SURVEY | June 3, 2024 2024 Recordkeeping Survey Recordkeepers are juggling competing priorities of new mandatory and optional plan features alongside demands for their platforms to support retirement income, personalization, financial wellness programs and more. Reported by PLANSPONSOR | Art by Alex Eben Meyer Industry Snapshot Navigation State of the IndustryIndustry Snapshot401(k), All Types403(b), All Types457 – 457(b) / 457(f)NQDC, Excluding 457sProvider RankingsProvidersADPAlerus Retirement and BenefitsAlight SolutionsAmeritasAscensusBank of America CorporationBOK FinancialCapital Group, home of American FundsCorebridge FinancialCorrell Co.EmpowerEPIC Retirement Plan ServicesFidelity InvestmentsGuidelineHuman InterestJohn HancockJuly Business ServicesLincoln Financial GroupMilliman, Inc.MissionSquare Retirement NationwideNWPSOneAmerica FinancialPrincipal Financial GroupSchwab Retirement Plan Services, Inc.Sentinel GroupT. Rowe PriceThe StandardTIAATransamerica Retirement Solutions, LLC (Transamerica)TruStage (formerly Cuna Mutual Group)USI Consulting GroupVanguardVoya FinancialMethodology 2024202320222021202020192018201720162015201420132012201120102009 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 PURCHASE REPRINTWANT MORE INFO?