Voya Financial Developing Dual Investment Defaults

Seeking to win market share to its managed accounts, Voya is pursuing dual QDIAs. 

Voya Financial is working to launch dual qualified default investment alternative options, enticing plan sponsors by offering greater personalization of participants’ retirement investments to win market share from rivals and attract defined contribution plan assets to its managed account products.   

The dual default development is a QDIA enhancement currently “in the pipeline” to attract retirement plan sponsors and retirement plan advisers, according to a Voya spokesperson.

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Voya expects the dual default QDIA product will attract retirement assets by virtue of its potential to provide plan participants with tailored retirement investments and greater sophistication for asset allocation inside a managed account. The New York City-based recordkeeper and asset manager did not reveal timing of the launch, fees or any additional details.

“As part of our ongoing efforts to build on our advice and guidance solutions at Voya, we are currently working on functionality to support multiple scenarios around ‘Dual QDIA’ offerings, specifically with our fiduciary managed account solution,” Jason White, Voya’s director of advisory services, said by email. “This includes capabilities to support combinations such as [target-date funds] or custom TDFs as the first QDIA, while helping plan sponsors with setting up a transition age for their employees. Once those participants reach their transition age, they would then be moved into the second QDIA of the fiduciary managed account program.”

Qualified default investment alternatives provide plan sponsors with a safe harbor for investing retirement plan participants’ contributions in the absence of participant direction. QDIAs were authorized by the Pension Protection Act of 2006, and final regulations were issued by the Department of Labor in 2007.

“A dual QDIA solution, …, can be particularly beneficial as a lower-cost option for younger investors who might have less complex retirement goals, such as a TDF or Custom TDF,” White said via email. “The solution also provides a more robust offering to participants as they get closer to retirement, given their potential retirement goals and more complex investment needs.”

Voya is readying dual defaults to compete for managed account assets, adds Douglas Neville, a St. Louis-based ERISA attorney, officer and practice group leader at Greensfelder, Hemker & Gale PC. 

“As the 401(k) market has become more sophisticated, and there’s more scrutiny of fees and investment responsibilities [and] fiduciary responsibilities the providers are going to be more sophisticated in terms of their offerings, and this is probably just the next evolution of that,” he said. “It probably offers somewhat of a competitive advantage as well: There’s a lot of competition in the market, so new and cutting-edge products like this will give plan sponsors more options and more reasons to potentially move to a company like Voya.”

Voya would join Empower, Principal Asset Management, Fidelity Investments and others when it launches a dual or hybrid default option.  

“They’re [Voya] catching up with a trend, [as] quite a few other recordkeepers already do this, such as [Charles] Schwab [Retirement Plan Services], Fidelity [Investments], T Rowe Price, etc.,” says Rob Massa, managing director and Houston operations retirement practice leader at Qualified Plan Advisors. “Prior to now, [plan sponsors] basically can pick a target-date as a QDIA or you can pick a managed account as a your QDIA. What a lot of people are starting to do is do what we like to refer to as a hybrid QDIA.”

Hybrid or dual defaults begin the same but then diverge, transitioning to specific allocations for an individual’s investment needs or circumstances when transformed to a managed account.

“What [plan sponsors] do is use a target-date [fund as the default] for the younger groups, so people who joined the plan at age 20 to say about age 45 or age 50, and then at age 45 or age 50, depending on the demographics, instead of continuing on the target-date glide path, you default them to a managed account program when they reach that age,” Massa says. “The reason we are starting to see more of this is what we find is people who are in the younger ages don’t have a lot of differences in their asset allocation needs.”

Participants could opt-in, opt-out or cancel the managed account program at any time, a Voya spokesperson says.

DOL Lawsuit Alleges Participant Assets Locked by Fiduciaries

The department is seeking access to retirement assets owned by employees of a closed time-share-properties business in Houston.

Retirement plan participants have saved total assets of $199,296.10 held in four accounts of the Summit Opportunities LLC 401(k) P/S plan, but they cannot access any of it, the Department of Labor alleged in a lawsuit filed in Texas federal court on Tuesday.

The DOL sued shuttered time-share-properties business Summit Opportunities LLC; president, director and owner Fanny Lourdes Treviño, who was also the named plan trustee; and the Summit Opportunities LLC 401(K) P/S Plan, alleging plan fiduciaries abandoned the profit-sharing plan, locking out participants from accessing their assets.

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The plan sponsor has ceased operations, and neither Treviño nor anyone on the plan sponsor’s behalf has been willing to terminate the plan and authorize account rollovers or distributions for the remaining plan participants, according to the complaint.

“Participant account rollovers and distribution requests cannot be processed and the Plan cannot be terminated without direction from a fiduciary,” the complaint states. “Defendant Trevino has ignored requests from the Plan’s service provider seeking direction and authorization and has not authorized anyone to act in her place.”

The complaint in Julie A. Su v. Fanny Lourdes Trevino and Summit Opportunities LLC 401(K) P/S Plan filed in U.S. District Court for the Southern District of Texas, Houston Division.

Efforts by the Dallas regional office of the Employee Benefits Security Administration to reach Treviño to have her terminate the plan and arrange for the participants to obtain distributions or rollovers of their respective account balances have proved unsuccessful, according to the DOL. Treviño is also a participant account holder, according to the complaint.

The complaint asks the court to appoint a new independent fiduciary for the 401(k) plan and enforce provisions of the Employee Retirement Income Security Act.

EBSA solicited bids from prospective independent fiduciaries and recommended JM Pension Advisory Inc. be appointed to serve as an independent fiduciary to terminate the plan and distribute its assets to the plan’s participants.

This is the fifth separate enforcement lawsuit brought against retirement profit-sharing plans in 2023 by the DOL. Three of the previous lawsuits made substantially similar allegations that the plan sponsor abandoned responsibility for the plan by preventing access to employees’ retirement savings.

The Summit Opportunities plan was established on January 1, 2005, and administered at all times in Houston, according to the complaint.

The DOL did not return a request for comment. Neither Treviño nor representatives of the Summit Opportunities LLC 401(K) P/S Plan could be reached for comment.

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