2025 Service Stars

The PLANSPONSOR Service Stars program recognizes recordkeeping staff who provide exemplary service to plan sponsor clients.

The PLANSPONSOR Service Star Awards program recognizes the retirement plan account representatives and relationship managers who, according to their plan sponsor clients, have demonstrated exemplary service.

Plan sponsors responding to the PLANSPONSOR Defined Contribution Survey single out their recordkeeper representatives by name and give specific examples of why they should be recognized. The PLANSPONSOR Strategy and Operations group reviews nominations and plan sponsor comments to select winners. Service Stars are chosen for their excellence in a range of service areas.

For the 2025 awards, 427 DC Survey respondents nominated individual client service representatives or client service teams. The 2025 PLANSPONSOR Service Star recipients will be recognized at the Excellence in Retirement Awards during the 2025 PLANSPONSOR National Conference in June.

PLANSPONSOR Service Stars

Derived from the PLANSPONSOR Defined Contribution Survey

Recipients Announced: March
Recipients recognized at the Excellence in Retirement Awards at the PLANSPONSOR National Conference

To receive invitations and reminders for the PLANSPONSOR Service Stars, click here.

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Individual

Tom Danielewicz

Correll Co.
Director
Jeannine Delgado

Bank of America
Vice President, Client Service Team Manager
John Donohue

Milliman
DC Consultant and Relationship Manager
Brian Plunkett

Ascensus
Senior Retirement Service Consultant
Jennifer Recker

Transamerica Retirement Solutions
Account Manager
Scott Taylor

Empower
State Director
Brad Untiedt

Schwab Retirement Plan Services
Relationship Manager
Carly Wong

John Hancock
Client Account Manager

Team

From Principal Financial Group

John Norquist
Senior Client Service Manager
Dana Ware
Senior Relationship Director
From Nationwide

Matt Gayman
Program Director
Ninoska Metcalfe
Senior Retirement Specialist
From T. Rowe Price

Natasha Grant
Client Services/Client Account Manager
Robert Rooks
Client Services/Relationship Manager
From The Standard

Michael Akan
Account Manager II
Kira Mostad
Relationship Manager
From Voya Financial

Kevin Malley
Relationship Manager
Timothy St. Andrew
Senior Plan Manager

View other Service Stars Winners:

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