SURVEY SAYS: Financial Know-How Education

PLANSPONSOR NewsDash readers share what financial topics they need more education about.

Last week, I asked NewsDash readers, “What financial topics does your company educate employees about, and which of those do you need more education about?”

More than two-thirds (67.9%) of responding readers work in a plan sponsor role, while 21.4% are TPAs/recordkeepers/investment managers, 7.1% are advisers/consultants and 3.6% are attorneys.

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Investment basics (67.9%), budgeting (57.1%) and simple strategies for investing properly (42.9%) topped the list for financial topics responding readers’ firms educate employees about.

Here is how other topics ranked:

  • Paying off credit card debt more quickly (39.3%);
  • Wills and estate planning (39.3%);
  • Saving for and paying for children’s education (32.1%);
  • Strategies for creating income in retirement (28.6%);
  • Student loan repayment strategies (14.3%);
  • Paying for caregiving responsibilities (7.1%); and
  • Tax strategies (7.1%).

“None of the above” was selected by 10.7% of respondents, while 7.1% selected “All of the above.”

As for financial topics responding readers need more education about, wills and estate planning (42.9%), strategies for creating income in retirement (32.1%), tax strategies (25%) and paying for caregiving responsibilities (25%) topped the list.

Other financial topics ranked as follows:

  • Student loan repayment strategies (17.9%);
  • Paying off credit card debt more quickly (14.3%);
  • Budgeting (10.7%);
  • Saving for and paying for children’s education (10.7%);
  • Investment basics (10.7%); and
  • Simple strategies for investing properly (10.7%).
“None of the above” was selected by 14.3% of respondents, while 3.6% chose “All of the above.”

Among those who left comments about financial know-how education, several stressed that financial education should be done in school. A couple noted that it is hard to focus people on the long term or get them to change their habits. One argued that employees are expecting employers to do too much, and one pointed out that with competing financial priorities and many employees living paycheck to paycheck, financial discipline can be difficult. Editor’s Choice goes to the reader who said, “We try to teach our employees about simple day-to-day spending habits. Most of our employees are young, single males. Reducing that beer budget is tough!”

A big thank you to all who participated in the survey!

Verbatim

I hate financial topics—they are dry and totally uninteresting. But, like lawyers, they are a necessary evil (I can say that because I am a lawyer). So, I have to force myself to listen to the information and stay awake during the process.

It is hard to teach people the discipline to look long-term.

I need more education on Medicare and supplemental insurance in retirement as well as how to optimize Social Security benefits when both spouses have accrued benefits.

By the time people hit the workforce, it’s almost too late for financial basics. We need to rethink algebra and geometry (when’s the last time you did a geometric proof IRL?) and replace them with topics like calculating interest, understanding credit, banking basics, etc. OK…maybe some geometry is helpful (sometimes you need to be able calculate the area of a space to buy paint or fertilizer)!

We try to teach our employees about simple day-to-day spending habits. Most of our employees are young, single males. Reducing that beer budget is tough!

As far as our participants go, interest in financial education is mixed. Those who need it most should have had it in high school or post-secondary. We can’t force them to engage. The other issue is that wages only go so far, and many employees live paycheck to paycheck. The stress and anxiety this causes, when trying to turn things around and become financially disciplined, living within a budget, can be enormous. Change is difficult.

Financial know-how and education—there is never enough. I just wish time was spent educating people on how to do their job.

I used to volunteer at a local school teaching basic budgeting, taxes, benefits and how to save. Unfortunately, the schools don’t have time to teach those classes now, and it shows.

The cry for financial education is another indication that employees expect employers to do too much. Financial information is available all over the place, but few choose to seek it on their own. All you need to know is: spend less than you make; build an emergency fund; resist debt; and save for retirement. This is not rocket science.

Other than general 401(k) onsite meetings and webinar, we rely on our employees visiting vendors’ sites. More should be done but “we don’t have the resources.” In other words, priorities of Benefits staff are elsewhere.

As a church we provide this education not only to our staff but to our congregation. Reducing financial stress can improve the physical and mental health of our staff and congregation as well as the health of their marriages.

I am fortunate to work for an investment advisory firm, where any information or tools we need regarding our personal finances are at our fingertips. In turn, we pass on our knowledge to our plan sponsor clients and their participants—helping one person at a time become more financial savvy makes a difference!

NOTE: Responses reflect the opinions of individual readers and not necessarily the stance of Institutional Shareholder Services (ISS) or its affiliates.

Plan Sponsors Should Address Financial Squeeze Put on Gen X

Struggling with debt and budgeting, Gen Xers are in their prime earning years, they are getting close to retirement and they are taking care of both their children and their parents.

Forty-two percent of Gen Xers are more focused on paying off debt than saving for retirement, according to research by Schwab Retirement Plan Services. The nationwide survey of 1,000 401(k) plan participants, including 368 Gen Xers, 315 Millennials and 317 Baby Boomers, found that 70% of Gen Xers feel that they are on top of their 401(k) investments but still experience financial stress while trying to meet their long-term goals.

Asked what is preventing them from saving more for retirement, Gen Xers say unexpected expenses like home repairs (38%), credit card debt (31%), monthly bills (29%), paying for their child’s education (22%) and paying off their student loans (11%).

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As to what is causing the most financial stress for Gen Xers, they say it is saving for retirement (40%), credit card debt (27%) and keeping up with monthly expenses (23%).

“Plan sponsors and advisers are primarily focused on Millennials and Boomers, and rightly so, but I am not sure they call out to Generation X to offer them the help and guidance they need,” Catherine Golladay, president of Schwab Retirement Plan Services, tells PLANSPONSOR. “Gen X is feeling pressure on all sides. While they are in their prime earning years, they are getting close to retirement, and they are taking care of both their children and their parents.”

The first thing retirement plan providers can do to help alleviate Generation X’s financial stress is to make sponsors and advisers aware that this generation needs their help, Golladay says. “Specifically, they are struggling with debt and budgeting and want a holistic view of their finances. Many plan sponsors and advisers are in a position to help Gen Xers with these goals through financial wellness programs that cover paying down debt, budgeting, establishing emergency savings and how to invest their 401(k).” It is also important to offer them advice through managed accounts, Golladay says.

Chad Parks, founder and CEO of Ubiquity Retirement + Savings, and himself a Gen Xer who is also feeling competing financial priorities, says the first place advisers and sponsors can start is by offering Gen Xers account aggregation, so that they can see where their money is going. From there, they can establish a budget. “I would challenge Gen Xers that for the sake of their future, they make retirement savings the first line item in their budget, even if it is only $300 or $500 a month.”

Mark Anthony Grimaldi, Co-Founder of Grimaldi Portfolio Solutions and author of the book, RetireSMART, says that in spite of their competing priorities, Gen Xers should put themselves first, and then their parents and then their children. “There’s an unspoken belief among many retirement planners that Generation X consists of ‘those younger people,’” Grimaldi says. “They’re actually in their 40’s and 50’s, so some are just 10 years away from retirement. They have mortgages, second homes, kids going to college and elderly parents. They’re even thinking about long-term care policies. So, don’t underestimate their competing needs.”

According to Schwab’s research, 58% of Gen Xers say that their 401(k) is their largest or only source of retirement savings. This is true for 68% of Millennials and 48% of Boomers. While Gen Xers saved slightly more in their 401(k)s last year than the other two generations surveyed ($9,499 on average), this is only about half of the 2018 IRS contribution limit of $18,500 for those younger than 50. Boomers saved an average of $9,433 and Millennials, $7,257.

On average, Gen Xers think they will need $1.81 million for a comfortable retirement, while Millennials say the figure is $1.78 million and Boomers, $1.51 million.

Thirty-one percent of Gen Xers have taken out a loan from their 401(k), and of this group, 61% have done so more than once—higher than the other two generations. Forty-one percent do not know which investments in their 401(k) plan to select to have enough for retirement, and only 28% say they are very confident in making 401(k) investment decisions on their own.

They say they want help with calculating how much they need to save for retirement (41%),  determining at what age they will be able to afford to retire (38%) and how to invest their 401(k) assets (37%).

It is critical that financial wellness programs aimed at Gen Xers address the debt they are carrying, Golladay says. And since so many of them have taken out one or more loans from their 401(k), advisers and sponsors need to educate them about the negative ramifications of doing so, and help them create emergency savings.

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