New Social Security Website Designed for Easier Use

The Social Security Administration launched a redesigned website for the more than 180 million Americans a year who use the website to apply for their benefits, check their eligibility and order Social Security cards, the organization said on Tuesday.

The website, SSA.gov, was redesigned with the goal of people finding what they need more easily, understanding their benefits and reducing in-person visits.

“Whether providing service in person or online, our goal is to help people understand what they may qualify for and seamlessly transition them to an application process,” Kilolo Kijakazi, acting commissioner of the Social Security Administration, said in a press release. “Improved self-service capability allows people to skip calling or visiting an office, which helps Social Security staff focus on those visitors who need in-person assistance.”

The Social Security Administration’s redesigned website, which was done with public feedback, seeks to help people check for eligibility benefits, save time on getting information on their Social Security Number (SSN) or ordering a new card and applying for benefits and other online services, such as starting direct deposit.

The administration also said that people not yet receiving benefits can use their online account to get a personalized Social Security statement that provides their earnings information as well as estimates of their future benefits.

People can sign up for an account at www.ssa.gov/myaccount/.