ING Launches Global Life Concierge Program

The program will help agents, employers and policy-holders navigate the details of the ING Indexed Universal Life-Global Plus, as well as Self-Owned Life and Retirement (S.O.L.A.R.) insurance arrangements. 

With S.O.L.A.R. insurance arrangements, an employer can pay for all or some of the annual premiums, which may be tax-deductible for the business. In addition, these arrangements may provide employees with tax-deferred wealth accumulation and supplemental retirement income and death benefits.

To enhance the experience for ING IUL-Global Plus and S.O.L.A.R. insurance arrangement customers, ING’s Global Life Concierge Program was designed to support agents and their clients with ING IUL-Global Plus policy questions, specifically those involving retirement income distributions and tax considerations.

“The goal of our new Global Life Concierge Program is to deliver a ‘white glove’ experience by guiding customers through the more nuanced aspects of ING IUL-Global Plus,” said Daniel Mulheran, president of retail life distribution, ING U.S. Insurance. 

The Global Life Concierge Program offers access to a trained service team that can help agents and their clients plan for retirement income distributions while considering relevant tax consequences. The team, which does not provide financial advice, will provide customized distribution calculations, addressing questions on premiums, loans, illustrations and how to maximize distribution income. Support also involves annual policy reviews, illustrations and assistance in establishing and monitoring the distribution process. 

The ING Global Life Concierge Program is available to customers of ING’s Indexed Universal Life-Global Plus (ING IUL-Global Plus) issued by Security Life of Denver Insurance Company.