Retirement Plan Participants Need Help With Retirement Income

From in-plan to out-of-plan, guaranteed or not, retirement plan sponsors have many options and many decisions to make.

Outliving their assets is cited by individuals as a top fear about retirement in multiple studies throughout the years.

“Eventually people will retire and will need some help with income,” says David Will, senior financial adviser at CAPTRUST in Allentown, Pennsylvania.

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From systematic withdrawals from defined contribution plans to annuities that guarantee a certain income stream in retirement, there are a range of options for plan sponsors to help participants create and manage retirement income. Will suggests that, whether considering an in-plan or out-of-plan income solution or not, plan sponsors should proactively change their plan design to allow systematic withdrawals—periodic or installment payments.

“We’re hearing more from plan sponsors about the need for and interest in retirement income solutions,” says Joel Schiffman, head of intermediary distribution at Schroders in New York City. “I think the challenge remains what direction they should go. It seems everyone’s looking but no one is sure of the right method to take.”

In-plan options are getting more attention these days both because of the Setting Every Community Up for Retirement Enhancement Act and plan sponsor preference for keeping retirees’ assets in the plan, says Michelle Richter, executive director at the Institutional Retirement Income Council, in New York City. She notes that the preference to retain retiree assets has changed from 10 years ago when most did not want to do so. When recently polled, 70% of plan sponsors indicated they do. “This is one reason plan sponsors are seeing a need to create a retirement tier in their plans,” she says.

Another impetus for retaining retiree assets and offering income solutions for them is the Department of Labor’s point of view on rollovers, according to Richter. “Its establishment of PTE 2020-02 signals it wants to prevent rollovers because participants can access less expensive solutions via the plan, and the DOL said in the last year that retention of assets in-plan is a top priority,” she says.

In-plan retirement income solutions that exist range from guaranteed minimum withdrawal benefits, or GMWBs, which is the most flexible and maintains market participation throughout the investment lifecycle, to qualified longevity annuity contracts, or QLACs, which guarantees a nominal amount of retirement income at a certain age in the future. Richter says the range of in-plan solutions are set by those two limits: a GMWB is the most liquid and offers the greatest level of market participation, and a QLAC is the least liquid and offers the lowest level of market participation.

“The challenge is trying to make sense of the alphabet soup of options,” says Richter. “Plan fiduciaries are going to need to become educated on these solutions and what their responsibilities are.”

To help plan sponsors decide which solution to offer participants, Broadridge Fi360 Solutions, Cannex, and Fiduciary Insurance Services have created a consortium that offers two prongs of activities to enable plan sponsors and advisers to become knowledgeable about the choices, says Richter, who helped to create the consortium. “Education on a monthly basis for at least a year and a half is free to plan sponsors and advisers,” she says.

The second prong is to establish objective metrics around each offering to determine which retirement income solution fits plan participant characteristics, Richter explains. “Whether a workforce has longer tenure employees or shorter tenure employees, skews older or younger, as well as their different saving attributes all matter in the process of evaluation for the appropriate retirement income solution,” she says.

“The objective of the consortium is to relay one appropriate process to evaluate which solution is best for a plan, given its attributes,” Richter adds.

As an example, Richter says one product exists that gives accumulation credits. The longer a participant is in that product, the greater the accrual experience towards the rate at which they can annuitize assets. “The product has a unique design where it is more useful for a plan sponsor that has a workforce that tends to be longer tenure,” she explains.

“Knowing the characteristics of each product will help plan sponsors understand how the product will work for its participants,” she says.

Schiffman notes that since the SECURE Act was passed, there’s been a proliferation of retirement income products, but nothing has really caught on at this point. “There is no silver bullet. I think as products come out and plan sponsors dig deeper, they’ll offer multiple options to plan participants,” he says. “Maybe they’ll offer some combination of guaranteed and not guaranteed solutions. The idea of having insurance doesn’t appeal to everyone, and guarantees sound good, but they are costly and complex.”

Retirement Income Options for DC Plan Participants
Systematic Withdrawals
  • in-plan
  • no guarantee
  • can increase payments or take additional payment
Guaranteed Minimum Withdrawal Benefit (GMWB)
  • in-plan
  • guaranteed
  • can take additional payment but future payments are reduced
Managed Account With an Income Component
  • in-plan
  • guaranteed if annuitization is offered
  • can take additional payment if not annuitized
Managed Payout Fund
  • in-plan
  • no guarantee
  • payments adjust up or down with the market
  • can take additional payment
Target-Date Fund With an Annuity Component
  • in-plan
  • guaranteed if annuitized at retirement
  • can take additional payment if not annuitized
In-Plan Annuity Product
  • in-plan
  • guaranteed
  • cannot take additional payment
Annuity Purchase/Bidding Service
  • out-of-plan
  • guaranteed
  • cannot take additional payment


The Decision Tree

When thinking about retirement income, there’s a decision tree that will lead plan sponsors down different paths, says Will.

Before considering specific products, plan sponsors must decide whether they want to offer solutions within the plan or outside of it, and they can do both, he says. An example of an out-of-plan solution is an annuity supermarket. Will says Hueler Income Solutions is one such option. It gives participants access to a universe of insurers offering annuity quotes at a low cost.

He notes that most of CAPTRUST’s clients are considering in-plan solutions.

The next tier of the decision tree is whether the plan sponsor wants to offer an integrated or a standalone solution, Will says. He explains that integrated means an income solution within a target-date fund or a managed account.

Among standalone retirement income options, there are guaranteed or not guaranteed solutions. An example of a solution that is not guaranteed could be a core bond fund that provides yield, or a managed payout fund offered by an investment provider, he says.

An example of a guaranteed solution is Prudential’s IncomeFlex product. Will explains that it guarantees a minimum payout once a participant makes the decision to annuitize his benefit. A GMWB is essentially the same—it guarantees at least a minimum amount of payment based on a participant’s ending account balance—however, a participant is not annuitizing, he is electing to get income.

A GMWB generally allows for flexibility, Will says. For example, if the payout is $1,000 a month, but the participant has an unexpected expense and needs more, he can generally go in and take more out, he explains. However, if the participant takes more, future payouts are reduced. Investments in a GMWB stay in the market and continue to earn. Will says the investment at retirement is usually 50% stocks/50% bonds, or 60/40, and if it earns enough, the participant can have the minimum withdrawal amount increased on his next birthday.

With options that participants have to annuitize, flexibility is gone, Will says. So, it’s important when a participant makes an election to distinguish whether it is to annuitize or to get income.

A GMWB can also be associated with a TDF—no longer a standalone solution, but an integrated one. “Now some off-the-shelf TDFs have these incorporated,” Will says. “It usually starts to get incorporated at age 50 and builds up to the retirement date.”

Will says integrated solutions might be preferred over standalone solutions because they would likely get more use from participants. “Standalone [solutions] would get less participant take up most likely due to participant inertia,” he says. “Plan sponsors needs to discuss whether they want people to widely use a solution or make a choice to use it.”

Will says there are also a few TDF strategies being developed that include an annuity option. He says they usually start at age 50 to allocate some of a participant’s assets into the income solution, and at retirement age, the participant can annuitize that portion of the fund. Will explains that when a participant does that, that portion of assets leaves the plan and goes to an insurance company, which will provide a certain stream of income.

Plan sponsors must also consider fees, says Will. “Guaranteed products come with extra costs, so plan sponsors should evaluate whether the extra cost is justified by the guarantee that’s provided,” he says.

Finally, Will says, plan sponsors also must think about portability. He explains that many products are proprietary to a plan’s recordkeeper and are not available across all recordkeeping platforms, and some products are developed by particular investment advisers that might not be made available on every recordkeeping platform. “What happens if the plan sponsor changes to a new recordkeeper?” Will says.

He notes that portability might not be an issue plan sponsors have to consider in the future. “The industry is working on that, but in my opinion, it will take about five years to make progress,” he says.

When looking at any solution, plan sponsors should consider consistency, flexibility and durability, Schiffman says.

“Retirees are used to a regular paycheck and have budgeted and planned around that,” he says, when explaining consistency. “A retirement income solution should take someone’s accumulated savings and provide a consistent stream of income like a paycheck to supplement Social Security. The solution should reduce the likelihood of significant drawdowns of a retiree’s assets, and it should adjust for inflation.”

Concerning flexibility, Schiffman says life throws curve balls; there’s the potential that things might come up during retirement—for example, a health crisis—that creates unplanned expenses. “Sponsors should ask whether the solution provides liquidity without penalty or additional fees,” he says. “They might also think about portability. If participants leave the plan, can they move the product with them?”

Noting that surveys show people’s greatest fear is outliving assets, Schiffman says that when considering durability, plan sponsors need to determine whether a solution will provide income potential for someone who outlives life expectancy.

“I think at different levels all solutions make sense,” Schiffman says, adding that he believes guaranteed income will have widespread appeal. “However, we like drawdown strategies. Our solution is built on drawdown strategies. Payments last for 20 years and at that point, the participant can decide whether to continue to draw down or reinvest in an immediate annuity.”

Employers Use SDBAs to Give Employees Choice

Self-directed brokerage accounts can also help keep participants in the plan and be an avenue for offering not-so-standard investment options, but they’re not right for every plan.

This summer, the federal Thrift Savings Plan will allow participants to allocate some of their assets to a self-directed brokerage account, or SDBA, becoming the latest large employer plan to incorporate an SDBA into its offerings.

SDBAs allow plan sponsors to keep their menu streamlined, while also alleviating specific investment demands from some participants. About half of large plans now offer SDBAs to plan participants, a share that has inched up slowly over a couple of decades, although less than 3% of participants in a given plan make use of the brokerage window, according to Alight.

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These accounts have historically been found mostly in plans of professional services firms, such as doctors or law practices, where a small but important segment of an employee population wanted access to more sophisticated and diverse investment options than were available in the core menu.

Growth in SDBAs in recent years, however, has also come from plan sponsors looking for ways to offer certain types of investments that some participants might be asking for, such as environmental, social, and governance options, or faith-based investments. “Self-directed brokerage accounts seem to come up more now as a way to solve for more diversified needs that weren’t coming up five years ago,” says Jennifer Doss, director of institutional solutions for CAPTRUST in Raleigh, North Carolina.

SDBAs are also an option that some plan sponsors use to keep retirees or those who have separated from the company from taking their assets with them. “Plan sponsors would rather these folks stay in the plan now,” says Michael Kreps, a principal at Groom and the co-chair of the firm’s Retirement Services Practice Group. “They work really hard to get the fees down and to make the plan work for more people, so they want to limit the outflow. Participants can always come out of the investment window, but once they’re out of the plan, they can’t come back.”

Another factor that drives interest in SDBAs is a recent merger or acquisition, in which two companies have to merge vastly different fund lineups in their retirement plan. “In those cases, a brokerage window is a fairly palatable add to the lineup, so that participants who lost their favorite fund can go there and find that fund,” says Greg Ungerman, senior vice president and defined contribution practice leader at Callan. “That’s with the caveat that in a brokerage window, they tend not to be institutional shares, and there are no collective investment trusts, so it’s retail pricing.”

Not for Everyone

While SDBAs make sense for some plan sponsors, they’re not necessarily right for every plan, says Allie Rivera, vice president of investment and retirement services for OneDigital Retirement + Wealth. “If not having a brokerage window is creating a barrier for employees who won’t participate because of their religious beliefs, then offering a brokerage window is a solution,” Rivera says. “But on the flip side, if you have a diversified investment lineup and your participant base is satisfied, and you have high participation rates, then this might not make sense.”

In addition, SDBA fees have fallen in recent years, allowing more employers to consider whether they’re a viable option for their plan. Still, SDBAs are about three times more popular in the largest plans (those with more than 5,000 participants), at 44%, than in the smallest (fewer than 50 participants), at 15%, according to data from the Plan Sponsor Council of America.

“SDBAs have become a very low-cost tool that a lot of participants use in a meaningful way to help them achieve their goals,” says Nathan Voris, director, investments, insights and consultant services at Schwab Retirement Plan Services in Richfield, Ohio.

A Charles Schwab report found that at the end of last year, the average participant balance in an SDBA was about $353,000, up 6.4% over the previous year. That balance was significantly higher at $558,470 for advised accounts, than for non-advised accounts ($304,164). “The self-directed brokerage account is a great tool for a 401(k) participant who has an adviser who can provide direction on using it and make that part of their overarching strategy,” Voris says.

For now, most plan sponsors aren’t making advisers available specifically for the brokerage window. They either have just the standard advice component that they offer to every plan participant or participants using SDBAs are conferring with their outside advisers.

To Limit or Not to Limit Investment Options

Advisers say the best structure of an SDBA will depend on its size, the objectives of the plan, and the needs of participants. If a plan sponsor does offer an SDBA, all participants must have access to it. Voris says some plan sponsors do a proactive survey of plan participants before introducing an SDBA to gauge interest and get a sense of whether it’s a feature that participants would use.

Six in 10 plans don’t put any limitations on the investment options within the SDBA, while 31% limit investments to mutual funds only and 9% limit to only mutual funds and exchange-traded funds, according to Alight. Another restriction that some sponsors impose is not allowing participants to purchase the retail-priced shares in a mutual fund that the plan offers at a lower price, Ungerman says.

Among the participant assets in SDBA plans, equities remain the most popular asset, comprising 37% of holdings. Mutual funds were the second-largest holding, at 30%, followed by ETFs at 21% and cash at 11%, according to Schwab. Just 1% of investments in SDBA were in fixed income at the end of 2021.

Beyond limiting investments to funds only, Doss says best practice is not to place too many limitations on the accounts, since too many restrictions cross the line for making the account into a designated investment option.

“Most practitioners take the position that the employer has fiduciary responsibility to select the investments available under the plan,” Kreps says. “But with respect to [a brokerage] window, the employer as a fiduciary has only the responsibility to prudently select the provider of the brokerage window, but not the underlying investment.”

Choosing a Provider

Voris says plan sponsors introducing an SDBA now should look for an experienced provider that can walk them through the process and help them communicate it to participants. “It’s a pretty well-worn path,” he adds. “It’s not the Wild West. There are tools and resources that can help an engaged participant build a diversified portfolio.”

Like other elements of a 401(k) plan, sponsors need to follow a diligent process when introducing the SDBA. “You just want to make sure that you are thinking about it during the recordkeeper selection process, and make sure that you understand the fees and how it’s going to be communicated to participants,” Doss says.

Fee compression and growing awareness of diverse participant base needs may continue to drive interest in SDBAs.

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