Alight Ordered to Comply With DOL Subpoena Related to Cybersecurity Incidents

A Department of Labor investigation was prompted, in part, by its discovery that Alight had processed unauthorized distributions from retirement plan participant accounts.

Judge John F. Kness of the U.S. District Court for the Northern District of Illinois has ruled that Alight Solutions must comply immediately with a Department of Labor (DOL) administrative subpoena seeking documents for an investigation of unauthorized distributions from employee benefit accounts.

In July 2019, the DOL’s Employee Benefits Security Administration (EBSA) began investigating Alight Solutions to determine whether any violations of Title I of the Employee Retirement Income Security Act (ERISA) had occurred. According to the court order, the agency’s investigation was prompted, at least in part, by its discovery that Alight had processed unauthorized distributions as a result of cybersecurity breaches relating to its ERISA plan clients’ accounts. In addition, the investigation found that, in violation of its service provider agreements, Alight failed to immediately report cybersecurity breaches and the related unauthorized distributions to ERISA plan clients after its discoveries. Alight also repeatedly failed to restore the unauthorized distribution amounts to its ERISA plan clients’ accounts, the court order says.

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In April 2020, when Alight had not supplied all the information the DOL requested, the agency sued Alight.

Alight has been named as a defendant in two lawsuits filed by retirement plan participants who claim the company and their employers breached ERISA’s fiduciary duties when unauthorized distributions were taken from the participants’ accounts.

In a lawsuit filed by a participant in the Abbott Laboratories Stock Retirement Plan, a judge dismissed Abbott from the lawsuit, but the company was brought in as a defendant again in an amended complaint. Earlier this year, the judge again dismissed Abbott from the suit, leaving Alight as a defendant.

A separate suit filed by a participant in the Estee Lauder 401(k) plan, in which Alight Solutions was also named as a defendant was dismissed after the parties announced they had agreed to a settlement of the charges.

As part of EBSA’s investigation into Alight’s practices, Secretary of Labor Martin Walsh issued an administrative subpoena to Alight calling for “all documents in [its] possession, custody [or] control” in response to 32 inquiries. The subpoena also specifies that, unless otherwise noted, “the time period covered by the subpoena is from January 1, 2015, to the date of production.”

In his court order, Kness said the subpoena power is broad. It permits the secretary to “investigate merely on suspicion that the law is being violated, or even just because it wants assurance that it is not.” He rejected Alight’s argument that the subpoena power only extends to entities classified as “fiduciaries” under ERISA, saying it is not supported by the text of the statute or by controlling case law addressing the scope of administrative subpoenas.

Kness also considered whether the burden on Alight weighs against enforcement of the subpoena. Alight argued that compliance “would require thousands of hours of work just to identify potentially responsive documents” in addition to the “time and expenses outside counsel would incur reviewing, de-identifying, and producing those materials.” It said there was a continued burden even after Walsh modified the subpoena requests. Alight argued that “the requests would still require [it] to pull, review and produce thousands, if not tens of thousands, of documents related to its ERISA business.”

“Weighing the relevance of the requests against the burden on the respondent, which the court does not take lightly, the court finds that the balance favors the secretary,” Kness rules. “As explained above, the requests, as modified, are relevant to the department’s investigation and fall within the secretary’s broad investigatory authority. Moreover, although the burden of compliance is potentially significant, that burden does not outweigh the potential relevance of the requests.”

More Providers Offer Group Plan Solutions

PRI and Waypoint have formed a new joint company called Group Plan Systems, while Franklin Templeton has selected a new group plan recordkeeper in Transamerica.

PRI and Waypoint Launch Fiduciary Services Firm

The Pension Resource Institute LLC (PRI), a retirement plan compliance, technology and consulting firm for banks, broker/dealers (B/Ds) and investment advisers, and Waypoint Fiduciary LLC, a fiduciary consulting firm serving plan sponsors and financial institutions, have formed a new company, Group Plan Systems (GPS), to serve as an independent, operational fiduciary for group plan arrangements.

GPS leaders say they believe that the retirement plan industry has done well at supporting employers in managing investments, but it still has room to grow in terms of supporting them from an operational perspective.

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Pete Swisher, Waypoint founder and GPS managing partner, says GPS plans to “elevate retirement plan governance by applying the same rigor to operations that employers expect from their investment professionals.

“By thoughtfully leveraging technology and well‐defined processes, we are able to deliver named fiduciary oversight of operations to group plan arrangements at scale,” he says.

Franklin Templeton Selects New Group Plan Recordkeeper

Franklin Templeton has selected Transamerica as the recordkeeper for a new retirement plan solution. The Franklin Templeton Group Plan Solution is offered exclusively through Franklin Templeton and was created for employers seeking to benefit from group pricing and access to services that are not always available, particularly to smaller companies.

“We believe every U.S. worker and household should have the right to experience financial well-being throughout each phase of life and access to a workplace retirement plan is a critical step toward achieving that,” says Yaqub Ahmed, Franklin Templeton U.S. head of retirement, insurance and 529. “In this strategic partnership, we look forward to empowering financial professionals with a retirement plan offering for small to midsize businesses that has advantages similar to what many larger-scale plans can offer.”

Under the arrangement, Transamerica will serve as recordkeeper for these retirement plans. In addition, DWC – The 401(k) Experts will provide 3(16) plan administrator fiduciary services, and LeafHouse Financial be the 3(38) investment fiduciary.

“This solution enables employers to offload the responsibility for typical day-to-day tasks to DWC, which saves time for their human resources [HR] departments. Support includes approval of distributions and loans, and monitoring plan eligibility,” says Darren Zino, Transamerica U.S. retirement distribution senior managing director. “This solution gives employers access to professional plan services that they might not otherwise be in a position to afford.”

GPS is available to serve in a variety of capacities, including as a pooled plan provider (PPP) for pooled employer plans (PEPs), as a named fiduciary on group or individual plans, and as a consultant to help others bring their own solutions to market.

“We believe we are well‐positioned to help financial institutions and employers take advantage of the opportunities created by [the Setting Every Community Up for Retirement Enhancement Act] and maintain compliance with new and evolving laws and regulations,” says Jason C. Roberts, PRI CEO and GPS managing partner.

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