Plan Sponsors Should Prudently Manage ERISA Accounts

ERISA accounts are created by revenue sharing from funds in a DC plan, and many participant lawsuits have questioned the prudent and fair management of revenue sharing.

Challenges to the alleged mismanagement of revenue sharing have been included a number of recent Employee Retirement Income Security Act (ERISA) excessive fee lawsuits.

The accumulation of revenue sharing establishes what are called ERISA accounts, also known as suspense accounts, revenue-sharing accounts or expense reimbursement accounts. A blog post from law firm Haynes and Boone LLP reminds plan sponsors that missteps in managing these accounts could result in participant claims.

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Where Do Assets in ERISA Accounts Come From?

Susan Wetzel, partner and chair of the Employee Benefits and Executive Compensation Practice Group at Haynes and Boone, explains that money for an ERISA account comes from revenue sharing associated with different investments in a defined contribution (DC) plan. For example, participants invested in Fund X will pay a fee for that fund and a portion of the fees paid to the investment manager will go back to the plan in what is called revenue sharing.

Wetzel says some plans provide that the money goes back to participants. “That’s probably the cleanest way to handle revenue sharing so you don’t generate an ERISA account,” she says.

Wetzel says most plan sponsors use ERISA accounts as plan assets, putting revenue sharing in a trust and using it to pay fees.

Eric Keller, partner and a member of the Global Compensation, Benefits and ERISA practice group at law firm Paul Hastings LLP, explains that the money put into ERISA accounts comes from the third-party administrator (TPA)/recordkeeper.

“When you see an ERISA account, it is usually from a bundled service arrangement,” he says. “The TPA or recordkeeper puts together a menu of funds and is compensated in part based on revenue sharing from various management fees of funds offered on platform. For example, if there is a management fee of 70 basis points [bps], maybe 50 bps goes to the investment manager and the other 20 basis points is shared with the TPA or recordkeeper that makes funds available to plans.”

Keller continues, “Depending on how much revenue sharing the TPA is getting and what is negotiated with plan sponsor clients, there will be a rebate, if you will, where money is made available to the plan sponsor either by direct contribution to the plan trust or by an unfunded notional account for a period of time which can be used for plan expenses.”

In response to considerable litigation about fees, ERISA accounts evolved to alleviate plan sponsors’ concerns that too much money was being made by recordkeepers, Keller says. Still, the management of revenue sharing is being called into question in lawsuits.

According to Wetzel, when revenue sharing became prevalent, about 15 years ago, TPAs suggested the money be accumulated in an account. She says ERISA accounts could have a stigma because of that initial suggestion and, since they are used in part to pay TPA fees, people might think there is a conflict of interest.

Wetzel adds, “There’s very little guidance about where to put the assets. Guidance from the DOL [Department of Labor] in 2013 said assets in the accounts are not plan assets if they are held by the TPA. However, the DOL also said it is not going to say the money cannot be plan assets.”

Prudent Management of ERISA Accounts

Wetzel contends that most employers don’t know anything about ERISA accounts and, when they discover they have one, they think they’ve found free money.

“I think the logic is, ‘This is what that fund costs, so anything we get back in revenue share is extra,’” she says. However, plan sponsors need to manage ERISA accounts with prudence, she notes.

“The issue I think plan sponsors need to drill down on is whether the net of what participants pay for the funds—and what they don’t have to pay for administrative fees because of the use of the funds—makes those funds cheaper or whether there is a fund or share class that will offer a lower cost,” Wetzel says. “If revenue sharing is not reducing participants’ fees or being given back to participants, then they are paying a higher fee” than they would for a fund without revenue sharing.

“They [plan sponsors] absolutely should understand the fees charged by funds they are using and, if there are lower-cost, similar investments, why they are using the higher-cost fund,” she adds.

Even though Keller doesn’t think courts are giving claims about revenue sharing much traction—“Courts have been clear: Plan fiduciaries don’t necessarily have to offer the cheapest fund,” he says—plan sponsors have to show procedural prudence. “Committees should ask if a lower-cost share class of an investment is available,” he says.

Keller says that even if at the time of selection, a retirement plan committee decided share classes were reasonable, it needs to be aware of the annual growth of plan assets and whether the amount of assets is enough to obtain cheaper share classes. If not, that is a failure to show procedural prudence, he adds.

“This is why it is important to have a competent adviser looking at fees quarterly to make sure they are competitive, and for plan sponsors to look at what they can get from different providers by issuing an RFI [request for information] or RFP [request for proposals] every few years,” Keller says.

Keller says some plan sponsors have eliminated revenue-sharing funds from their investment lineups due to the perceived unfairness. “Some participants could be paying more than their fair share if those investing in funds with revenue sharing are paying more of the cost plan administration. That is why there’s an argument for per-participant pricing,” he says.

Whether in a notional unfunded account or assets put in a suspense account, the amount in the account should be used by the end of the year—with excess money forfeited or allocated to participants, Keller says. “The IRS takes the position that plans should not have unallocated assets over multiple plan years, so plan sponsors should be looking at ERISA accounts at the end of every year and reallocate any excess to participants. If they are not doing anything with excess, it creates a plan qualification issue,” he adds.

Wetzel says plan sponsors might be surprised at how quickly ERISA accounts can grow. If a fund is generating significant fees, plan sponsors need to evaluate why and whether that fund is prudent. And if there is excess in an ERISA account after administrative fees are paid, Wetzel says, it should be allocated back to participants. “There shouldn’t be a carryover from year to year,” she reiterates.

Keller notes that there has been debate about how to allocate excess revenue sharing fairly. Should participants who are not invested in funds that pay revenue sharing get the benefit of either fee reductions or refunds? He says any employer wrestling with how to handle the funds should consult with counsel.

Wetzel says plan sponsors should strive for fairness when managing ERISA accounts. “Participants may benefit from revenue sharing because the fees they would otherwise pay are being paid from the ERISA account, but does this mean some participants are paying a disproportionate share of fees?” she says.

Wetzel suggests that plan sponsors consider whether there is a way to reduce revenue sharing. “And document everything,” she says. “The money often goes into ERISA accounts on autopilot, but plan sponsors should document that they’ve evaluated the account and understand it. The DOL has asked [plan sponsors] about ERISA accounts, and if they don’t know, they haven’t done their fiduciary duty.”

Keller adds that just because plan sponsors are getting an ERISA budget from revenue sharing, it doesn’t mean they are getting a good deal. “I think a lot of providers put that in their pricing package to make it look like plan sponsors are getting a good deal, but it is just one factor that goes into the evaluation of whether fees are reasonable for services provided,” he says.

What Advisers Would Like Plan Sponsors to Better Understand

Advisers wish fiduciary responsibilities were more top-of-mind for committees and that sponsors would better define what success means for their plans.

Retirement plan sponsors need to be knowledgeable about their investment lineups and deliver documentation to the Department of Labor (DOL) and IRS on time. Most retirement plan committee members already know this.

However, there are some things that advisers and consultants wish their sponsor clients were better at, or that they prioritized more.

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“The No. 1 thing is being aware of their role as a fiduciary,” says Craig Eissler, wealth adviser with Halbert Hargrove. “Many plan administrators may believe that hiring advisers and third-party administrators [TPAs] will entirely remove them from all liability and decisionmaking.

“The fact of the matter,” Eissler continues, is that plan sponsors “inherently act as stewards [that] create the retirement plan. The investment committee members are charged with overseeing the portfolio, and other administrators are involved in ensuring the plan runs smoothly. Even with the use of service professionals, plan sponsor fiduciaries are still ultimately responsible for showing prudence in the active management of the plan.”

Smarter Automatic Features

Recently, more plans have upped their default deferral rates for automatic enrollment from 3% or 4% to 6%. Some are pairing that with annual automatic escalation of 1% up to ceiling caps of 10% and, in some rare cases, 15%.

Sponsors using automatic features need to be willing to listen to advisers’ recommendations on completely rethinking the deferral formula with the goal of creating better participant outcomes, John Doyle, senior vice president, senior retirement strategist at Capital Group, tells PLANSPONSOR. It starts with plan sponsors accepting the notion that they require some external entity (i.e., the adviser, retirement specialist or consultant) to help them with this process.

“The way to solve the problem is to change the way plans are designed, in such a fashion that plan participants can achieve good outcomes without having to know why,” Doyle says. “I don’t see any evidence that we are any better at this than several years ago.”

Plan design automation needs to be rethought and adjusted to make retirement plan participants more financially secure, Doyle says. Simply put, that means better auto-enrollment and even re-enrollment, he says.

In line with this, David Swallow, managing director, consulting relations and retention at TIAA, hears from advisers that one thing they would like sponsors to better understand is the “importance of the documentation of their actions, as it relates to the plan and the retention of records. How a retirement plan is ultimately judged comes down to process. Documentation supports the process you went through in making your decisions.”

He says sponsors should “spend a little bit more time to understand how important and critical [documentation] is.”

Defining Success and Plan Goals

Another top-line objective for sponsors is defining success, Eissler says. There is sometimes a disconnect between what plan sponsors and advisers think the plan’s priority, or definition of success, should be.

“Plan sponsors typically have their own definition of a successful plan,” Eissler says. “Ideally, success would depend on what objectives an employer has when establishing the plan” and what responsibilities it is willing to take on, he explains.

“They [plan sponsors] typically will prioritize passing annual compliance tests, ease of plan administration, low costs and getting competitive investment returns,” Eissler says. “While these are all desirable outcomes, what often can be overlooked is emphasizing high participation rates and, ultimately, sufficient contributions into the plan to ensure a financially secure retirement for participants. Pertinent employee education and straightforward plan investment options can often help accomplish these priorities.”

A big misconception is that low cost is better for investment options, says Ken Innis, chairman of R.O.W. Group, a wealth transfer firm.

“We have seen the perspective that investing in low-cost index funds leads to higher accumulation and a large pot of money at retirement,” Innis says. “The flip side of that is, we think low-cost investments should be part of a diversified lineup, but they don’t always translate into better performance.”

In putting together an investment lineup, a sponsor needs to work with the plan’s adviser to ask, “‘What is active investment management trying to accomplish?’” Innis says. “We think a combination of them [active and passive investing], even lifetime income options” is the way to go.

R.O.W. is not of the opinion that a 4% drawdown strategy for retirees is appropriate for every participant, he adds. “For 69% of workers, guaranteed money is one of their top goals,” Innis says, which is why R.O.W. thinks lifetime income options should be offered in the plan, even to young workers. This way, younger workers can contribute to the lifetime income options over the course of their careers and not have to go through the difficult decision of whether to place their bets on an annuity when they reach retirement age.

Sponsors also need to listen to their advisers’—and recordkeepers’—updates on legislation and regulation, sources agree.

In sum, Eissler says, “When you actually step back and review all that is involved in establishing, managing and monitoring a qualified plan, it is little wonder that there’s such a critical need for experienced, trained retirement professionals. While there are a multitude of common mistakes made when administering a plan, at a high level, implementing an ongoing review process is a critical best practice that would serve plan sponsors well. This process would include mapping out review meetings, maintaining minutes, documenting key retirement plan management decisions and regular review of investment policy statements [IPS], as well as continuous monitoring of service provider fees and services.”

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