Gen Y Money Woes Persist Despite Growth

U.S. workers, especially Generation Y, face persistent financial worry despite improvements in the economy.

Financial anxiety can shoot tentacles into the workplace, according to PwC US’s 2015 Employee Financial Wellness Survey, with one in five respondents admitting that issues with personal finances are a distraction at work. 

Fewer than half think they will be able to retire when they desire, and employees’ top financial concerns are having enough emergency savings and being able to retire when they want.

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One interesting statistic, says Kent Allison, partner and national practice leader of PwC’s employee financial education and wellness practice, is that Generation Y (often called Millennials) was lagging even more in the previous survey. This year, through some belt tightening they are showing some improvements in their spending and savings habits. The numbers are still somewhat gloomy, Allison tells PLANSPONSOR. “I’d be more concerned if this were the first year of survey,” he says, but there is definitely a slow trend in improvement. “Fewer people are living paycheck to paycheck or carrying a balance on credit cards.”

Allison warns that the numbers are still concerning. “Forty-seven percent are still carrying balances on credit cards,” he says, “and 30% of Gen Y find it difficult to meet minimum payments.” The numbers show that one in three people are having persistent cash flow issues, so while these figures are better, they’re still high, relative to the issue. 

Gen Y is particularly intriguing. “They are the most at risk,” Allison says. Where Baby Boomers and Generation X had assets stored away, which helped fuel their turnaround, Allison says that Gen Y does not have these assets. “Their recovery has been a result of belt tightening and dropping some credit card debt.” The number of foreclosures has dipped, but home ownership among Gen Y members is also down.

Headwinds for Gen Y

Gen Y financial stress is a matter of job stability, cash flow and stagnant wages, Allison says, coupled with a relatively high debt load from credit cards and student loans. They lack cash reserves, making this generation more sensitive to income and cash flow issues.

“The two fast-growing demographics for bankruptcy are seniors and Gen Y,” he notes. “Gen Y’s spending habits are clearly more focused on the here-and-now than they are on the future. But they are all recognizing that they are the ones responsible for funding their retirement.”

While retirement confidence has increased over the past few years (up 16 percentage points to 43% since 2012), most employees still are not confident in their ability to retire when they want. One in five (21%) aren’t saving for retirement at all. 

Intentions are good, but the follow-through is shaky. Not being able to access retirement plan assets before retirement would deter just 21% of respondents from contributing, but the survey found that more than one-third (35%) of working adults are likely to withdraw money from their retirement accounts to pay for non-retirement expenses.

Employees have largely accepted that responsibility for funding retirement is up to them, and 70% say they should be primarily responsible as opposed to their employer or the government.

“As pension plans fast become outdated, employees are realizing that they face the burden of funding their retirement,” Allison observes. “Still, employers need to help ensure that their workforce understands how to assemble enough savings to live comfortably in retirement. We’re seeing a rise in the promotion of health savings accounts [HSAs] as one solution.”

Just one-third of employees contribute to an HSA, Allison says, and far fewer of those contributing, 16%, plan to use the funds for future health care costs in retirement. His recommendation is that employers should begin to emphasize the need for employees to educate themselves about long-term health planning.

The survey perceived improvements across all generational demographics. Financial stress for Millennials, though still significant, slipped a bit, from 60% in 2014, to 52%. Future planning is also more difficult for Millennials. One reason is that nearly 80% think Social Security benefits either won’t be available or will be reduced significantly by the time they retire. This generation appears to be most in need of retirement planning assistance. Although employees have accepted that retirement is in their own hands, many don’t possess the knowledge or confidence to grasp control of their retirement and future finances. For instance, among the 53% of Baby Boomers planning to retire within the next five years, just half know how much income they will need in retirement.

PwC’s Employee Financial Wellness Survey tracks the financial and retirement well-being of employed U.S. adults, incorporating the views of more than 1,700 full-time employees. The survey can be downloaded here

DOL Says Protection and Flexibility the Themes of New Fiduciary Proposal

Recognizing that the fiduciary standard applies to a myriad of highly specific circumstances, the DOL tried with its new proposal not to disrupt relationships between retirement plan advisers and clients.

Retirement industry experts finally got to see DOL’s revised fiduciary standard proposal, and some are worried the new fiduciary rule could prove too unwieldy to function efficiently.

As explained during a conference call with Department of Labor (DOL) Secretary Thomas Perez and other top Obama Administration officials, the DOL appears to be taking an exemptions-based approach to a stronger fiduciary standard. The DOL expects its rule proposal, if made final in current form, to significantly expand the number of advisers and brokers who will be considered fiduciaries in the context of investment advice. However, Perez was quick to add the wider application of the fiduciary standard would also come along with a new set of prohibited transaction exemptions designed to allow fiduciary advisers to continue to receive commissions, 12b(1) fees and other widely practiced forms of compensation—so long as proper disclosures are made.

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While the industry is still absorbing the proposal and the form of the prohibited transaction exemptions (PTEs) contained therein, some concern has emerged that enforcing and interpreting the PTEs will be a herculean task—both for compliance teams at covered industry service providers and for DOL investigators themselves.

Like others in the industry, the Insured Retirement Institute (IRI) is still reviewing the latest proposal. However in a January conversation with PLANSPONSOR, Lee Covington, senior vice president and general counsel for the IRI, questioned the logic behind such an approach.

“We don’t think the approach of making a strict rule and then issuing a long list of exceptions is the best approach,” he said. “Why make somebody a fiduciary and then immediately turn around and issue a prohibited transaction exemption for them? What does that accomplish beyond complicating the system even further? Many ERISA experts that we are in touch with say that it would be next to impossible to effectively craft this kind of a rule in that way—relying on a list of complicated, detail prohibited transaction exemptions. We don’t believe it’s a tenable approach.”

Perez seemed to reject these concerns outright during the conference call announcing the new rule language. He said the proposal includes “broad, flexible exemptions from certain obligations associated with a fiduciary standard that will help streamline compliance while still requiring advisers to serve the best interest of their clients.”

The explanation continues in a DOL fact sheet supplied alongside the new rule language: “Being a fiduciary simply means that the adviser must provide impartial advice in their client’s best interest and cannot accept any payments creating conflicts of interest unless they qualify for an exemption intended to assure that the customer is adequately protected.”

Perez said this determination will be straightforward and facts-based for advisers. Citing President Obama’s own comments on the rule: “It’s a very simple principle: You want to give financial advice, you’ve got to put your client’s interests first.”

Perez explained that, at present, individuals providing fiduciary investment advice to employer-based plan sponsors and plan participants are required to act impartially and provide advice that is in their clients’ best interest. Under the Employee Retirement Income Security Act (ERISA) and the Internal Revenue Code, individuals providing fiduciary investment advice to plan sponsors, plan participants, and individual retirement account (IRA) owners are not permitted to receive payments creating conflicts of interest without a prohibited transaction exemption (PTE).

This basic scheme continues under the new rule, Perez noted.

“Drawing comments received and in order to minimize compliance costs, the proposed rule creates a new type of PTE that is broad, principles-based and adaptable to changing business practices,” he said. “This new approach contrasts with existing PTEs, which tend to be limited to much narrower categories of specific transactions under more prescriptive and less flexible conditions.”

Perhaps the most important PTE under the new rule is referred to as the “best interest contract exemption,” which will allow advisory firms to continue to set their own compensation practices so long as they, among other things, commit to putting their client’s best interest first in a written contract and agree to disclose any conflicts that may prevent them from doing so.

“Common forms of compensation in use today in the financial services industry, such as commissions and revenue sharing, will be permitted under this exemption, whether paid by the client or a third-party such as a mutual fund,” Perez said. To qualify for the new best interest contract exemption, the company and individual adviser providing retirement investment advice must enter into a contract with its clients that:

  • Formally commits the firm and adviser to providing advice in the client’s best interest. Committing to a best interest standard requires the adviser and the company to act with the care, skill, prudence, and diligence that a prudent person would exercise based on the current circumstances, Perez noted. In addition, both the firm and the adviser must avoid misleading statements about fees and conflicts of interest. These are well-established standards in the law, Perez said. 
  • Warrants that the firm has adopted policies and procedures designed to actively mitigate conflicts of interest. Specifically, the firm must provide evidence to the DOL that it has identified material conflicts of interest and compensation structures that would encourage individual advisers to make recommendations that are not in clients’ best interests and has adopted measures to mitigate any harmful impact on savers from those conflicts of interest. While firms don't need prior approval from the DOL to use the exemption, the agency may later determine a prohibited transaction occurred if errors or improprieties are found in an advisory's disclosures to the DOL.
  • Clearly and prominently discloses any conflicts of interest. Perez said some types of advisory or investment fees frequently get buried in the fine print, which might prevent the adviser from providing advice in the client’s best interest. To this end, the contracts must also direct the customer to a webpage clearly disclosing the compensation arrangements entered into by the adviser and firm and make customers aware of their right to complete information about the fees charged.

In addition to the new 'best interest' contract exemption, the proposal raises a new, principles-based exemption for principal transactions and “maintains or revises many existing administrative exemptions,” Perez said.

The principal transactions exemption would allow advisers to recommend certain fixed-income securities and sell them to the investor directly from the adviser’s own inventory, as long as the adviser adhered to the exemption’s consumer-protective conditions, Perez said. Finally, the proposal asks for comment about whether the final exemptions should include a new “low-fee exemption” that would allow firms to accept payments that would otherwise be deemed “conflicted” when recommending the lowest-fee products in a given product class, with even fewer requirements than the 'best interest' contract exemption.

Perez reiterated several times that, under these exemptions, advisers will be able to continue receiving common types of compensation. He also urged advisers and other industry insiders with strong opinions to continue sharing them with the DOL—as the rule language is still very much subject to change.

Another retirement industry expert speaking with PLANSPONSOR after the rule language was made public suggested the DOL “seems to have done a nice job listening to the concerns from the industry about potential unintended consequences of a strengthened fiduciary rule,” so he doesn't necessarily expect big changes to the proposal after the comment period. 

Craig Howell, business development specialist at Ubiquity Retirement + Savings, which focuses on advising the small retirement plan market, says the DOL seems to have directly addressed the two main concerns of the industry following the Labor’s initial introduction and withdrawal of a fiduciary redefinition effort back in 2010 and 2011.

“From our perspective the two big concerns were, will this new rule price lower account balances out of the market, and will this new rule restrict the types of compensation models advisers can use?” Howell explains. “We’re still absorbing the rule and all its nuances, but honestly they seem to have addressed these concerns pretty adequately.”

For example, Howell notes there are blanket exemptions in the rule proposal (distinct from those described above) that explicitly state call center employees offering general investment education will not become fiduciaries. And at the same time, he is highly encouraged by Perez’s apparent willingness to accept the ongoing practice of revenue sharing and other complex compensation mechanisms, as long as advisers start doing better disclosures and pledge to keep clients’ interest top of mind throughout the investment transaction process.

“Beyond these particular concerns, it’s hard to argue that placing clients’ best interest first shouldn’t be the goal for each and every adviser,” Howell concludes. “In that sense this proposed rule is certainly a step in the right direction.”

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