Issues Regarding the Selection of Service Providers

November 5, 2012 (PLANSPONSOR.com) – Retirement plan service providers should look at plan sponsors both as employers and business owners.

Virginia Krieger Sutton of VKS Consulting told attendees of the American Society of Pension Professionals & Actuaries’ (ASPPA’s) Annual Conference that not only are plan sponsors employers looking for good benefits for employees, but they are also business owners seeking tax benefits, cost savings and internal success. Service providers should meet both these needs. 

According to Sutton, employers evaluate their retirement plans as comprehensive programs; they should be aligned with company goals, recordkeeping and compliance should not be too costly or complex, and they should provide helpful communications and the best retirement savings vehicles for employees  

Never miss a story — sign up for PLANSPONSOR newsletters to keep up on the latest retirement plan benefits news.

One service that is important to sponsors is a website that allows them to find plan metrics easily, run queries and make some changes, such as enrollments and beneficiary designations, online, Sutton contended. Service providers should leverage technology to improve processes for plan sponsors. Enhanced features could include loan modeling and transaction-based downloading to money management software.  

However, technology can also be very important for plan sponsors’ desire to offer a strong benefit to employees. Can the service provider engage employees online? Do calculators or models include retirement health care needs? Sutton said plan sponsors may look to provider offerings as the total financial fitness “hub” for employees.

Fees can depend on many things: number of participants, amount of assets, services provided and technology used. Service providers can show plan sponsors how they can save the sponsor's money. As an example, Sutton noted that proprietary recordkeeping systems are typically expensive, but a partnership with a software provider may be less expensive for plan sponsors. She added that providers can promote their partnerships as a way to stand out to plan sponsors.  

The most appropriate pricing depends on the plan and can change over time. Sutton suggested that asset-based pricing may be best for smaller plans at first, if minimum fees are cost prohibitive, but these plans can shift to a different fee structure as assets grow.  

Sutton shared some services plan sponsors will compare and rate relative to their priorities: 

  • Type of program – full-service/bundled or TPA/recordkeeper partnership; 
  • Size of service provider – number of plans, average plan, number of plans handled by service team, single or team point of contact; 
  • Range of investments and ability to access accounts; 
  • Technology – Web and phone access, for both employee and employer; 
  • Education program – depth of materials and availability in other languages; and 
  • Compliance – not just service, but willingness and ability to educate employer. 

 

Sponsors may also want to know:  

  • How quickly will the recordkeeping invest/allocate employee deferrals? 
  • Is an institutional trustee mandatory? 
  • Are there incidental charges for frequency of payroll transmittals, mail, hardship, loan or QDRO transactions? 
  • Who is responsible to solve problems? 
  • What happens if the plan must terminate? 

Pension Funding Falls Back in October

November 5, 2012 (PLANSPONSOR.com) – U.S. corporate pension plan funding decreased in October, erasing September gains.

Negative equity returns combined with relatively flat discount rates decreased funded status, according to Mercer. Substantial deficits persist, which will put pressure on plan sponsors’ financials at year end and in 2013.

Funding gains in September were erased, with the aggregate deficit in pension plans sponsored by S&P 1500 companies increasing by $26 billion during October, to $619 billion. This deficit corresponds to an aggregate funded ratio of 72% as of October 31. This is slightly above the record-low funded ratio of 70% seen at July 31, at which point the aggregate deficit was $689 billion.

Get more!  Sign up for PLANSPONSOR newsletters.

The combination of equity markets dropping approximately 2% during October and discount rates falling about six basis points during the month increased the funding deficit. Mercer projects a significant increase in year-end balance sheet adjustments and P&L expense for many plans for 2013 and beyond.

“It is now likely that many plan sponsors will be facing significant pension deficits at the end of this calendar year,” said Richard McEvoy, leader of Mercer’s Financial Strategy Group. “This will mean higher year-end balance sheet deficits and P&L expense for 2013.”

McEvoy added: “Other than the funded status movement, the big development in October was Verizon’s landmark $7.5B annuity purchase. This is further evidence that plan sponsors are seriously beginning to address pension risk, and we expect this trend to accelerate in 2013.”

«