings behavior, policy
interventions and the plan design features that impact retirement plan participant
outcomes, she said she has found financial incentives less important than just
making things easy for participants. “From a behavioral economics standpoint,
the tax code is particularly ill-suited to generating financial incentives to
save,” she said.
Our tax system is too complicated for the average taxpayer,
Madrian said, noting that even she gave up trying to understand the incentives
of the Saver’s Credit for low- and middle-income taxpayers after about 10 minutes. People
respond better to immediate, rather than delayed, financial incentives and
often do not understand the tax implications of the different types of plans,
she said.
The best way to get people to save, she said, agreed upon by
essentially all of the experts, is automatic enrollment. It draws in groups
known to be poor savers—younger and lower-income employees, she said, adding
that “expanding [the DC system’s] reach is the most promising policy step we
can take to increase the fraction of Americans who are saving for retirement.”
Biggs agreed, calling the strategy “the single most
effective step we could take to increase retirement saving [and] far more
effective than other policies, such as contribution matches.”
The crux is to simplify the saving process, Madrian said.
Quick enrollment tools and policy initiatives such as auto-IRA proposals and
the possibility of multiple employer plans with limited fiduciary liability
would also help.
To
summarize, she looks to the lessons of behavioral economics research: “If you
want individuals to save, make it easy. If you want individuals to save more,
make it easy. If you want employers to help their workers save, make it easy.
And if you want individuals to spend less [of their retirement assets], make it harder to spend.”