Holistic Well-Being Programs Becoming Critical Business Drivers

Well-being programs are generally well received by employees and employers are enhancing these offerings to drive employee engagement and stay ahead of the competition.

Employee well-being programs are taking a more holistic approach and incorporating everything from physical health to mental wellness and financial stability, according to the latest Business of Healthy Employees survey by Virgin Pulse and Human Capital Media (HCM). The report indicates that these programs are no longer “nice-to have” offerings, but critical drivers of employee recruitment, retention and engagement.

For the first time in the survey’s history, improving employee engagement was cited as the top reason employers offer well-being programs, equal to managing health care costs. The survey also found that for the first time this year, organizations that made the business case for well-being solutions did so to become an employer of choice. The study notes that to become an employer of choice, companies will have to offer a robust suite of well-being offerings to address the diverse needs of their workforce.

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Compared to the previous year, all of the top ten most popular programs offered by employers saw growth in adoption in 2017. Mental health took the lead for the first time with 72% of employers offering a well-being program addressing this issue. Moreover, the majority of employees (85%) say managing their stress levels is an important factor in their program participation.

Other widely-offered programs include those addressing physical health (68%), health risk assessments (68%), smoking cessation (64%) and financial management (58%).

Employee Reaction to Well-Being Programs

The survey found many of these programs are well received by employees and may help them meet their personal goals. The majority of employees who participate in well-being programs say they do so to improve their health (97%), and 93% participate to boost their energy levels.

Seventy-seven percent of employees agree that their well-being programs help them feel more energetic and productive both at work and beyond. Moreover, 90% of employees say these programs positively affect work culture, 77% say they make them feel like the company cares about them, and 62% say these offerings make them more loyal and engaged to the company.

The researchers write, “Employees will continue participating as long as they achieve results, which in turn benefits the organization in the form of increased engagement and higher retention rates.”

How Employers Approach Well-being Programs

The survey found some key differences in how various companies address well-being initiatives, as well as the results they generate. For example, the study highlighted that “global organizations differ in their offerings, are more inclusive, have a higher incidence in wearable usage and are very focused on communication tactics.” These organization also report higher impact on employee engagement (38% higher), and recruiting and retention (34% higher) than all other companies surveyed.

Researchers also noted that organizations with increased participation rates have some distinct attributes including satisfactory wellness-program measurement strategies and higher wearable usage. They are also more likely to increase their well-being program spending in the next three years.

Particularly, 24% of organizations surveyed reported they had a satisfactory measurement strategy that can tie well-being efforts to business outcomes. Moreover, the study notes that having a measurement strategy is closely correlated with participation rates.

Still, the researchers note measuring the return on investment (ROI) in these programs can be very difficult. The majority (53%) are relying on employee feedback to improve well-being programs.

Researchers conclude that the rise in programs addressing all aspects of employee health demonstrates organizational commitment to a holistic view.

The 2017 Business of Healthy Employers Survey can be accessed at Connect.VirginPulse.com.

Plan Providers Unveil Sophisticated Education Resources

Since the beginning of 2016, 17 firms within the Retirement Plan Monitor coverage set have introduced new retirement readiness resources to participant sites—and 12 of those firms have done so in this year alone.

The Retirement Plan Monitor report from Corporate Insight suggests retirement plan provider firms have consistently introduced new, higher quality resources to participant websites, and many of the firms tracked by the research now provide “engaging resources across a variety of mediums.”

These resources cover “comprehensive selections of retirement topics,” Corporate Insight reports. “Of the 36 topics identified, 50% of the firms in this report cover over half of the topics, and 33% cover over two thirds.” The most common topics for firms to cover include investment types (100%), defined contribution plans and Social Security (89% each) as well as investment styles/risk profiles, loans, rollovers and contribution basics (83% each). “Impressively, half of firms provide interactive lessons or tutorials, and videos are the most common content medium.”

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As laid out by the Corporate Insight research, the proliferation and evolution of retirement educational resources continue to be among the most prevalent trends within the digital retirement space. Since the beginning of 2016, 17 firms within the Retirement Plan Monitor coverage set have introduced new retirement readiness resources to participant sites—and 12 of those firms have done so in this year alone.

“Many have unveiled excellent selections of curriculum-based lessons or tutorials,” the research finds. Some providers have even launched modules consisting of “animated, interactive slides that include videos and gamification elements” and provide thorough coverage of broader topics beyond just retirement planning.

The analysis highlights one provider that, at the start of this year, introduced a “Retirement City Game,” described by researchers as “a resource that exemplifies the trend of engaging, interactive educational resources. Participants start as 23-year-olds and complete challenges by answering multiple choice questions, playing mini games, watching videos, using educational tools and learning trivia. To increase engagement through the spirit of competition, when participants answer questions or play games, they are shown the percentage of other users who answered correctly or the average user score, respectively.” The game also takes steps to encourage action.

While the presentation of materials varies quite a bit across the providers considered, there is more uniformity concerning the topics covered. More than two-thirds of firms offer materials on understanding and comparing defined contribution plans, individual retirement accounts (IRAs) and Roth accounts. After these topics, there is a significant drop off in uniformity, however, with less than one-third covering annuities and health savings accounts (HSAs) and only one firm offering resources on pensions.

More information from the latest Retirement Plan Monitor report, including individual rankings and analysis of top providers, is available here

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