Why a Handful of Sponsors Offer More Than One TDF Family

Participant demographics may play a part, but some plan sponsors might be lured by recordkeeper fee offerings.

The 2020 PLANSPONSOR Defined Contribution (DC) Survey found that 30% of plan sponsors, overall, include more than one target-date fund (TDF) family in their investment lineups. This increases to about 35% for plans with less than $50 million in assets. Why would a sponsor make such a decision?

“While it’s uncommon for more than one target-date fund series to be offered in a single plan, some sponsors have used this approach to solve for the needs of a distinctly heterogeneous population,” Aaron Chastain, senior investment consultant and head of DC multi-asset solutions manager research at Aon, tells PLANSPONSOR. “A common reason is when large cohorts of the working population have unique demographic characteristics, such as specific benefit structures, disparate retirement ages or materially different longevity profiles.”

However, having one TDF as the qualified default investment alternative (QDIA) and another TDF as a choice in the investment lineup will inevitably confuse participants, Chastain says. “To mitigate confusion and promote proper use, sponsors may default participants according to their unique demographic profiles, communicate the objectives of the multiple series or restrict investments to only those participants for whom the series was intended,” he adds.

Some DC plan sponsors may be unwittingly strong-armed into offering TDFs from two fund families, says Matt Compton, director of retirement services for Brio Benefit Consulting.

While rare, plan sponsors might opt to use multiple TDFs when a recordkeeper specifies that it will reduce its recordkeeping fees if the sponsor includes a proprietary TDF from its platform in the lineup, or as the QDIA, Compton says. Some recordkeepers do this because fee compression has reduced their margins so greatly that the only place where they can find a profit is through investments, he says. Sponsors may be lured by the reduction in the recordkeeping fees—sometimes by as much as 30%—to decide to offer the recordkeeper’s TDF but also hang on to the TDF they were already using.

While reducing plan fees is always welcome news, the problem with sponsors making such a decision is that it could result in offering suboptimally performing TDFs, Chastain says. This is why it is important for sponsors, and/or their advisers, to ask the recordkeeper if this has been a stipulation it has made of the plan, he says.

“The top-tier recordkeepers also serve as investment managers, so this is a valid question to be asking,” he says. “They all recognize that the strongest way for them to drive their own internal revenue is to provide a recordkeeping discount—but to tie it to their proprietary funds. We see this happening when a sponsor changes recordkeepers.”

Chastain says his practice recommends that sponsors not consider the recordkeeper’s proprietary funds when they are evaluating recordkeepers.

“Once that recordkeeper search is completed, then the sponsor should be able to make its investment selection,” he says. “We are not opposed to using a recordkeeper’s TDF—as long as it can stand on its own. Unfortunately, generalist advisers are trained and conditioned to go with the lowest cost option, and they themselves are often trying to win the business of sponsors just by providing the lowest cost. If you can go with a better-performing TDF, then that cost savings is not worth it. Cost is only one piece of the puzzle of trying to get people adequately prepared for retirement. The performance of the TDF should have equal, if not greater, bearing.”

Employees Need More Help With Health Benefit Decisions

They say their employers don’t provide enough educational resources, but plan sponsors can rectify this.

Alegeus’ 2021 “Post-Open Enrollment Survey” shows that workers are struggling to make the right benefit enrollment decisions.

While 36% of survey respondents said COVID-19 caused them to look more closely at their health plan options, 63% simply enrolled in the same plan as the prior year.

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A mere 43% rated their open enrollment experience as “positive.” Forty-eight percent said their employer did not provide them with enough educational resources to prepare them for enrollment decisions. Only four in 10 said they felt prepared to make decisions regarding their health care plan.

Employees also struggle with understanding and predicting health care costs, with 21% saying they could not figure out out-of-pocket costs or determine the optimal contribution amount, and 20% said they couldn’t determine which option would be best for them and their family. Another 10% said they just did not understand the options presented to them.

However, 43% decided to enroll in a flexible savings account (FSA), health savings account (HSA) or health reimbursement arrangement (HRA), and 13% opted into a new or different type of account for the first time.

Despite these struggles, 76% of consumers said they ultimately felt at least somewhat confident they had chosen the right health plan for them.

Brian Colburn, senior vice president, corporate development and strategy at Alegeus, tells PLANSPONSOR there are several things plan sponsors can do to better educate participants about the health care plan choices available to them and help them make the best choice for themselves and their family.

“Our survey found that 48% of workers did not feel they received the right guidance from their employer about their health care plan benefits, and nine out of 10 employees say they don’t understand health care in general. The first thing plan sponsors can do is remove the inertia most workers have when it comes to open enrollment by making participating in open enrollment education mandatory,” Colburn says. “Make it opt-out, not opt-in, because most people don’t want to participate in these programs. They should assume that everybody really needs to participate. Employers typically put this on the calendar and leave it up to the whims of their employees to attend or not.”

Colburn adds that plan sponsors can provide incentives for participating. “It is likely that this will convince a lot of people to show up, and many of them will learn that they have the wrong plan. And, at these meetings, the employer should ensure that there are multiple touchpoints for benefits advisers to help the workers through the decision process,” he says.

The open enrollment process must also include educational digital tools, Colburn says. “These are great because they provide an opportunity for people, offline or outside of work, to input information about themselves, which will guide them to the plan that is best for them,” he says. “We still see people choosing the highest priced plan because they think it is the best quality, but it may actually not be the best fit for someone.”

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