Teaching Employees About Taxes in Retirement

Understanding how taxation works can help with making the right savings decision and establishing the right distribution strategy.

Income taxes are not halted when someone retires.

The key to understanding retirement accounts and related taxes is to first grasp what “tax-advantaged” means, and what types of accounts are tax-advantaged, says Jim Pendergast, senior vice president of altLINE, a division of The Southern Bank Co. Retirement plan participants often hear the term “tax-advantaged” in account descriptions, but they might not understand what it means.

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There are two main types of tax-advantaged savings: tax deferred and tax exempt, Pendergast explains. “A tax-deferred account means you pay income taxes on the money you take out of the account when you actually withdraw it, not when you put it in. This is how vehicles like traditional IRAs [individual retirement accounts] and most 401(k) plans [and 403(b) plans] work, making them extremely popular retirement accounts for Americans and businesses,” he says. “Tax-exempt is the opposite side of the coin. Here, any contributions you make into the account in the first place are after-tax income. Therefore, they’re not eligible for taxes when you withdraw from the account, and any earnings or growth in that account remains tax-free as well, versus other accounts where you must pay capital gains taxes. The most common tax-exempt account type is a Roth.”

There are other accounts to which a person can save for retirement on an after-tax basis, but earnings on these accounts are taxed.

Another source of income in retirement, Social Security, is collected tax-deferred from the government, so employees might have to pay taxes on it in retirement, explains Ben Reynolds, CEO and founder of Sure Dividend. “You won’t have to pay taxes on it if it’s your only source of income during retirement and it’s too low to be taxed,” he says. “However, if you have a pension also, you may have to pay taxes on Social Security income if it totals $25,000 or more. This limit is different if you’re married.”

These are the basics retirement plan investors should know.

As Pendergast points out, “Putting all your eggs in one basket likely translates to high taxes right now or high taxes later, situations that can be softened instead by a healthy mix of tax-deferred and tax-exempt accounts alongside other investments portfolios.”

Plan sponsors can offer education to help participants with their savings and distribution decisions.

“There is a fine line of what plan sponsors can and cannot say; they cannot give tax advice,” notes Colleen Carcone, director of Wealth Planning Strategies for TIAA. “For specific advice, plan participants should work with tax or general counsel.”

But there are concepts about which plan sponsors can offer education, including by sharing articles, Carcone says. “We do seminars plan sponsors can promote to employees. Topics include when to take Social Security and how to recreate income, which includes information about taxation,” she says.

Plan Sponsor Council of America (PSCA) research finds that the concept of retirement planning is growing in importance with plan sponsors, surpassing interest in increasing plan participation, according to Aaron Moore, senior vice president, head of client engagement for retirement plan services at Lincoln Financial Group.

“For the most part, we see plan sponsors offering educational seminars about taxes like they do with Social Security, providing tax information but not tax advice. The content can be made available in print,” Moore says. “We encourage participants to seek the advice of a tax professional.”

The Savings Decision

When making savings decisions, the first thing participants should think about, before considering taxes and different types of accounts, is maxing out the employer match, he says.

Then, to decide how to allocate savings among different types of accounts—Roth, health savings accounts (HSAs), options outside of employer plans—participants need to consider where their income is going to come from in retirement—Social Security, an employer-sponsored defined contribution (DC) or defined benefit (DB) plan, or other assets—and what their tax rate is now compared to what it could be in the future.

Carcone says plan sponsors can lean on providers for educational materials about whether to contribute pre-tax or after-tax and how much to contribute to each.

“For those who have a higher tax rate now, pre-tax accounts are more attractive because they’ll pay a lower tax rate later,” Moore explains. “For those who have a lower tax rate now, Roth accounts are more attractive.”

But, knowing whether your tax rate will be higher or lower in retirement is difficult, Moore notes. “Generally, the younger you are, the more your earning power will increase over your career, so, if you’re closer to the beginning of your career, it’s more likely that your tax rate in retirement will be higher,” he says. “Some people choose to allocate between pre-tax and Roth since there’s no predictability, and they might want flexibility in retirement.”

Something employees should be told to think about, according to Moore, is if they are looking outside of the plan for an account to contribute to on an after-tax basis, they should question whether they will be tempted to take money out of it before retirement because they won’t have to pay taxes on it. “One advantage of employer-sponsored plans is restrictions on withdrawals. That makes savings stickier,” he says.

Establishing a Distribution Strategy

When taking distributions, plan participants shouldn’t consider just their employer-sponsored plan accounts, but they should also consider other sources of income, Carcone says. “Some parts of after-tax, not-Roth accounts will be taxed. If an account includes stock, the owner will have to pay tax on capital gains. There is income tax on interest earned in bank accounts,” she points out. “Participants should look at all income sources so they can coordinate a tax strategy.”

When a person retires, withdrawing from a tax-free source of money keeps them from getting into a higher tax bracket, Moore says. “It also helps savings last because you’re not giving up so much in taxes.”

When developing a distribution strategy, managing tax liability is a year-by-year thing, Moore notes. “It’s going to be variable over the course of retirement. Expenses may be greater at the beginning of retirement or later. How will taxes change when the retiree starts getting Social Security or has to take RMDs [required minimum distributions]? Retirees will have to adapt their strategies to their unique needs,” he says.

One way to save on taxes in retirement is to give to charity, Carcone says. “If a retiree is younger than age 72, he should see if there are any appreciated securities he can give to charity. Doing so eliminates taxes on capital gains,” she explains. “If a retiree is age 72 or older, invested in an IRA [individual retirement account] and subject to RMDs, he can donate the RMD from the IRA to a charity and avoid paying taxes on it.”

The latter is called a qualified charitable distribution, and the RMD has to be paid directly to the charity, not to the IRA owner first. According to Investopedia, the Setting Every Community Up for Retirement Enhancement (SECURE) Act increased the RMD age to 72; however, the age for qualified charitable distributions remains age 70.5, “creating a unique one-to-two-year window in which IRA distributions qualify as charitable contributions, but not as RMDs.”

“Plan sponsors should make sure they are relying on partners for education and encouraging participants to work with qualified tax and planning professionals,” Carcone says. “Taxation is an area that can get tricky quickly. It is such a complex area that plan sponsors could get into inadvertent trouble, so they need to make the right education available.”

Increasing Participant Trust in Retirement Plans and Sponsors

Plan sponsors should tout the ways they are helping participants with their plan designs and good governance processes.

Do your participants know how great their retirement plan is and how much work you put into making it so? Or would they be swayed by bad press about retirement plans or by attorney advertisements?

While it’s important that participants trust their retirement plan recordkeepers, they should also trust that plan sponsors have their best interests in mind.

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Tout Your Plan Design

Natixis’ 2019 Defined Contribution Survey found that across all generations, the top reason employees said they participate in a company-sponsored defined contribution (DC) plan is a company match, which was cited by 56% of the respondents overall. The main reason American workers opt out of participating in their company-sponsored DC plan is that their employer does not offer a match or the match isn’t big enough (34%). A bigger company match would incentivize the majority of American workers (57%) to save more into their plan.

“We survey plan participants every year, and, consistently, the most valued plan feature is the company match,” says Edward Farrington, head of retirement at Natixis. “We understand not all plan sponsors are in a position to contribute to the plan, but, if they are, providing a match creates participation and trust in the plan and plan sponsor more than anything.”

If plan sponsors currently provide a match, Farrington suggests they consider increasing it. “That creates a tremendous amount of goodwill with participants,” he says. “It also creates better results for participants. We all know if they can get up to a 10% or higher savings rate, including the company match, and save that for long enough, they will be able to have sufficient retirement income.”

Farrington says plan sponsors should communicate that they are offering a match and explain “the power of it.”

One in five (21%) workers surveyed by Natixis said if they had a way to automatically increase their contribution level each year (i.e., automatic escalation) it would motivate them to save more. Three-fourths (76%) of American workers said they would be more inclined to save if they could invest in the plan on day one of employment.

Although it takes time to play out, automatic enrollment and auto-escalation help create better participant behaviors and outcomes, and participants are grateful for them over time, Farrington says. “Starting savings early, maximizing the company match, getting the best fund performance, all of this helps participants. To the extent plan sponsors help them with these things, they appreciate it,” he says.

Farrington says plan sponsors can look into plan design more deeply to find hidden gems. Natixis research found that seven in 10 Millennials said they would invest in their company DC plan for the first time or increase their savings if they had access to responsible investments. Farrington says this is something to think about as Millennials are the largest percentage of the overall workforce. “There is evidence it could actually increase better behaviors without plan sponsors having to spend more money on the plan,” he says. “There are many strategies to integrate ESG [environmental, social and governance] investments into plans and they all can be done while meeting fiduciary duties.”

Getting Personal

Fifteen percent of employees surveyed by Natixis said getting access to professional investment advice in their plan would incentivize them to save more. Nearly two-thirds (64%) of employees who participate in a company-sponsored DC plan said they want more education from their employer about their plan.

More personalization helps create positive participant engagement and action in plans, says Ben Lewis, senior managing director overseeing institutional sales, consultant relations and health care at TIAA.

This can be done with offering one-on-one advice and personalized projections on statements. “They’re interested in what they should be on track for and how they compare to peers,” he says.

“Participants know they are saving for retirement but don’t know what they should be on track to save,” Lewis adds. “Plan sponsors should do what they can to help participants know that and provide a path to do so—the steps to take to achieve the desired outcome, which is lifetime income. This builds happiness with the plan, success for participants and trust in plan sponsors.”

But personalization also is about “digging in and evaluating how different employee segments are doing—by age, gender or behaviors such as not optimizing contributions,” Lewis says. “We often help participants who are not optimizing the employer match by showing them how that can help with lifetime income and how it affects their paycheck today.”

He says it’s important to use personalized information for different employee segments. It’s also important to make information available through different channels. “We’ve seen a 150% increase in mobile use during the pandemic,” Lewis says.

Touting Processes

Investment committees spend a tremendous amount of time selecting and monitoring DC plan investment menus, Farrington notes. “They take this responsibility seriously. Maybe it’s something plan sponsors could communicate more: the rigor that goes into evaluating and making sure costs are low,” he says. Farrington adds that plan sponsors should communicate to employees the benefit of participating in the plan versus buying investments on their own—the economies of scale and the institutional pricing, for example. “I think that would be greatly appreciated by plan participants and is probably undervalued by them now,” he says.

Farrington adds that it is also important to remind participants that when they see investment returns on their statements, they are seeing performance that is net of fees. “It’s good to know what you are paying for investments, but you should also understand that some that are more expensive may be performing well enough to earn that fee and then some,” he says.

“We haven’t seen plan sponsors offering information to participants about the processes they use” for investment selection and plan design decisions, Lewis says. “We believe making information available for people who want it is important, but plan sponsors should balance sharing information and not overwhelming participants. Getting participants to engage on information is a challenge.”

He says that’s why plan defaults are so important and points out that newly introduced legislation that the industry is calling the “SECURE Act 2.0” would make automatic features mandatory for new plans.

“One thing we really worked with our plan sponsors on is encouraging employees to engage with us for advice, whether by phone, the web or face-to-face,” Lewis says. “They should connect with us to ask questions.”

He says the majority of participants are not going to seek information to understand things such as fees, but plan sponsors should make sure they are highlighting the different ways plan participants can find information and get questions answered.

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