No Clear Benefits Direction Given by President

For some in the employee benefits industry, what President Obama didn’t say in his State of the Union address was the concern.

While President Barack Obama recognized the changed retirement landscape in America with his remark, “The only people who will work for 30 years with health care and retirement are sitting in this chamber,” most of his comments about retirement and health care were general.

There was no announcement of specific initiatives or proposals, such as the myRA program announced in his 2014 address or the tax proposals regarding retirement plans released after his 2015 address. There was also no mention of the controversial rule about conflicted investment advice to be proposed by the Department of Labor.

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Obama did say American workers shouldn’t lose what they’ve worked so hard for, so he called for Congress to strengthen Social Security and Medicare. He also advocated for the portability of benefits, saying portability was one intent of the Affordable Care Act (ACA) and that when people move from job to job, their retirement benefits should go with them.

Some in the industry were concerned about what Obama didn’t discuss. The Alliance to Fight the 40, a broad-based coalition seeking to repeal the 40% excise tax on high-cost employee health benefits now set to go into effect in 2020, issued a statement following the president’s speech, saying “it is a shame he did not join over 300 bipartisan members of the House and Senate in calling for the repeal of the Cadillac tax on expensive health plans.”

NEXT: Industry thoughts

James A. Klein, president of American Benefits Council, a member of the Alliance to Fight the 40, said, "President Obama can still assert pride in his signature legislative achievement without defending every provision. The Affordable Care Act was advocated as building on employer-sponsored health coverage. Unless the Cadillac tax is repealed, it will erode the system that provides coverage to over 175 million Americans.”

Jason Hammersla, senior director of communications at the American Benefits Council, told PLANSPONSOR, “We thought the speech was more remarkable for what he didn't say. Namely, in a speech that was largely about unity and bipartisanship, he did not mention the repeal of the Cadillac Tax. Measures to repeal the tax have substantial support in both chambers of Congress—nearly 300 total cosponsors in the House, and 90 Senators voted for a repeal amendment at the end of last year—and the tax has already been delayed for two years.”

However, the Council sees the president’s call for retirement savings portability as positive. “The strategic plan document that we issued in September 2014 specifically calls for policymakers to ‘support voluntary, simple, portable model plans for retirement income or retiree health coverage,’ " Hammersla says. “The challenge is that there is some disagreement on the best way to provide that portability.”

Hammersla notes that the kinds of measures the president has supported in the past, such as state- or locally-managed retirement plans or the MyRA program, are somewhat detached from the employer-sponsored system, but account-based plans offered by employers lend themselves well to portability. “We believe that retirement plan portability is not incompatible with the employer-sponsored system that has been so strong and successful. The administration can help by giving employers the flexibility to design their retirement programs in such a way as to provide portability and transparency to employees while not creating additional compliance and administrative burdens or adding unnecessary liability exposure that makes it difficult for employers to sponsor plans,” he concludes.

NEXT: More efforts could be made

Joe Ready, head of Wells Fargo Institutional Retirement and Trust, told PLANSPONSOR, “While Retirement did not take center stage in last night’s State of the Union address, the President did clearly acknowledge some of the challenges we face as a country where saving for retirement is concerned, which underscores this issue as one that is not going away anytime soon.”

Ready says Wells Fargo sees the challenges faced by participants who are nearing retirement, as they seek to continue to grow their nest egg in anticipation of a long life in retirement, while also seeking to dampen volatility and minimize their exposure. “We’re talking more and more with plan sponsors that want to help people in this phase of their retirement journey—and there are things that can be done to make it easier for plan sponsors to help near-retirees with these concerns,” he says.

For example, Ready suggests safe harbors around in-plan annuity options could pave the way for more plan sponsors to feel comfortable offering these options to their participants who are looking for a guaranteed stream of income in retirement that is not going to be as vulnerable to market volatility.

Wells Fargo also recognizes the reality of today’s world where people don’t necessarily stay at the same job forever. “We’re also talking more to plan sponsors about options for allowing participants who are no longer with the company to keep their assets in-plan, if they choose not to roll over to an IRA or new employer 401(k),” he says. “This is beginning to make sense to a lot more plan sponsors as an option, and allows participants who change companies to continue to benefit from plans with institutionally-priced investments, and access to tools associated with these types of plans.”

SURVEY SAYS: Retirement Plan Mobile Technology

Retirement plan providers are continuing to expand access to plan data on mobile devices, and some are allowing participants to complete transactions through a mobile device.

We asked NewsDash readers whether their participants have access to plan data or transaction capabilities on mobile devices and what kind of usage they are seeing?

Seventy percent of respondents work in a plan sponsor role, 3.3% are advisers/consultants, and 26.7% are TPAs/recordkeepers/investment managers.

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We asked the plan providers if they offer mobile plan access for participants, and half said they offer both plan information and certain transactions. Slightly more than 21% offer plan information only, and 28.6% do not offer mobile plan access for participants.

We asked plan sponsors if their providers offer mobile plan access for participants, and 56% said their providers offer both plan information and certain transactions, and 20% said their providers offer plan information only. However, 12% said their provider do not offer mobile plan access for participants, and another 12% indicated they do not know.

The survey results indicated there is a lack of tracking for participant usage of mobile capabilities, or at least, if the providers are tracking it, they may not be sharing that information with plan sponsors. Asked if participants are using mobile devices for plan information or transactions, 40% of responding readers don’t know, while one-third said no, and 26.7% indicated participants are using mobile technology.

We also asked if there is one age demographic using mobile devices for plan information or transactions more than others, and two-thirds of responding readers said they don’t know. Slightly more than 23% said no one age demographic is using mobile technology more than others, but 10% indicated younger participants were (3.3% chose ages 18 to 25 and 6.7% chose ages 26 to 35.

Many of the comments made by those who chose to do so also indicated plan sponsors are not getting statistics about mobile technology usage. While a few respondents lamented about the lack of “face time” and potential for increased cybersecurity risk as a result of mobile technology, most said it is a good thing and the wave of the future, even though participant adoption is low currently. Editor’s Choice goes to the reader who pointed out that: “From a personal perspective, I like the idea of having access from my phone for those inevitable moments when I knew I was supposed to do reallocate my account but realized when away from my laptop. Just another resource to take away the ‘I don’t have time’ excuse.”

A big thank you to all who participated in the survey!

Verbatim 

Current functionality for the mobile web is as follows: Participants may enroll (if they have not already) and change contribution rates. They also have view-only access to the following information: · Investment allocation · Daily prices and updated performance · Personal rate of return · Loan status. Unfortunately, we do not have a mechanism to track traffic to the web that specifically comes via a mobile device. We can track who comes to the site and what pages are visited, but cannot discern what device they are using to access the site.                    

In general, our participants have low usage of electronic access to their accounts but it is available.

We were very excited when Fidelity rolled out their app with enhanced features. I hadn't realized until now that we haven't heard of any stats for our plans. I'll definitely be asking. From a personal perspective, I like the idea of having access from my phone for those inevitable moments when I knew I was supposed to do reallocate my account but realized when away from my laptop. Just another resource to take away the "I don't have time" excuse.

We just switched to a plan that offers mobile access, so I don't yet know who is using it.

This has only been an option for about 1 year in our plans.

Been around the block once or twice and been in this game for a long time. Now, as I'm on my way to retirement, I maintain that staring into a screen cannot compare to face-to-face. Not preachin' mind you, just making an observation as my human position will be replaced by an electronic friend.

You can enroll online, look up account info and change contribution rate. However, no reports are available breaking mobile device usage from internet usage. and no reports are available with age breakdown.

It's the wave of the future! Get on the bandwagon, people!

Our recordkeeper is John Hancock. We are glad an app is available for participants even though less than half utilize it. More capability was added to the mobile app at the end of 2015 which is great.

Our current plan provider is lacking in the mobile technology front, but assures us that they are making improvements this year. It would be nice to have a more interactive application than what is currently offered - account review only.

Our provider only recently (within the last 6 months) introduced mobile access (information only). We plan to highlight it later this quarter in an effort to let participants know they know have mobile access if they want it.

Mobile enrollment is also a key new feature in the industry

it's the latest shiny toy in the industry's toy box, the new entry in the arms race that seems determined to try and eliminate the (all?) competition. I suppose adoption is inevitable, but we've not (yet) seen any reason to do so. Just one more vulnerable attack point for identity - and actual financial - theft.

 

NOTE: Responses reflect the opinions of individual readers and not necessarily the stance of Asset International or its affiliates.

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