The Plan Sponsor Time Crunch

With so many recent disruptions to what was ‘business as usual,’ how can plan sponsors ensure their retirement plan gets the attention it needs and the most important obligations get met?

Approximately half of plan sponsors said they spend less time than they would like on their retirement plans, according to a poll by Mercer.

Preston Traverse, a partner and mid-market solutions leader in Mercer’s Wealth business in Boston, says passage of the Setting Every Community Up for Retirement Enhancement (SECURE) Act—and the associated responsibilities for plan sponsors–and human resources (HR) transitions due to the COVID-19 pandemic have only exacerbated the problem.

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Additionally, “plan sponsors had a lot of questions about the CARES [Coronavirus Aid, Relief and Economic Security] Act and furloughing employees. The topic of outsourcing fiduciary responsibilities has come up more,” he says.

Traverse explains that there are three types of fiduciaries a sponsor can outsource functions to. A 3(16) plan administrator takes on day-to-day operations. “Some providers take on full administration, including approvals of distribution requests, distributing annual notices, performing nondiscrimination testing and filing Form 5500s,” he says. However, not all providers take on all tasks, so plan sponsors should be clear about what duties they want to outsource.

The second group of fiduciaries take on responsibilities for plan investments. These 3(21) investment advisers help mitigate fiduciary risk by providing oversight and ongoing monitoring of investments, Traverse says. However, a 3(21) fiduciary lacks the discretion to make decisions about investment selection or changes. A 3(38) investment manager, on the other hand, can decide what investments the plan should offer or drop. “A 3(38) is an outsourced chief investment officer [CIO] arrangement,” Traverse says.

Of possible interest to smaller plans especially, pooled employer plans (PEPs) will be available starting next year, and pooled plan providers (PPPs) will be full fiduciary delegates, he notes.

According to Mike Cagnina, vice president and managing director of the institutional group at SEI in Oaks, Pennsylvania, some plan sponsors feel like they’re at a crossroads when they consider an outsourced solution. It sounds like a big change, and they’ll need more time than they have to evaluate providers. “But once they make the change, they’ll have a long-term solution to have more resources and not have to commit as many internal resources for their retirement plan,” he says. “They’ll have more efficiency and potentially save some money.”

Making the Most of Current Resources

Plan sponsors in a time crunch could also look to their current providers—their recordkeepers or consultants—to see what they could take on. “If a plan sponsor came to us saying it didn’t have the time to focus on its retirement plan like it wants to, we would gather some basic information about its plan and its providers and give it a best practices checklist for governance, investment strategy, participant education and compliance,” Cagnina says. “We would identify what it shouldn’t do itself, what it should give to fund managers or consultants. Some clients don’t realize what their providers can take on; they don’t realize providers’ capabilities.”

Internally, if a plan sponsor has a second type of plan besides its defined contribution (DC) plan, it could see what current resources could be shared between the two. “Really, it’s a case-by-case situation internally. People are wearing a lot of hats these days, and I don’t see that changing anytime soon,” Cagnina says. “In very large organizations, there are communications and technology to streamline things more. But, in other cases, I’ve seen financial people doing HR [human resources] work and vice versa; it just really depends on who is available.”

Obligations That Should Be Top of Mind

So, with plan sponsors feeling a time crunch, what are the top priorities for their retirement plan? “Something they need to focus on, whether there’s a pandemic or not, is annual disclosures,” Traverse says. “Confirm and document when those go out.”

Plan sponsors also need to make certain the Form 5500 and audit get completed and signed by the deadline: October 15 for calendar year plans that requested an extension from the July 31 due date. If a sponsor has no 3(16) plan administrator, many recordkeepers help with that, Traverse says.

The greatest risk of errors comes when someone falls behind on payroll—depositing contributions and loan repayments as they arrive—or when someone neglects to ensure contributions get allocated as the plan document requires. “A mistake there can compound, and it can be an expensive and time-consuming endeavor to correct,” Traverse says, stressing that HR should confirm the plan operates according to the plan document.

“Especially as we go through these times of volatility, plan sponsors need to make sure all policies and governance procedures are updated and in place,” says Cagnina. “Participants may panic and question what investments are offered in the plan. Policies should support current governance practices. Documents should spell out who has responsibility for what.”

With the market volatility, someone should have access to real-time information about the investments on a plan’s investment menu—whether that’s an adviser or outsourced fiduciary, he adds. “Probably during this time it’s not good enough to wait until the end of each quarter to look at investments.”

“I really think that, with the stresses of this year, HR is running very lean, and plan sponsors should be looking at different types of delegations,” Traverse says. “I think it puts their plan in the hands of professional management, and many times companies can do this at a reasonable cost.

“At a minimum, plan sponsors should have an adviser to help with a compliance checklist, fiduciary checklist and investment policy statement,” he says.

Early Retirement Increasingly the Goal for Younger Generations

This may be wishful thinking for some, but there are ways to help them achieve their target retirement age.

The divide between generations’ retirement goals seems to be increasing.

According to a recent Vanguard study, although most American workers plan to retire around age 65, a growing number of those younger than 40 years old are hoping to retire earlier. The study found that most members of Generation Z (67%) and most Millennials (61%) plan to retire before age 65, and nearly one-third of Gen Z (31%) and nearly one-quarter of Millennials (22%) plan to retire before age 60. Yet, research shows, those in the Generation X and Baby Boomer workforce believe an early retirement is far from the picture. In fact, these two age groups are likelier to retire later, or choose to never retire.

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Dean Edwards, principal and head of advice and digital for Vanguard’s Institutional Business, says he believes that because those in younger age groups are far from retirement, retiring earlier may seem more realistic than for those in older age groups who only have several years left before they hit standard retirement age. “When thinking about retirement, your proximity to it certainly influences your feelings about it,” he says. “Younger generations are decades away from reaching retirement age, so the prospect of retiring early may feel more attainable given the amount of time they still have to save and prepare.”

Only 39% of young Boomers (those born between 1956 to 1964) and 54% of Gen Xers plan to retire before age 65, while just 7% of young Boomers and 22% of Gen Xers plan on retiring before 60, according to the Vanguard study. Recent research from Willis Towers Watson paints a similar picture when it comes to younger workers—nearly half of Gen Z employees expect to retire before age 65.

Steve Nyce, a senior economist at Willis Towers Watson, says these goals tend to be aspirational for many in their early-working years, only to be corrected later in life when mortgages, family, caretaking and other costs come into play. For example, many people underestimate the cost of health care during their careers and what that will do to their ability to save for retirement and find coverage if they retire before age 65, he says. “This leads many to revise their expectation and, for many, that means a longer working career,” he says. “This looks more like wishful thinking that’s not grounded in the economic realities that many will face.”

Steve Vernon, a research scholar at the Stanford Center on Retirement, says younger generations will need to take Social Security into consideration as well. Currently, workers cannot file for Social Security until age 62 at the earliest. “If you’re retiring at age 50 or 55, you have to have a different plan for saving money,” he says.

He also says more individuals, especially younger workers, are monetizing hobbies and activities and choosing that avenue as work. In the future, these individuals may choose to continue this work into retirement. “Some people are changing up what retirement means to them. It can mean doing the work that you love doing, and so there’s also an evolving view of retirement at play here,” he adds.

Access to affordable and personal financial advice can drive better outcomes for investors and help them achieve their goals, says Edwards. “As our survey findings demonstrate, financial and retirement goals differ by generation, so it’s important to ensure that advice offerings can be tailored to an individual’s needs, preferences and desired value for the cost,” he says.

Those in younger generations, most of whom are well-versed in technology, may prefer an online portal to access their retirement account and future financial goals, while older generations may be more comfortable working with a financial adviser, Edwards says.

However, Millennials and Gen Zers can still benefit from working with a financial adviser. Retirement experts can help younger workers visualize what their future could look like, says Scott Butler, a financial planner at Klauenberg Retirement Solutions. “Do not go by rules of thumb. Visualize what you want retirement to look like and put a price tag on it,” he says. “Then you can start working backward to figure out how much you need to save up to by your retirement date and then how much you need to save to get there. This is one of the places a financial adviser can really help, especially when determining what rates of return to try to achieve before and after retirement and when to use the different tax-favored investment vehicles.”

Additionally, Nyce says, the use of “informal learning” such as talking with colleagues, friends and family about their thoughts and experiences, can go a long way to support employees. “Employers should take steps to facilitate those discussions through employee resource groups and encourage those practices generally,” he says.

He says employers can help their workers achieve an early retirement by leveraging tax-advantaged spending/savings tools such as health savings accounts (HSAs) and flexible spending accounts (FSAs). “HSAs in particular can help employees accumulate savings to pay for health care costs in a much more efficient way and, if [the employee is] healthy, they can accumulate a valuable nest egg to draw on during retirement,” he adds.

Early retirement hopefuls can take full advantage of matching dollars available through employer-sponsored plans or use Roth accounts and other tax-free investments, Butler suggests. He also recommends taking an aggressive approach to investment options but being wary of going overboard. For example, employees can invest a larger percentage of their savings into a diversified allocation of small cap stocks using mutual funds or exchange-traded funds (ETFs) rather than investing in individual stocks or Bitcoin. “The right allocation will be different for everyone based on their risk tolerance, goals, options available and investment timeframe,” he says.

Once participants get closer to retirement, they can work with an adviser to put their plan together for how investments will generate retirement income over time, Butler notes. He says participants should have a plan that sections off assets they will use for income throughout their retirement. “That way, you can invest each segment according to its timeframe and purpose without affecting the level of risk and return of the other segments,” Butler says.

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