More Diverse ERISA Litigation Expected in 2019

Reflecting on lessons learned this year, Jamie Fleckner, partner at Goodwin Procter, says cases still are growing more diverse in their claims and outcomes relative to earlier waves of retirement plan litigation.

Asked why there has been such a proliferation of retirement plan litigation in recent years, Emily Costin, partner at Alston and Bird, says the trend has been a long time coming.

The roots of current litigation trends go back to at least 2005 and the start of a new regulatory focus on fee and conflict of interest disclosures, she says. Then came the financial crisis of 2008, which ushered in a wave of stock drop litigation.

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As 2018 draws to a close, the early stock drop cases have largely been litigated or settled, though fresh examples now and again emerge. According to Costin, one new hot topic for litigators has become self-dealing by providers and conflicts of interest in recordkeeping and investment management arrangements. All of the cases center on the deceptively simple question of whether a tax-qualified retirement plan is profiting the sponsoring company (directly or indirectly) at the expense of participants.

Reflecting on lessons learned during 2018, Jamie Fleckner, partner at Goodwin Procter, says cases today are growing more diverse in their claims and outcomes relative to earlier waves of litigation.

“Many of these cases are still very early on in the process,” Fleckner says. “So far, they tend to have more success when the fiduciary plan committees cannot answer some straightforward process questions. How often have fees been assessed and negotiated? Who is minding the fees and what is their process? Have fees been pushed down as the plan grows? These are core questions in the current wave of litigation.”

Fleckner and Costin agree that, as a general rule, courts will defer to plan sponsors’ decisions when those decisions are documented and clearly supported by rational arguments. It is when plan fiduciaries appear unable to answer the questions above that cases more easily progress to the discovery and trial phases.

Emerging matters to consider in 2019

One case plan sponsors and providers can learn from is the recent litigation involving the University of Southern California (USC), which tested important issues about arbitration agreements and the Employee Retirement Income Security Act (ERISA).

Challenged for alleged imprudence and disloyalty, USC’s first defense was to argue that arbitration agreements should be enforced in this case, rather than allowing for a full ERISA class action trial, Fleckner says. This argument went up to the 9th Circuit and was ultimately dismissed, with the court saying such agreements cannot preclude ERISA litigation. “A Supreme Court review may be possible here, in my estimation,” Fleckner notes. USC has petitioned the Supreme Court to weigh in.

Important to point out, the problem USC had in the 9th Circuit was more about the terms of its specific arbitration agreements, rather than about the general merits of this defense approach. Here, the agreement did not seem to cover the fact that participants are technically suing on behalf of the plan under ERISA for a harm to the plan. The arbitration agreements signed by employees at USC only covered individual claims brought on behalf of employees for personal damages.

“So, plan sponsors may reconsider these agreements and consider the possibility of having an arbitration agreement created by the plan itself, in plan documents,” Fleckner says. “Of course, there are pros and cons to arbitration. There is no appellate review and it’s not always cheaper or less risky, so caution is warranted.”

Another attorney keyed into the arbitration agreement topic is Bradford Huss, director, Trucker Huss APC. He says this might be a new frontier for plan sponsor fiduciary breach defense strategies, but like Fleckner, he warns that the issue has not really been tested outright in court yet. Therefore, he agrees, caution is still warranted, but he remains intrigued about this area of the law.

Under the column of advantages of arbitration, Huss lists the following: “It may provide speedier resolution, flexibility and customized dispute resolution rules not centered around statutory and case law rules and principles; it may provide lower cost to utilize a neutral decisionmaker; and it may provide an ability to select an arbitrator who has specialized knowledge and experience pertaining to the issues involved in the dispute.”

There are also disadvantages, he warns, which include first and foremost that appellate review opportunities will be very limited, and arbitration awards are rarely vacated. Further, claims regulations prohibit the use of mandatory arbitration of benefits claims involving health and disability plans. Finally, arbitrators are not bound by statutory and case law and therefore they may issue an award based upon perceptions of fairness or equity and not necessarily on the evidence or rules of law.

Strategies for success

Stepping back, Huss says that some best practices are starting to emerge when it comes to ERISA litigation prevention and defense, taken from the cases that have been settled or decided so far. These include formalizing service provider selection processes and ensuring periodic request for proposals (RFP) and request for information (RFI) processes; determining a per-head recordkeeping fee rather than simply assuming an asset-based fee is best; removing unnecessary or overly costly revenue sharing; instituting fee levelization or equalization where revenue sharing continues; setting a cap on recordkeeper fees; and directly addressing any excess revenue sharing by crediting it back to participants or establishing an ERISA expense account.

In addition to these suggestions, Huss says fiduciaries should explore whether and how their plan documents can be amended to include contractual limitations periods, forum selection clauses, mandatory arbitration clauses and anti-assignment clauses.

David Kaleda, principal, Groom Law Group, adds a few items to the list. He says it is important for retirement plan sponsors to ensure that settlor and fiduciary decisions are kept separate. Furthermore, if an investment committee has placed a fund on a watch list for a long period of time, say two years, but has not made any subsequent decision, the Department of Labor (DOL) would likely see this as cause for an audit or investigation.

In the case you or a client are sued

Sometimes it is simply going to be impossible to avoid a lawsuit, even in cases where plan sponsors and their service providers feel completely confident that they have acted expertly and loyally.

Fleckner says the recent appellate court decision in a lawsuit alleging self-dealing by Wells Fargo should be instructive for plan sponsors and consultants facing this prospect. In that case, the 8th U.S. Circuit Court of Appeals confirmed a lower court’s dismissal of claims alleging Wells Fargo engaged in self-dealing and imprudent investing of its own 401(k) plan’s assets by offering its proprietary target-date funds (TDFs) to participants. In short, the appellate court agreed that allegations that the bank breached its fiduciary duty simply by continuing to invest in its own TDFs when potentially better-performing funds were available at a lower cost are, on their own, insufficient to plausibly allege a breach of fiduciary duty.

“This case shows the importance of motions to dismiss, from my perspective as a defense attorney,” Fleckner says. “It’s an important tool that plan sponsor defendants have to try and get a meritless case thrown out before going through an expensive discovery process.”

Unfortunately, Fleckner adds, because of many judges’ lack of familiarity with these types of cases, more motions to dismiss have been unsuccessful than an industry expert might anticipate. Judges frequently decide that they can’t tell up front whether the fiduciary process was appropriate or not without the benefit of discovery. In turn, the expensive and time-consuming nature of discovery often leads plan sponsors (who otherwise feel they have an effective defense strategy) to opt for a settlement.  

A new flavor of litigation likely in 2019

According to Huss, in a number of recently filed cases, plaintiffs allege a fiduciary breach based on the conflicted use and mismanagement of their personal data. In one suit against Northwestern University, plaintiffs allege a breach by defendants allegedly engaging in a prohibited transaction when they allowed the recordkeeper to use employees’ confidential information.

The court agreed with defendants that the information in question was not a plan asset, and there was no breach, but the whole affair should inspire plans to review their data management policies—as well as the data policies of their service providers.

In another suit against Vanderbilt, plaintiffs allege a breach occurred when fiduciaries allowed the recordkeeper to access personal information such as contact information and age, and use it sell products outside the plan such as insurance.

Small Plans Can See Big Results

Sponsors of small DC plans are adopting creative strategies similar to larger plans.

While the defined contribution (DC) retirement plan system works well for employees at large companies, workers at many small companies can expect very different savings opportunities. This has led to legislation that would allow small employers to group together to offer multiple-employer plans (MEPs).

Rick Irace, became chief operations officer (COO) of the Ascensus retirement division—a recordkeeper that focuses on small plans—three years ago, after working for a midsize to large plan provider for over 20 years. “Many small businesses I speak with are concerned that they might need to spend a great deal of time administering their plan,” he says. “This is clearly not the case. Financial advisers and third-party administrators [TPAs] are helping take away the administrative burdens that a small business owner may think he has.”

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When asked to compare small plans that offer retirement plans, to large plans from a plan design perspective, Irace says, in recent years, more small businesses have been realizing the tax benefits of offering a retirement plan and leveraging benefits to attract good employees in a competitive market.

He says several design features, and expectations, have moved down-market in the small business space. These are streamlining plan administration, increasing investment diversification and improving participant outcomes. The choice to use automatic enrollment and digital tools is now made by 98% of new Ascensus clients, for instance. Looking back just a few years, Irace recalls a lot of paper in the small plan market. “Going paperless means much less administration work for the sponsors and having participants enroll online or on their mobile phones is incredibly convenient. The technology is available for small businesses to use intuitive plan design.”

Irace adds that there is now more universal usage of target-date funds (TDFs). “At the end of 2017, we had 25% of all retirement assets on our platform invested in target-date funds, versus just over 3% at the end of 2011, adding diversification to participant accounts, creating better outcomes and lowering costs. Automatic feature usage has skyrocketed from where it started to where it is now—our numbers show auto-features are boosting retirement outcomes with an average participation rate of over 80% which is 10-15% higher than small plans that do not have auto features,” he says.

Re-enrolling employees who initially deferred, defaulting participants to a qualified default investment alternative (QDIA), and adding an automatic escalation piece have become more commonplace in smaller plans, according to Dan Peluse, director of retirement plan services at Wintrust Wealth Management in Chicago. “This is the best way for plan sponsors to hit the restart button and redesign their plan to be most effective.”

Peluse says one of the reasons smaller plans were not doing this before was a lack of data. “In the small market plans it’s always good to have other experiences that are similar to what their plan may go through and there wasn’t a lot. It was the mega plan market that was taking a more progressive approach to design initiatives.”

Peluse stresses that what allowed the retirement industry to have more thoughtful conversations about these types of design modifications is the data from plan providers. “Five years ago, our large plans had success measures readily available that helped us drive plan design. Now plan sponsors of all sizes have access to this data. We can figure out what would improve the plan considering their employee demographics and based on that data and the trend of that data what changes we need to make in terms of design, education and communication to drive plan effectiveness.”

He says that in the past, small plans had to do some digging to find data that was meaningful while larger plans could gain access in an easier way. “There were multiple platforms offered by providers—one that catered to a larger plan sponsor and one that catered to small markets. Over time, providers have modified all platforms to look and act similarly, to allow access to identical data.”

Irace says small business owners expect the same service quality and service culture as a large-market plan and simultaneously they have a better understanding of their own role. Their mindset has changed in a major way which includes an understanding of what it means to be a fiduciary. They have a better sense of the scope of their responsibilities. They are leveraging more than ever their financial advisers and our service teams to stay compliant.”

They don’t look for any less service because they are a small business,” Irace adds. “They want the same service as they provide in their small business.”

If data is now available to plans of all sizes, what is the difference between a small plan and a large plan? Peluse replies, “I’d say on the surface, operationally, there isn’t much of a difference anymore. It varies according to the service model that the plan requires depending on the capacity or capabilities of an organization.”

What’s different for an adviser is that we take on a more assertive role in the areas of participant education, plan design and investment concerns. We spend a lot of time with small plan sponsors. They may not have a formalized investment committee while larger plans may have individuals who are well-versed on some of those subjects. They may not have a human resources team internally with the capacity to spend a lot of time on plan design.

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