PSNC 2015: Re-Visioning Retirement

Age Wave Co-Founder Maddy Dychtwald invites retirement plan sponsors to act as guides and leaders for the new retirement landscape. 

“We are in the middle of seeing some major transformations take place in retirement,” said Age Wave Co-Founder Maddy Dychtwald, speaking at the 10th annual PLANSPONSOR National Conference. “Throughout most of history, people didn’t age—they died.” Today, she said, there are two dynamic forces shaping retirement: Longevity and demography.

When the earliest Baby Boomers were born, life expectancy was under 65; now, it is nearly 80 years old. The benchmark for old age, and what that stage means for individuals, is changing. The traditional number, 65, was selected by Otto von Bismarck in the 1880s—when the average life expectancy was just 47 years old. The age at which participants consider themselves “old” can be one of the most powerful differentiators in their retirement readiness reports. For our industry, whether “old” means, 75, 85 or, as one conference attendee suggested, 102, can have a significant impact on the economic outlooks of plan sponsors and their participants.

For more stories like this, sign up for the PLANSPONSOR NEWSDash daily newsletter.

Dychtwald shared the story of Ida, whose 61-year-old daughter is an active runner and a model of mental and physical health after age 50. When she was in her 60s, Ida was inspired by her daughter, and took up running herself. Now a competitive sprinter, the 99-year-old Ida dreams of racing on her 100th birthday.

More and more retirees are staying alive—many of them active and healthy, too—well past age 80. They will need plan sponsors to guide them on their way to retirement, helping them to navigate obstacles and reach a place where they are free to make the most of what Dychtwald calls the “longevity bonus.”

NEXT: “Age should not be an obstacle.”

The 30-year longevity bonus is challenging how people think about their careers. “Work” and “retirement” are no longer mutually exclusive, as many are choosing to pursue vocations in their golden years. Dychtwald gave the example of her friend David, a 50-something dentist who decided to sell his practice and go back to school and get a degree in psychology. His reasoning: “I decided to be a dentist when I was 18 years old, I am not going to live with an 18-year-old’s decision for the rest of my life.”

Americans are working into their 70s and 80s, but their reasoning is markedly different from what pre-retirees expect. Pre-retirees predict that their biggest losses upon leaving the work force will be reliable income (25%) and social connections (22%). Retirees report that the greatest loss to them was social connections (44%), followed by mental stimulation (18%) and reliable income (13%).

Rather than a linear progression for education to work and family to leisure, longer lifespans enable individuals to cycle between stages—enjoying more leisure time during their healthiest years, and staying active long after 65.

When accounting for that “extra” time, Dychtwald reminded attendees to factor families into the equation. Today, it is not uncommon for four, five or even six generations of a family to be alive at the same time. The more different generations are involved with one another, the greater chance members will become interdependent when it comes to family finances. Plan sponsors should encourage their participants to think not only about their own costs and needs as they get older, but also any future financial assistance they may be called upon to provide for aging parents, boomerang children, grandchildren and even siblings.

NEXT: “The retirement clock is being re-set.”

For the first time ever, “The biggest growth in our population is in the oldest segments of our population,” Dychtwald noted. Baby Boomers have always culturally identified as change makers—both socially and in the workplace—and now they are changing retirement.

Facing retirement, less than one-third (29%) intend to quit entirely, and most of these are physical laborers. The majority plan to remain at work part-time (39%), cycle between work and leisure (24%) or even stay at work full-time (8%). Eight in 10 retirees (83%) report that continuing to work helps keep them youthful and engaged, while two-thirds (66%) believe that not working leads to faster mental and physical deterioration. Dychtwald cautioned attendees that these numbers reflect individual beliefs, not facts, but these opinions do point to the changing trends in retirement behavior.

Baby Boomer retirees, plan sponsors among them, are looking to the future as an “opportunity to live your dreams,” Dychtwald says. They plan to remain engaged, rekindle relationships, continue learning and reinvent themselves. One popular course of action is the “encore career,” a profession that may provide monetary compensation, but also gives retirees a sense of purpose and lets them give back some good to their community.

In order to take that chance, 51% of pre-retirees say they need to achieve financial independence. That is where retirement plan sponsors can make a difference. From the Silent Generation to Baby Boomers to Gen Xers to Millennials, retirement planners expect to take on more responsibility for their own financial security. Plan sponsors can encourage participants to save, save well, and see their investments as the means to live their dreams, not merely pass the time and pay the bills after a set retirement date.

Dychtwald encouraged plan sponsors to share the new vision of age 75—when an individual can pursue an active and exciting life—with their participants. After all, many plan sponsors are pre-retirees themselves. As the leaders of this new wave of retirement, sponsors can guide their peers into a more secure and satisfying future. 

Don’t Know Much About … Retirement Plan Fees

About 42 million people are unaware they pay fees on their work place retirement plans, research says.

An estimated $35 billion in fees is being paid by about 42 million people, according to the National Association of Retirement Plan Participants (NARPP)—but they may have no idea they pay anything at all.

The association has released new findings on what retirement plan participants know—and don’t know—about those hidden costs of saving for retirement.

Never miss a story — sign up for PLANSPONSOR newsletters to keep up on the latest retirement plan benefits news.

More than half of working Americans (58%) do not realize they pay fees on their work place retirement savings accounts, NARPP says. Its research estimates the amount of fees generated by this group of investors at around $35 billion a year, or roughly $835 per investor. For those participants who do know they pay fees, only one in four (26%) could accurately answer how those fees are calculated. 

It is imperative for investors to understand the fees they pay and the risks associated with high fees, according to Laurie Rowley, co-founder of NARPP. “Investors are essentially acting as their own pension managers, and the consequences of not knowing fee information can have a profound and irreversible impact on a lifetime of savings,” she says.

A strong link between transparent fee information and the level of trust that participants have in their respective service providers also emerged in the study, delivering a clear message to those providers. “If you want to gain the trust and loyalty of your customers, you have to do a better job at providing clear and transparent information on fees,” Rowley says. “Transparency increases trust, and trust is the key to engagement.”

Next: Satisfaction levels seem unchanged, but scores among providers vary.

Investors’ level of satisfaction with their respective service providers’ education programs remains unchanged, at just 38%. However, there is a wide range of scores on education satisfaction when you look at specific providers, which scored anywhere between a high of 51% and a low of just 17%.

NARPP has identified the top five factors investors care about most when evaluating the effectiveness of their service providers’ education programs.

Investors highly value:

  • Information that is always presented in their best interest;
  • Understanding the basics of investing;
  • Fee information presented in a way that is easy to understand;
  • A high level of trust with their service provider; and
  • Assistance meeting their long-term savings goals.

“If we are going to improve outcomes and engagement with retirement savings, service providers need to radically change the way they are communicating with and educating their participants,” says Warren Cormier, chief behavioral officer at NARPP.

New to the study this year was a question asking investors how useful they would find a standardized fee label on all retirement funds, akin to a nutrition label on foods. The results show an overwhelming majority of investors (81%) would find the label helpful. The question was asked in NARPP’s Plan Sponsor Study, and the results show a similar result, with nearly three out of four sponsors agreeing that the label would be helpful to their employees.

Currently, the top performers in education are:

  1. Charles Schwab
  2. Bank of America/Merrill Lynch
  3. Wells Fargo
  4. Vanguard
  5. Fidelity, Empower (tied)
  6. Prudential
  7. John Hancock
  8. T. Rowe Price, TIAA-CREF (tied)

The study was fielded in April by an online panel and includes the responses of 4,368 active participants. Service providers did not submit client lists. All profiled providers have a statistically valid sample. Those providers with too few interviews were not profiled in the study, but their data is included in the averages.

More information on this study can be found by contacting NARPP at Info@NARPP.org.

«