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Benefits March 19, 2001
Employee Self-Service Emerges as Employer Focus
March 19, 2001 (PLANSPONSOR.com) - Nearly
three-fourths of human resource professionals still rank
controlling health care costs as their number one priority,
but interest in expanding employee self-service technology
made a surprisingly strong debut in a new survey.
Reported by Nevin E. Adams
It was the second year in a row that health care cost containment topped the list of Top 5 Benefit Priorities for 2001 survey jointly conducted by the International Society of Certified Employee Benefits Specialists and Deloitte & Touche’s Human Capital Advisory Services.
In fact, controlling health care costs was the top priority across all regions of the nation, according to the sixth annual edition of the survey. It was particularly critical in the Northwest, where 92% of respondents ranked it number one.
High Five
Breaking into the top five was expanding the use of employee self-service technology, cited by nearly half (45%) of the HR pros responding to the survey. The category didn’t appear in the results of the 2000 survey.
The top five benefit priorities in order of importance among HR professionals are:
- 71% – Controlling health care costs, same as last year’s finding
- 61% – Evaluating, implementing, or expanding the use of the Internet or intranet, up from 58% last year
- 45% – Expanding the use of employee self-service technology for benefits communication and administration
- 47% – Providing financial and retirement planning tools and information
- 36% – Providing increased investment education
Benefits Policy, Design Goals
In considering the key objectives of benefit policy and design, HR respondents cited the following key objectives:
- 38% – attracting and retaining talent
- 30% – “cost issues” as the key objective of benefits policy and design
- 23% – increased use of technology
You can read more about the study at
http://www.us.deloitte.com/pub/iq/vol13/IQ_13.PDF