Retirement Need Mostly Determined Via Online Tools
June
18, 2014 (PLANSPONSOR.com) – More than half (52%) of retirement plan
participants have used online tools to calculate their retirement income need.
This
is according to a survey of 7,545 retirement plan participants conducted by
American United Life Insurance Company, a OneAmerica company. Respondents also
used worksheets (25%), made calculations on their own (24%) or worked with a
financial professional (9%) to estimate their retirement income need. The
survey also found 56% of respondents prefer to receive financial education
information online.
More
than half (55%) of those participants who took the time to calculate their
retirement income need said they were either very confident or confident they
would be able to maintain their current lifestyle in retirement. Among those
who did not take this step, only 23% expressed the same level of confidence.
As
to why they didn’t take the step, 55% said they did not know how. The remainder
said they were nervous to find out how much they will need (23%), don’t know
where to go (20%) or don’t have time (16%).
Once participants
have calculated retirement income needs, it can serve as a powerful motivator
to get a participant “started and keep their retirement planning going,” says
Marsha Whitehead, vice president of marketing for retirement services and
employee benefits at OneAmerica. “As a result of these findings, we’ve placed
online educational tools and resources more prominently on OneAmerica.com and have made other enhancements to the site. Our ‘One Day is Today’ platform
provides calculators, tutorials, checklists and videos to help individuals
prepare for retirement.”
June 17, 2014 (PLANSPONSOR.com) – Just one type of fiduciary liability protection is required by the Employee Retirement Income Security Act (ERISA), but it’s not nearly enough, says Matthew Jackson of Segal Select Insurance.
The
ERISA fidelity bond guards against fraud or dishonesty on the part of the
plan’s fiduciaries, explains Jackson, vice president and consultant of Segal
Select Insurance. Every fiduciary of a plan and every person who handles funds
or other property of a plan must be bonded.
“ERISA
only mandates that a plan maintain fidelity bond coverage,” at a minimum of 10%
of a plan‘s assets for any person or entity that has control over the plan
assets, says Philip J. Koehler, chief executive of ERISA Fiduciary
Administrators LLC. This includes any party that has any control of either assets
going in or distributions going out—both situations contain the potential for
fraud or embezzlement. He adds that bonds can be used by an insurance company
for subrogation rights where the fiduciary is found liable, in some cases, then
sue the insured to reclaim costs.
Koehler
notes that ERISA creates exposure, but doesn’t actually require any insurance
against this exposure for fiduciaries. Scouting all possible insurance options
is a practical matter. “If you’re a fiduciary, you’ll feel a need for fiduciary
liability insurance and any other source of indemnification,” he says, pointing
out that ERISA prohibits a benefit plan from indemnifying the fiduciaries.
ERISA
also prohibits the use of plan assets to cover losses, so plan fiduciaries need
coverage. Most available is fiduciary liability insurance, which provides
defense settlement and judgment coverage for two areas, Jackson tells PLANSPONSOR.
The insurance covers allegations of breaches of fiduciary responsibility and
errors and omissions (E&O) in benefits administration. Examples of E&O
might be errors in determining eligibility or benefit levels, calculation of
benefits, or the various administrative functions that every plan deals with on
a day-to-day basis, he explains.
Plan sponsors must
first identify who are the plan’s fiduciaries. “This begins with the false
notion that when the employer establishes the plan and hires a third-party
administrator (TPA) or recordkeeper or trustee, somehow these people are the
fiduciaries,” Koehler tells PLANSPONSOR. “Nothing could be more incorrect. Most
of these providers go to great lengths to ensure that they are not fiduciaries,
and they demand that the corporation indemnify them.
It
is something of a paradox, but Koehler says these providers can often be quite
firm that they have no fiduciary status or responsibility to a plan, yet at the
same time do little to disabuse employers of this notion.
For
many fiduciaries, an important aspect of the coverage is that it protects the
personal assets of the trustees. “They can be held personally liable,” Jackson
points out. “The policy provides defense costs and falls under the broader
scope of indemnity.” Policies do have a waiver recourse premium, which protects
personal assets and which is usually paid out of non-plan assets. Jackson says
many fiduciaries pay for this premium using personal assets. It is usually
around $25 per trustee, but is generally paid as a lump sum per plan.
Coverage
for What?
The
most common claim Jackson sees is a benefits due claim. Whether from a
retirement plan or health plan, a participant or group of participants says
they didn’t receive the proper benefit, or it was denied, or wasn’t calculated
properly, he explains. Eventually the claim can become a lawsuit, and at issue
is the difference in benefit amount. The value of a fiduciary liability policy
is that it will protect the defendants while they are fighting the dispute; it
is not designed to pay the benefit.
Other
claims come from regulator action. “We’ve seen a more aggressive regulatory
landscape,” Jackson says. The Department of Labor (DOL) looks at expenses,
policies and procedures in an investigation. What was the due diligence that
trustees put in? Disputes over fees, vendor selection and all aspects of the
plan can become the subject of an investigation.
Jackson
points out that it is not necessarily the end result but the process that is
important. As in 2008, nearly every fund can lose money, so fiduciaries and
plan sponsors must be sure that due diligence was carried out, and that they received
expert advice and consistently monitored fees and vendors. “That’s the best way
the trustees can protect themselves,” Jackson advises. “Have good policies in
place and follow procedures.”
Coverage to consider
other than for ERISA claims are employment practices liability insurance to
cover wrongful acts that arise from wrongful termination, discrimination and
sexual harassment. A growing field, adds Jackson, is cyber liability for data
protection on the retail side.
Know
What You’re Getting
Insurance
companies pick and choose the areas for which they feel comfortable offering
coverage, Jackson says. A good broker can walk the plan sponsor through what a
policy does and does not cover. Scope of coverage is key, he cautions, because
the policy won’t cover everything.
The
cost of the premium is also important, because it comes out of plan assets. “It
is completely valid to be aware of and sensitive to cost,” Jackson says. “But
the cheapest plan might not have good coverage. For large asset bases, you are
not going to have 100% coverage. You need a level of risk tolerance you’re
comfortable with. Individual carriers can offer from $1 million to $25 million
in coverage.” Asset size might warrant towers of coverage, he says. Policies
can be “stacked” on top of each other.
One
aspect of fiduciary liability policies—recourse—goes against standard insurance
concepts, Jackson says. Built into ERISA is the ability to use plan assets to
purchase a policy if the insurance carrier retains recourse against the
fiduciary. In other words, the insurance company agrees to cover the
fiduciary, but has the right to sue the fiduciary to recover the costs.
Koehler
points out that one of the first out-of-pocket costs, in a worst-case scenario,
is going to be hiring a lawyer. A good policy should cover advancement of
defense costs, he says. This covers the immediate reimbursement or direct
payment of legal fees for the defense. He calls this clause a must-have, and
warns plan fiduciaries to be on the lookout for crafty exclusions.
Policies
may also have exclusions for willfulness or gross negligence. Koehler calls these
exclusions unacceptable, but admits that battling with an insurance company to
remove such clauses is only occasionally successful. “If you are adjucated
liable, and your liability stems from something you willfully did, the
insurance company won’t cover it.”
What are the
definitions for gross negligence or willfulness? Koehler cautions that the
insurer sometimes does not define these terms, or uses a vague definition. The
best way to handle this for the fiduciary’s interests is to restrict
definitions to be as narrow as possible, and objectively based on a court’s
findings
Clawback
clauses are another risk, Koehler says. You want to make sure the insurer is
not going to claw back any defense costs if the fiduciary is adjudicated liable.
Another
area to be wary of are settlements. “What if, instead of going to trial, the
case is settled, never adjudicated?” Koehler says. It happens frequently and plan
sponsors want to make sure the policy covers this situation. “The fiduciary
liability insurance carrier needs to be notified in advance and will look at
the terms of the settlement agreement,” he says. They have to review the terms
and be a part of the process, and if the fiduciary fails to notify them—usually
with 30 days or 60 days advance notice—they can use it for the basis of an
exclusion.
Interior
limits in the policy deserve scrutiny, Koehler says. With per-transaction
limits, the insurer will not pay more than $5 million (as an example) per
violation or per breach. The figure and limit should be related to a percentage
of the plan’s assets.
“Most
of the time no one ever thinks anything will ever happen, and when it does, the
situation can be enormously difficult and troubling... and big,” Koehler says.
The policies are
almost custom-built for qualified retirement plans, Jackson says. “We’ve found
that fiduciary policies are really designed around ERISA, and they do work.
Every fiduciary needs to consider this insurance,” he concludes.