2023 Service Stars

Three individuals and six teams from various recordkeeping providers have been selected as 2023 PLANSPONSOR Service Stars.

The PLANSPONSOR Service Star Awards program recognizes the retirement plan account representatives and relationship managers who, in the words of their plan sponsor clients, have demonstrated exemplary service.

Plan sponsors responding to the 2022 PLANSPONSOR Defined Contribution (DC) Survey—results of which were published as the 2022 PLANSPONSOR Best in Class DC Providers Survey and 2022 PLANSPONSOR DC Plan Benchmarking Survey—singled out their recordkeeper representatives by name and gave specific examples of why they were nominating them. The three individuals and six teams noted below were then selected by the PLANSPONSOR Strategy and Operations group, which reviewed the 152 nominations and plan sponsor comments. Service Stars are chosen for excellence in a range of service areas.

Profiles are viewable below.

Individual

Team

  • Bryan Cichon
    Senior Relationship Manager
    Justin Romero
    Senior Engagement Manager
  • Cathy Boyan
    Senior Relationship Manager
    Daniel Smolinski
    Senior Client Service Manager
  • Karen Coito
    Client Service Manager
    Jon Joss
    Managing Director
    Adam Witte
    Client Service Administrator
  • Wes Bair
    Defined Contribution Compliance Associate, Employee Benefits Administration
    Diann Johnson
    DC Consultant and Relationship Manager
    ShiVonne Schrade-Stith
    DC Plan Management Analyst
  • Dara Duane
    Relationship Manager
    Dominick Gallares
    Account Manager
  • Erin Lane
    Lead Relationship Manager
    Sherri Rizzolo
    Client Account Manager
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