FTC Scrutinizes Pharmacy Managers for Opaque Practices, Inflating Drug Costs

An interim report alleges subsidiaries of conglomerates like Cigna, CVS and UnitedHealth pushed customers to more expensive medicine.

After a two-year investigation into pharmacy benefit managers, the Federal Trade Commission has released an interim report, which argues that these “powerful middlemen” are inflating costs and “squeezing Main Street pharmacies.” 

As plan sponsors are required to attest that the fees they pay for health care plans are fair and reasonable for the services provided under the Consolidated Appropriations Act of 2021, it is important that plan sponsors apply a fiduciary process to evaluating their health plans, as well as being aware of pending litigation. 

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The FTC is poised to file a lawsuit against the three largest PBMs—OptumRx (UnitedHealth Group), Caremark (CVS Health) and Express Scripts (Cigna Group), alleging they pushed patients to more expensive brand-name drugs, including insulin, four people familiar with the case discussions told media outlets this week. 

Plan sponsors often work with PBMs to administer health care benefits to their enrolled participants, and sponsors typically issue requests for proposals detailing their pharmacy benefits needs, to which PBMs respond and compete on quality, cost effectiveness and accountability, according to the Pharmaceutical Care Management Association.  

Once a plan sponsor selects a PBM, the plan sponsor and PBM negotiate contract terms and conditions. Plan sponsors “have every opportunity to choose a pricing model that best suits their needs,” according to the PCMA.  

In its report, the FTC argued that the three largest PBMs now manage nearly 80% of all prescriptions filled in the U.S. They are also vertically integrated, according to the FTC, serving as health plans and pharmacists, and play other roles in the drug supply chain as well.  

“As a result, they wield enormous power and influence over patients’ access to drugs and the prices they pay,” the report stated. “This can have dire consequences for Americans, with nearly three in ten surveyed Americans reporting rationing or even skipping doses of their prescribed medicines due to high costs.” 

The FTC further argued that PBM business practices and their effects “remain extraordinarily opaque.” The PBM-pharmacy contracts the FTC has reviewed lack transparency and are complex and conditional, according to the report, making it challenging to understand what pharmacies will ultimately be paid for any given drug.  

The prescription reimbursement system is equally complicated. For example, when a health-plan beneficiary purchases prescription medicine at a retail pharmacy, the payment flows through several entities—including the patient, pharmacy, PBM, health plan, insurer and plan sponsor, the FTC explained. 

Additionally, the FTC found that PBMs and manufacturers of branded medications sometimes negotiate prescription drug rebates that are conditioned on limiting access to potentially lower-cost generic alternatives.  

“These exclusionary rebates may cut off patient access to lower-cost medicines and warrant further scrutiny by the Commission, policymakers and industry stakeholders,” the report stated.  

In 2022, the FTC issued special orders pursuant to Section 6(b) of the FTC Act to the six largest PBMs—Caremark Rx LLC; Express Scripts Inc.; Optum Rx Inc.; Humana Pharmacy Solutions Inc.; Prime Therapeutics LLC; and MedImpact Health Care Systems Inc.  

The orders requested data and documents regarding these PBMs’ businesses and business practices, but according to the FTC, some of the PBM respondents have not yet fully complied or have not yet completed their required submissions.  

According to the recent report, if any of the companies fail to comply with the orders or engage in further delay tactics, the FTC can take them to court to compel compliance.  

The FTC emphasized that scrutinizing the role of PBMs is especially important since the federal government and state governments are the largest purchasers of health care in the U.S.  

“T
he prices of insulin and other medicines are set by their manufacturers, who have raised list prices repeatedly,” An Express Scripts spokesperson commented. “We work to combat the pharmaceutical industry’s high prices and lower the cost of thousands of medicines for patients and their health plans, and the data shows that we succeed. Our members paid less out of pocket for their medicines in 2023 than they did in 2022 despite manufacturers’ price increases. Express Scripts members pay an average of $22.78 for a 30-day supply of insulin, and we have saved individual patients an average of close to $2,500 on diabetes treatments since 2020.”

A spokesperson at the FTC declined to comment on the pending litigation. CVS and UnitedHealth did not immediately respond to requests for comment.  

Mutual Fund Fees in 401(k)s Show Multi-Decade Decline

Fees for mutual funds in defined contribution plans have declined about 60% this century, according to a new ICI report, though CITs loom as an even-cheaper competitor.

Mutual fund fees have fallen by more than half so far this century across both equity and bond funds, as the most popular 401(k) investment tool has met with increased competition and plan fiduciary scrutiny, according to a report released Tuesday by the Investment Company Institute.

The ICI, an association representing regulated funds, including mutual funds and exchange-traded funds, released research showing a steady, multi-decade decline in 401(k) plan equity mutual fund fees resulting in a 60% drop since 2000 to an average of 0.31%. Meanwhile, fees for 401(k) plan bond mutual funds fell 63% to 0.22% and fees for a hybrid of both equity and bonds fell 42% to 0.42%.

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The association noted the fee compression happened even as the cost of many other things in the life of the average American rose—such as school tuition, tax preparation services and rent.

“This is great news for American workers looking to invest for the long term and drive growth in their 401(k) plan nest eggs,” said Sarah Holden, ICI senior director of retirement and investor research, in a statement. “Our study shows that retirement savers continue to see high value investing in mutual funds, which are diversified, professionally managed, and cost-effective.”

Mutual Fund Expenses From 2000 to 2023


Source: ICI


Holden cited competition in the marketplace, clear disclosures, the rise of index funds and plan participants’ investment choices as reasons for the continued fee compression. The report also noted the pressure from plan fiduciaries to keep fees low, with regular reviews and increased shopping for the best options as factors.

Mutual Funds vs. CITs

As of year-end 2023, defined contribution plans held $7.4 trillion in assets, with mutual funds making up $4.8 trillion, or 65%, of the total, according to the ICI. The other $2.6 trillion are in other assets and investment structures, including collective investment trusts and guaranteed investment contracts such as stable value funds.

The ICI report is a counter to the narrative of the rise of CITs, which generally offer even lower fees, as they are only available to 401(k) plans and do not have to manage SEC security regulations. As of March, Morningstar put CITs at 49% of the in-plan target-date market, making them on track to overtake mutual funds by the end of this year.

Meanwhile, an analysis of all long-term mutual fund flows by business intelligence firm Simfund shows net monthly outflows for every month except two since the beginning of 2022. In 2024, Simfund data show total net outflows from mutual funds of about $38 billion, with April seeing the largest asset loss for mutual funds at $41.9 billion. Simfund, like PLANSPONSOR, is owned by ISS STOXX.

Of the ICI-tracked mutual funds, 58% are equity mutual funds, 28% are a mix of equity and bonds known as hybrid, 11% are solely bonds and 3% are money market funds.

The data did show that target-date mutual funds have become more popular among 401(k) plan providers. At year-end 2023, $1.8 trillion of the mutual fund asset pool was in TDF mutual funds, usually held in a fund-of-funds structure, meaning they are invested in other mutual funds or exchange traded funds.

Fee Structures

Equity mutual fund fees tend to fall as 401(k) plan size increases, according to the research. Retirement plans with less than $1 million in assets have average fees of 0.53% for equity mutual funds, a figure that declines by plan size until hitting a low of 0.34% for plans with more than $1 billion in assets.

In the report, the ICI broke down the fee structure for investment funds in a 401(k) plan. It noted that fees for investments within the accounts can be paid either fully by participants, by a combination of participants and the plan sponsor, or by just the sponsor.

Investors in mutual funds generally pay two types of fees, according to the ICI: ongoing expenses, which cover management and other operating costs, and sales loads, which are paid at purchase, redemption or at specific points in time if held. Those sales loads are often waived for 401(k) plans and, in fact, 96% of mutual funds in 401(k) plans were being held in institutional and retail “no-load” share classes as of the end of 2023, according to the ICI, partly resulting in the lower fees when compared to retail mutual funds.

“The Economics of Providing 401(k) Plans: Services, Fees, and Expenses, 2023” is done in conjunction between the ICI and data and analysis firm Brightscope, which, like PLANSPONSOR, is owned by ISS STOXX.

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