FAQs Outline Investor, Plan Sponsor Rights Under Fiduciary Rule
“After April 10, advisers who are paid to make recommendations about retirement accounts, such as individual retirement accounts [IRAs] and 401(k) accounts, will be treated as fiduciaries,” DOL says.
A new frequently asked questions (FAQs) publication from the
Department of Labor (DOL) seeks to inform investors about their rights as
consumers of products and services governed by the Employee Retirement Income
Security Act (ERISA).
The document, in addition, offers an important look into
the consumer-protection thinking that has played an important role within the
DOL’s fiduciary reform efforts.
“While many investors think that their financial adviser
already is required to act in their best interest, like their doctor or their
lawyer, the law hasn’t always required it,” DOL explains. This is likely to change with the forthcoming DOL
conflict of interest reforms—slated to take effect in April of this year unless
the new Trump Administration and the Republican-controlled
Congress act quickly to stop it.
“After April 10, advisers who are paid to make
recommendations about retirement accounts, such as individual retirement
accounts [IRAs] and 401(k) accounts, will be treated as fiduciaries,” DOL tells
consumers. “This includes advisers who are paid directly by you or paid
indirectly through commissions or other payments they may receive from third
parties.”
On the question of whether the rule is expected to “cause
change in the financial services industry,” the DOL answers with an unequivocal
“yes.”
“Although many advisers already work hard to give sound
advice that puts the customer first, the new rule will generally make best
interest advice the law,” DOL suggests. “Also, the rule will require many
financial institutions to significantly change their compensation practices. The
financial services industry will not be permitted to use incentives such as
quotas, bonuses or prizes that encourage advisers to make recommendations that
are not in your interest.”
NEXT: FAQ grants
inside look at DOL thinking
The DOL document goes on to say the conflict of interest
rulemaking “closes the large loopholes
that permitted conflicted investment advice.”
“These loopholes exposed many working families, and
especially IRA owners, to conflicted advice,” DOL suggests. “Before the rule,
some financial advisers could give retirement investment advice that was not in
their customers’ best interest. Many advisers, such as securities brokers or
insurance agents, had financial incentives that rewarded them for steering
customers to products that were not in the customers’ best interest.”
DOL says it has made the push now to strengthen and expand
the fiduciary standard because, over the last few decades, the lasting push
away from defined benefit plans in favor of defined contribution arrangements
has put the onus on individuals to monitor the fairness of their own service
provider fees.
“These individual investors are not investment professionals,
and commonly depend on advisers to make important investment decisions,” DOL
continues. “But these advisers often have strong financial incentives to
recommend investments that result in a larger financial benefit to the adviser
but may not be in their customer’s best interest. Recent research has found
that advisers’ conflicts cause real harm to ordinary investors who rely on
their advice.”
DOL further suggests “this broken regulatory system was
costing some working families tens of thousands of dollars of their retirement
savings.”
“While many financial advisers acted in their customers’
best interest, not everyone was legally obligated to do so,” DOL concludes. “This
rule levels the playing field, and makes sure that all retirement advisers
follow the same standards. America’s workers should be able to retire with
dignity after a lifetime of hard work and getting fiduciary investment advice
will make it easier to reach this goal.”
PNC hires Asset
Liability Management specialist; Lincoln Financial
Group hires Institutional Retirement head; Vanguard explores behavioral finance through investor research center; and more.
PNC Institutional Advisory Solutions has hired Kimberlene
Matthews as senior sales product specialist. Matthews will be tasked
with providing asset liability management (ALM) solutions to pension, endowment and
foundation clients of PNC’s Institutional Asset Management business.
Matthews
brings to PNC 12 years of experience in the
financial services industry, with specific attention to the pension
space. She
most recently served as a pension risk strategist for Northern Trust
Investments. She has also held roles in ALM and actuarial retirement
consulting
with Aon Hewitt and Mercer. She is
versed in designing liability-driven investment (LDI) solutions for
outsourced chief investment officer (OCIO) clients, as well as
developing pension
investment strategies for defined benefit (DB) plans.
Matthews earned her bachelor’s degree in actuarial science and finance from the
University of Illinois at Urbana-Champaign and is a CFA charter holder.
She is also an Enrolled Actuary and a Fellow of the Society of Actuaries.
NEXT: TRA Acquires Benefit Planning and Administration
The Retirement
Advantage (TRA)—an employee benefits, consulting and technology firm—has announced the acquisition of Benefit
Planning & Administration, (BPA) a Pittsburgh-based third-party administrator
(TPA).
"We are pleased the BPA staff joining TRA will be able
to continue to provide the exceptional guidance and service their clients have
grown accustomed to," says TRA
President Matt Schoneman. "BPA has been an innovative leader for
decades. Both of our companies have substantial expertise in delivering
industry-leading solutions to our clients, built upon a shared commitment to
technology innovation, customer service and strong financial and operational
discipline."
Schoneman adds, "The agreement with BPA supports TRA's
corporate strategy, with a vision to become the largest independently owned
national employee benefits consulting and technology firm and provides an
accelerated growth opportunity which will offer us additional marketing
opportunities in the Mid-Atlantic region."
BPA specializes in 401(k) strategies for small to mid-sized
companies including retirement plan design, administration and oversight. It
was previously affiliated with MacWhinnie Financial Group.
NEXT: John Hancock Appoints Regan Muldoon as Regional VP
John Hancock Appoints
Regan Muldoon as Regional VP
With more than 10 years of experience in the financial
services industry, Regan Muldoon of John Hancock has recently been
appointed as regional vice president in the firm’s Southeast division.
Having worked at John Hancock since 2008, Muldoon previously
served as internal sales manager and business development director in the
Southeast division, but will now hold responsibility for sales and relationship
development concerning financial representatives and plan consultants in North
Georgia and East Tennessee. Muldoon will also be reporting to John Hancock Vice
President Joe Smith.
"In the last eight years, Regan has been instrumental
in the growth and success of our Southeast sales division," says Bob
Carroll, national
sales manager at John Hancock. "Given the changing landscape in the
retirement plan industry, her expertise will continue to bring value to our
clients and partners."
NEXT: Lincoln Financial Group Hires Institutional Retirement
Head
Lincoln Financial
Group Hires Institutional Retirement Head
Gregg Holgate has
joined Lincoln Financial Group as senior vice president and head of
Institutional Retirement Distribution (IRD) for its Retirement Plan
Services (RPS) business. He will be responsible for expanding the firm’s full-service
retirement plan offerings for corporate and nonprofit/tax-exempt plan sponsors.
He will also focus on supporting the overall strategic vision of the business,
which includes helping participants achieve the retirement they envision, as
well helping plan sponsors recruit and retain top talent.
Holgate brings to the firm more than 20 years of experience
working with plan sponsors on retirement plan solutions. He comes from Voya
Financial, where he most recently served as senior vice president of
Institutional Clients. In that role, Holgate created and led a senior team of
sales and relationship management professionals responsible for consultant
relations, sales, retention, government affairs, and reporting.
“Lincoln remains committed to the full-service retirement
plan business,” says Jamie Ohl,
president of RPS. “Gregg has a proven track record as a successful sales
leader with a wealth of retirement industry knowledge and experience. He
understands the market, the clients and what they need and will be a strong
addition to the RPS senior leadership team and to Lincoln.”
Holgate earned his bachelor’s degree from Arizona State
University and holds series 7, 24 and 66 FINRA registrations.
NEXT: Bogdahn Group Rebrands
Bogdahn Group
Rebrands
The Bogdahn Group,
an institutional investment consulting firm, announced that it has rebranded to
AndCo Consulting.
“We have always sought to set the highest standard for what true
independence should look like in our industry,” says Mike Welker, chief executive officer at AndCo Consulting.
“With this name change, we hope to further demonstrate our commitment to
maintain our core practices of independence, objectivity and transparency, and
that we will always put clients first. Our new name will be a constant reminder
that we can never compromise our core service tenets or do anything that
violates where we put our clients in the service equation. Without our clients,
we are incomplete. We believe putting clients first leads to an enhanced client
service experience and the ability to deliver tremendous value.”
Headquartered in Orlando, Florida, with offices around the country,
AndCo Consulting offers a full range of investment consulting services for
multiple types of institutional plans including defined benefit (DB), defined
contribution (DC), taxable and tax-exempt deferred compensation, OPEB, VEBA,
operating reserves, endowment and foundations.
NEXT: Vanguard Explores Behavioral Finance Through Investor Research Center
Vanguard Explores
Behavioral Finance Through Investor Research Center
Vanguard has
opened its Center for Investor Research (CIR),
an enhancement of the company’s efforts to drive investor success through
behavioral research and experimentation.
Initially dedicated to study of the behavior of individual
investors, CIR will examine how investors make decisions through observational
studies based on Vanguard’s administrative data and the growing pool of digital
interactions. Vanguard says The Center will also design experimental
interventions—or “nudges”—to directly improve investor outcomes.
“Ultimately, Vanguard’s mission is to propel better investor
outcomes,” says Steve Utkus, principal
and head of the Center for Investor Research. The Center will take a
data-driven, scientific view of investor behavior, and transform this knowledge
into practical application. Our research agenda will advance our understanding
of the fundamental nature of investor decision-making and uncover strategies to
improve the financial lives of our investors.”
CIR is an evolution of the Vanguard Center for Retirement
Research. Founded in 2001, it is recognized for its proprietary research covering
developments in the defined contribution (DC) space, plan participant behavior,
and retirement plan design.
“We know that successful investors exhibit smart
behavior—they keep costs low, diversify their portfolio, and refrain from
trading,” says Vanguard CEO Bill McNabb.
“Investor behavior is at the heart of successful outcomes, and the aim of our
new Center is to advance the case for better investor outcomes through research
and experimental techniques in an increasingly digital world.”