Expect More Difficulty Obtaining Fiduciary Insurance

Issuers of fiduciary liability insurance are paying close attention to the glut of lawsuits filed in recent years against plan sponsors and fiduciary service providers—and they don’t like what they see.

Erin Turley, a benefits partner with McDermott Will & Emery, recently sat down with PLANSPONSOR for a discussion about a key emerging issue that has the potential to impact all stakeholders in the retirement plan services industry.

Simply put, the insurance carriers that provide fiduciary liability insurance to retirement plan sponsors and their fiduciary service providers are growing cautious—even a bit cagey—when it comes to issuing their coverage policies. The basic reason for their reticence is the glut of retirement plan-focused litigation that has emerged in recent years, and especially the intensity of suits filed over the past year or two. So many plan sponsors are being sued and dragged into complex and lengthy litigation, the thinking goes, that the basic economics of the provision of fiduciary liability insurance are breaking.

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In Turley’s view, recounted in question-and-answer format below, it is all too likely that some plan sponsors or fiduciary service providers may find it impossible to source the kind of insurance policies they have relied on for years for peace of mind. And the downstream impacts are as numerous as they are concerning, Turley says, which means the retirement plan services industry is going to have to do some serious soul searching in the near future.

PLANSPONSOR: Please begin by describing for our readers your legal practice and experience working on these matters.

Turley: Certainly. I am a partner with McDermott Will & Emery in the firm’s employee benefits group. I have been practicing in the employee benefits space for more than 25 years now, and I handle pretty much all aspects of employee benefits compliance and litigation for our clients, which include both publicly traded entities as well as privately held entities, across the size spectrum.

One unique feature about our benefits group is that we do a lot of work with private equity clients, both transactional work and helping them implement internal benefits programs across their holdings. So it is a full spectrum of services, and we stay very busy with all of this.

PLANSPONSOR: What have you been focused on in 2021? From our perspective, we are always writing about litigation. Plan sponsors and providers continue to be sued for a variety of things, so we have to image it has been a busy year for you?

Turley: That’s correct. Litigation continues to be a major focus, of course, and we are seeing some new emerging consequences of this, namely changes that are happening in the fiduciary insurance marketplace.

I have a practice that spans both regular qualified plan work and employee stock ownership plan [ESOP] transaction and compliance work. We have, for the past several years, begun to have real challenges with respect to securing sufficient fiduciary insurance coverage for litigation in the ESOP space. In the past two to three years, this has now started to spill over into the traditional 401(k) plan space. More and more, it is an issue across our areas of practice.

I was just this week talking with a client, and we were discussing how, in just the past two years, we have seen something like a five-fold increase in the number of excessive fee lawsuits targeting 401(k) plans. That’s a telling metric, and it has insurance providers and underwriters feeling pretty nervous, frankly.

PLANSPONSOR: So, in your experience, are we reaching the point where the fiduciary insurers are really starting to feel nervous and are having to scrutinize their clients even more closely? It’s not a great situation for plan sponsors and fiduciary service providers, presumably?

Turley: That’s right—it’s not a great environment for plan sponsors or trustees who are serving as fiduciaries in this space, in any capacity. It is a challenging market right now, to the point that we are looking at trying to think about ways that insurance products might be differently structured, to address what we hope will only be a short-term tightening in the market.

The pressure on insurers and plan sponsors is having a direct impact on the progress of the industry. For example, consider a plan sponsor who is keeping up with the news and considering whether they want to join a pooled employer plan [PEP]. In any lawsuit, I’m guessing, the plaintiffs are going to sue both the plan sponsor and the PEP provider. Only if the PEP provider can prove there wasn’t a fiduciary breach, can the plan sponsor then have comfort that they won’t then have liability for failing to monitor and oversee the PEP provider properly.

While I see PEPs as a shift of some of the employer’s fiduciary liability, it’s not an entire shift, and that will cause some re-evaluation of the value proposition of PEPs. What am I, as an employer, paying for? What control am I giving up? What am I getting in exchange—that is, how much fiduciary protection am I really getting?

Ultimately, if an employer’s insurance policy is still on the line for a fiduciary breach committed by a PEP provider, that can really challenge the value proposition. So the insurance topic is a broad one that is impacting all the different parts of the industry right now.

PLANSPONSOR: With such challenges in mind, how do employers make a good impression on the insurers? What does effective fiduciary monitoring look like?

Turley: Plan sponsors have to understand all the service providers they are working with—the investment adviser, the recordkeeper, the trustee, etc. If you go into a service provider arrangement, you need to make sure your providers are reputable, that they know what they are doing and that they have, for example, good cybersecurity policies. And, you need to know how your providers are planning to operate and who is doing what.

Once you have chosen to outsource services, or if you choose, for example, to join a PEP, you have to familiarize yourself enough with the providers’ operations to know that they are doing their jobs. How does a plan sponsor do this? It involves different things, including receiving and reviewing reports coming back to the employer from the providers, showing things such as fund performance, fund analysis, menu changes, those types of things.

At a minimum, quarterly reporting and reviews are important, where you are making sure notices and statements are being sent appropriately, etc. On top of this, plan sponsors are especially on the hook for monitoring and understanding what fiduciary decisions they have delegated, and which have been made on their behalf, both in terms of investments and administration.

PLANSPONSOR: Let’s say an issue has happened and an error was made. Does the employer’s liability vary significantly depending on whether the mistake was made by someone to whom they gave discretion or if, on the other hand, the employer itself commits a fiduciary breach?

Turley: Good question. Let’s make up an example and assume, say, that a plan sponsor picked a pooled plan provider [PPP] and joined a PEP in which the adviser serving that PEP chose investments with excessive fees—funds that had high revenue-sharing arrangements that didn’t adjust for the plan’s growing size—and the PPP didn’t do anything to address that.

The first step in such litigation would be proving that the PPP violated its fiduciary duty. Once that is done, it becomes a potential liability for the plan sponsor, because if the PPP committed a fiduciary breach, and you failed to know that it was paying excessive fees and you did nothing to address this, then you are liable. The regulations have joint and several liability, meaning that damages are going to be sought according to who has the money to pay and who has the insurance to pay.

Stepping back, I think the insurance issue will actually have a chilling impact for the next few years on the growth of the PEP marketplace. That is, until we see a loosening in the fiduciary insurance market, I think PEPs are going to be challenged to get sufficient insurance to cover the assets they are hoping to manage. The whole benefit of the pooled employer rules is to create a mega plan with $500 million or $1 billion in assets. If you are managing that much in assets across 100 different employers, I think that’s going to give the insurance underwriters working with the PEP some real concern and agitation.

PLANSPONSOR: What could ease that concern from the perspective of insurers? Perhaps precedents that reduce the number of cases that get past the motion to dismiss stage?

Turley: One thing on my radar that could help is the decision that is slated for issuance by the Supreme Court in 2022, regarding Northwestern University’s excessive fee case. That is—a high-level case that demonstrates clearly what it takes to allege sufficient facts to demonstrate liability in a fiduciary excess fee case.

In my personal view, given my practice area, the simple claim that there was a cheaper possible investment or provider out there and a plan didn’t pick it—that should not be sufficient to allege a fiduciary duty breach. This case will test that question. As we know, there are many factors that influence service prices. I think that case is going to be a bellwether for where we go on PEPs and the excessive fee issue broadly across 401(k)s, ESOPs and more.

Federal Student Loan Forbearance Is Ending, but Many Employees Aren’t Prepared

Experts say employers have an opportunity to help with the financial burdens their workers face as they prepare to start paying their debt off again.

After nearly two years, the moratorium on federal student loan payments is set to expire on January 31. Experts say it might be difficult for some people to resume their payments, but employers have options to step in and help their employees with their student debt.

Early on in the coronavirus pandemic, as part of the Coronavirus Aid, Relief and Economic Security (CARES) Act passed in March 2020, the federal government paused mandatory student loan payments, moved interest rates to 0% for most borrowers and suspended collection efforts for those in default. That relief has been extended several times since the passage of the CARES Act, culminating with President Joe Biden continuing the measure until the end of January. He and his administration have said that will be the last extension of the relief.

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But two-thirds of borrowers (67%) say it will be difficult for them to resume payments, according to a survey from The Pew Charitable Trusts.

“The average monthly payment is now over $400 per month, so for a lot of folks—particularly if they’re still experiencing economic shocks from the pandemic, whether that’s reduced salaries or wages or maybe if they were previously a two-income household but only have one person working right now—paying $400 a month is a huge obligation,” says Greg Poulin, co-founder and CEO of Goodly, a company that helps employers with student loan benefits. “One of the key findings from the Pew study was that a lot of borrowers are really going to need help to smoothly transition back into repayment to avoid things like delinquency and default.”

And the problem might be even more acute for nonprofit and public-sector workers. TIAA’s 2021 “Nonprofit Student Loan Debt Survey” found the vast majority (95%) of those employees say they will experience at least some difficulty keeping up with student loan debt payments once the relief program ends, with 40% saying they will have “a great deal” of difficulty.

“We have seen through the survey that almost two-thirds of not-for-profit and public-sector workers are saying that their income is less today than it was at the start of the pandemic,” says Snezana Zlatar, senior managing director of financial wellness advice and innovation at TIAA. “With student loan payments restarting soon, these workers need tools and resources that can help them feel more confident about their finances and achieve their goals.”

Poulin says his firm has seen employees seeking out different benefits than they have in the past—in part because of the pandemic.

“I think the pandemic really forced a lot of companies to focus on more meaningful perks,” he says. “Before, you saw companies offering all sorts of different fun perks and kind of quirky things that didn’t really have a meaningful impact for employees. And I think a lot of the shift has been driven by workers, using the pandemic and really awakening during the pandemic to show that they have a lot more flexibility right now in the job market to request more meaningful benefits from their employer. It’s something that’s really driving a lot of adoption from employers, as well.”

TIAA says employees might even expect their employers to offer such help. Its student debt survey found three in five (60%) respondents think their employer has a responsibility to help them with their student debt.

The impact of student loan debt also affects retirement savings. According to the TIAA survey, 27% of respondents say they reduced the amount they save for retirement because of their student loans, with 12% saying they have not started saving for retirement for the same reasons.

How Employers Can Help

Zlatar says employers have an opportunity to provide timely, meaningful relief to their employees. “The good news is that employers offering innovative financial benefits have a better chance to retain and attract top talent,” she adds.

Poulin says there are several ways employers can assist their employees who might have stopped paying their loans as they transition back into regular payments. He notes that the latest COVID-19 relief bill, which was attached to the Consolidated Appropriations Act, 2021, extended until 2025 a provision of the CARES Act that allows employers to make payments of up to $5,250, tax-free, toward employees’ student loans.

“Fortunately, it’s easier than ever for companies to help offer that level of support by using this new tax break,” Poulin says. “The company can take it as a tax deduction, and the employee doesn’t have those funds added to their gross, taxable wages.”

He says he’s primarily seen two ways employers are offering their employees student loan benefits. The first is a fixed, monthly payment that’s available to every employee. He notes these benefits are typically about $100 per month. The second option is to offer tiered contributions, based on tenure. With a tenure-based program, employer contributions typically start at $50 per month and increase with each subsequent year of employment until being capped, usually at $200 per month.

Some plan sponsors have also implemented programs that provide a matching contribution to employees’ retirement plans for every payment they make to their student loan debt.

Poulin says employer interest in student loan repayment benefits is growing, pointing to a study from Ramsey Solutions that found, of 1,000 companies in the U.S., this type of benefit ranked as the second most popular benefit employers are looking to add over the next one to two years.

“A lot of companies are starting to recognize that you have to play a role in helping to repay student loans, because companies are, of course, the direct beneficiaries of their workers’ education,” Poulin says. “And I think a lot of companies are recognizing that if they’re going to require a degree as a prerequisite for employment, you have an obligation to help those employees who are struggling with their student loans to repay that debt.”

Help for Nonprofit, Public-Sector Employees

TIAA’s survey, which focused on employees in the public service and nonprofit sectors, found nearly six in 10 (57%) student loan holders are $50,000 or more in debt, with one-fourth being more than $100,0000 in debt. Zlatar notes that many of these workers—especially those in the higher education and health care industries—have advanced degrees, which might have added to their debt burdens.

“We know that the workers in these sectors are emotionally stressed and uncertain about their ability to repay student loans once the relief under the CARES Act ends in January,” Zlatar says. “Almost four in five of those who were surveyed also told us that they made decisions regarding their life plans or career plans based on their student loan debt, including deferring major purchases or decisions such as buying a house.”

Nonetheless, she says these workers have options, especially the federal Public Service Loan Forgiveness program, which was designed to benefit employees in not-for-profit and public work. TIAA’s survey found more than six out of seven (87%) respondents who were aware of the PSLF program and its potential for debt forgiveness said it had some impact on their decision to enter a public service or nonprofit career. Nearly two in five (39%) said it impacted their decision a great deal.

However, Zlatar says there is some confusion with the program regarding eligibility and applications. The vast majority of applicants aren’t able to navigate through the process without help. She notes that TIAA partnered with social technology impact startup Savi to help nonprofit workers achieve student loan forgiveness through the PSLF program. The solution acts as a concierge, helping individuals stay in compliance with the recurring and new paperwork requirements of the PSLF program and reducing errors.

“We believe solutions like Savi help remove barriers to long-term savings for those individuals who are burdened with debt,” she explains. “The more we can partner with our institutions and focus the individuals on solutions that help remove that burden of debt, the more we can expect in terms of workers being more financially stable, having a greater financial peace of mind and then, most importantly, achieving retirement goals and their other critical long-term goals.”

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