SURVEY SAYS: ‘Missing’ Keyboard Letters

Obviously, I type a lot, given my job. And, I’ve noticed that some letters are either entirely or partially rubbed off—leading me to think these are the letters I most use.

On my keyboard, the letters E, S, and N are completely rubbed off, and the letters R, D, C, and M are partially rubbed off.

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Last week, I thought it would be interesting to see what letters are most likely to be rubbed off on PC or laptop keyboards of NewsDash readers. The vast majority of responding readers (85.5%) indicated they do have letters on their keyboard that are either partially or entirely rubbed off.

Among those partially rubbed off, S was by far the most common (49.1%), this was followed by L and M at 35.8% each, E at 34%, D at 28.3% and A at 22.6%. Among the least likely letters to be partially rubbed off were O (15.1%), F (9.4%), K, R, T and V (7.5% each), I (3.8%) and H, J and X (1.9% each).

Among letters completely rubbed off, N was most likely, at 56.2%. This was followed by A (37.5%) and E (34.4%). Less likely to be entirely rubbed off were S (18.7%), C (15.6%), D, M and T (12.5% each), L, R and V (9.4%), I (6.2%) and F, H, K, O and Z (3.1% each).

Some of the verbatim comments readers chose to leave were funny. I had a fun time reading the comments. Several suggested that it’s not the amount of use, but other things that make letters rub off on a keyboard. Several readers listed other keys that have faded, such as the “Backspace” or “Enter” key, among others, and a couple of readers noted they have a worn out section on their space key. Editor’s Choice goes to the clever reader who wrote: “With M and N sitting right next door to each other, I get comfused if I’n looking at ny keyboard for which is which!”

Thanks to all who participated in the survey!

Verbatim

Another notable thing is my space bar. All the keys have a slight texture to them. The space bar has become quite smooth where my thumb lands.

Since my keyboard is only a month old, none are rubbed off yet. I can’t say the same for my prior keyboard.

I have no idea why only M and N are rubbed partially off but all other letters look to be in perfect shape. M isn’t even in our company name…

It’s not so much the letters it’s about the great big divot on my spacebar. Apparently I write a lot of blank spaces!

S, A, N, and E are all on their way out…and along with them, my sanity!

I wonder if it’s the pressure I use on those keys more than the frequency with which I use them? It would seem if it were frequency, E would have been gone long ago!

Except for the “E”, it appears the most faded letters are all on the home row

My keyboard was replaced 6 months ago because the IT guy insisted that having have the markings rubbed off made it impossible for him to help me! Today the new keyboard is only missing 1 full letter marking and have some on their way out.

Interesting question. I’ve also noticed that the shiny keys are the ones that I use the most.

no secret here. it’s the one point letters from scrabble that are the most used.

With M and N sitting right next door to each other, I get comfused if I’n looking at ny keyboard for which is which!

Have no idea why, but glad I learned typing in high school and don’t need to look at the keys!

My keyboards never last long enough for any of the keys to rub off!

No letters are completely gone. The two other keys that seem to have a lot of evidence of use on them are my space bar and the backspace keys. That space bar is very large but I must hit it in about the same place all the time.

My space bar, shift key and enter key are definitely worn bare; no more texture on the keys!

Never thought I used those keys (c, n, m) that much. I would have guessed “e” and “t” would have been partially rubbed off. Maybe they are just stuck on better!

I worked for a Company that processed thousands of Claims and Customer Service requests daily. Many of the employees recording these interactions via computer keyboard would lotion their hands. After a relatively short period of time, their keyboard letters would be completely erased. Apparently the lotion they were using broke down the keyboard lettering. This was ten to fifteen years ago.

I recently got a new keyboard, so I’m a poor sample, however it already contains enough crumbs for an emergency lunch.

Does the Backspace key count? I use if often when I tone down some of my emails!

My keyboard is only about 18 months old. Since no other letters are partially rubbed off, I’m wondering if a portion of the “C” was always missing and I never noticed it.

Luckily none of my letters have rubbed off yet, but the outer keys are the ones that take the most beating…the shift, space, enter and backspace keys are pretty worn down…all movement keys – no typing, all movement! 🙂

I have an older second computer that is used at work to access certain websites and I’ve worn off the same letters!

My comma has also rubbed off completely. Sad that I had to hit the keys to determine what letters were gone.

I use an ergo keyboard and even though E and S are partially rubbed off, N and H – which have a larger top space on my keyboard – show significant signs of “wear.”

It appears that I type more forcefully with my left hand or just write the word “fads” frequently.

Must do a lot of “copy”, “paste”!

I have no clue on why these letters are rubbed off. I would have thought “t” for “the” or “r” for research and/or respondent.

Is this a thing?

Strange that H was the first to go. Interestingly, it’s right in the middle of the keyboard, along with T and N, which are also gone. Location, location, location?

Surprisingly none of the letters are even close to be rubbed off but did you know there are several words you use your left hand for more than your right? 🙂

Naturally it is the vowels and for some reason the L.

When letters are rubbed off completely, time for a new keyboard!

It’s always a joy when I start typing and THINK I’m on the right letters!

thankfully I’m not a “hunt and peck” typer….I would be lost…..

I was surprised to see the backspace and delete keys still looked good as I use them both – a lot

I thought it was just me! I’ve replaced my keyboard every few years because of this — thanks for making me feel “normal”!

Apparently I change PCs (and PC keyboards) more often than you… but, if I were to keep one longer, I would not be surprised to find some characters faded – though not the ones you mentioned. For me, it would be the ;-} combination…

Retirement Industry People Moves

Voya hires VP focused on 403(b), 457 and 401(a) plans; Ascensus acquires TPA firm; Fidelity adds senior executive to Health and Welfare Practice; and more.

Voya Hires VP Focused on 403(b), 457 and 401(a) Plans

Voya Retirement has hired Denise Fortune as a vice president of Institutional Clients for the company’s Tax Exempt Markets business

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Based in Maryland, Fortune will be responsible for generating new 403(b), 457 and 401(a) business as well as building key distribution relationships in Maryland, Delaware, Washington D.C., Virginia and North Carolina.

Most recently, Fortune served as a relationship manager with Empower. She comes to Voya with more than 20 years of sales and service experience in the retirement plan space with several well-known recordkeepers.

Fortune graduated from the University of Maryland College Park with a bachelor’s degree in Business Management.

OneAmerica Selects Past Board Member as Retirement Services President

OneAmerica appointed Sandy McCarthy as president of Retirement Services. A new addition to the OneAmerica team, McCarthy brings more than 30 years of industry experience, including key leadership roles at Mercer, ING (now Voya) and CitiStreet. 

Before joining Mercer, McCarthy was a 14-year contributor at ING, now Voya, and its legacy companies, serving as president, Institutional Plan Services. Prior to the acquisition of CitiStreet by ING in 2008, she served as president and board member of CitiStreet, LLC, representing $265 billion assets under administration, over 11 million participants and a workforce of about 3,600. Her past leadership positions also include service with Fidelity Investments, Bank of America and State Street. 

McCarthy graduated with honors from Tufts University, earning both her undergraduate in sociology/education and Master of Arts degree in education, then completing an MBA from the Fuqua School of Business at Duke University. She served on the board of directors of the American Benefits Council, Employee Benefits Research Institute (EBRI), Spark Institute and Boys and Girls Club of Middlesex County Massachusetts. She was also a founding member of the Superannuation Industry Leadership Group in Australia. She currently serves on the board of trustees for the Children’s Center for Communication Beverly School for the Deaf as well as a mentor for the Entrepreneurship for All (EforAll) program. 

 

Franklin Templeton Adds SVP for Multi-Asset Solutions

Franklin Templeton Investments announced the appointment of May Tong as a senior vice president, portfolio manager for Franklin Templeton Multi-Asset Solutions (FTMAS). Tong is based in New York and reports to Tom Nelson, senior vice president, director of Portfolio Management for FTMAS.

“May’s retirement and solutions experience make her a valuable addition to our FTMAS investment team, and her quantitative and qualitative research background are a complementary fit with our core FTMAS processes and capabilities,” says Nelson. “We are excited to have May on board and look forward to leveraging her ideas and expertise. We anticipate adding her as a portfolio manager to certain US products over the coming months.”

Prior to joining FTMAS, Tong was a portfolio manager and head of portfolio implementation and management at Voya Investment Management. In that role, she was responsible for multi-asset strategies and solutions including asset allocation, target date/risk, 529 plans and multi-manager and retirement income portfolios.

Layton Road Adds Managing Director for San Francisco Office

The Layton Road Group has added industry veteran Daniel Cohen, as managing director of the firm’s newly established San Francisco office. Layton Road’s expansion to California will help the firm further meet the needs of the West Coast’s alternative investment managers and institutional investors.  In addition to the firm’s headquarters in New York City, Layton Road will also have professionals in New Jersey and Dallas, Texas.

Cohen will serve the West Coast’s alternative investment manager and institutional investor communities, and additionally, will seek to introduce and expand Layton Road’s outsourced capital introduction solutions to the prime brokerage and custodial services industries.

Cohen joins the Layton Road Group after leading sales teams at Cantor Fitzgerald, J.P. Morgan and Bear Stearns. He has contributed more than two decades in the prime brokerage industry having held senior roles in sales and risk management. 

intellicents Opens Branch offices in Central Iowa  

intellicents has added two new branch offices in Des Moines and Pella, Iowa, led by Devin Reimer.

“We have always been actively involved with both educating and giving advice to our clients’ 401(k) participant base.  Most of this effort has focused on the accumulation phase of retirement planning,” says Brad Arends, CEO of intellicents.  “Our plan sponsor clients now want us to assist their employees with the distribution phase, too. Devin and his Focus 50 team will now be able to provide local retirement income planning and full financial planning services to our participant base in central Iowa.”

Reimer founded Focus 50 in 2011 along with his business partner, Bryan Borchert.  Prior to launching Focus 50, Reimer worked for ING for 20 years in various senior management and sales positions.  Borchert will continue in his current role of providing financial planning and investment solutions to current and prospective clients. Lindsay Stout has also joined the firm and will work out of the Pella branch.

“Starting up and leading an intellicents branch is a great opportunity to provide better service to our existing clients and to expand our business,” expresses Reimer.  “The intellicents philosophy is consistent with the Focus 50 philosophy which was a top priority to us as we performed our due diligence. Brad and his team have unique technology and effective marketing that we will use to help our clients plan for the future.”


Ascensus Acquires TPA Firm

Ascensus has entered into an agreement to acquire QBI, LLC (QBI). The third-party administration (TPA) firm will immediately become part of Ascensus’ TPA Solutions division. 

Based in Woodland Hills, California, QBI is one of the largest administrators of defined contribution (DC) and defined benefit (DB) plans in the country. The firm works with more than 3,500 plans and employs over 80 employees—most of whom are long-tenured due to the company’s high employee retention rate. 

“QBI is a fast-growing company whose expertise in defined contribution and defined benefit plans is matched by their passion for building solid, long-lasting relationships with clients,” states David Musto, Ascensus’ president. “These traits—along with the culture of corporate and associate responsibility that they’ve created—will make QBI a meaningful contributor to Ascensus’ mission to help Americans prepare for the future.” 

Fidelity Adds Senior Executive to Health and Welfare Practice


Fidelity Benefits Consulting
has appointed Erin Tatar to the role of senior vice president within the Health and Welfare consulting practice.

Erin joins Fidelity from Willis Towers Watson, where she led its health management practice and was responsible for thought leadership, client delivery and operations, including the management of more than 60 physicians, nurses and other specialty consultants who were assigned to the organization. She also led Willis Towers Watson’s development of employer strategies to improve value, access and quality in health care delivery. 

In her new role on Fidelity’s Health and Welfare leadership team, Erin will focus on helping employers evaluate and improve workforce health and the delivery of health care plan benefits.

Tatar will be based in Denver, Colorado and will report to Pearce Weaver, senior vice president, Fidelity Benefits Consulting. “Health care plans continue to increase in sophistication and play an even greater role of importance within employers’ benefits platforms. As a result, Fidelity is focused on adding the talent and resources necessary to meet the complex needs of our clients, as well as their employees,” says Shams Talib, executive vice president and head of Fidelity Benefits Consulting. “Adding Erin to our team will help us extend the capabilities of our health care practice and ensure we can help our clients effectively evaluate and select the right clinical and delivery models for their health care plan.” 

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