SURVEY | October 26, 2021 2021 Participant Survey Reported by PLANSPONSOR | Art by Nan Lee Respondent Profile Navigation IntroductionState of the IndustryRespondent ProfileFinancial TechnologyHypothetical Trade-Off ScenariosMethodology 20242023202220212020201920182017201620152014 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 PURCHASE REPRINTWANT MORE INFO? Respondent Profile Overall Respondent Profile Age<3030 – 50>50 Household income<$50,000$50,000 – $100,000>$100,000 Employer size<100 employees27%100 – 499 employees23%500 – 999 employees15%1,000 – 5,000 employees15%>5,000 employees20% Most trusted source of information on achieving retirement goalsFamily or friends23%Employer15%Independent media sources11%A financial adviser NOT affiliated with employer's retirement plan27%A financial adviser that is affiliated with organizations that service employer's retirement plan23%Other1% Uses a financial adviserWorks with human financial adviser30%Works with a computer-based ("robo") advisory service12%Does NOT currently work with one but plan to in the future27%Does NOT plan to work with one in the future24%Unsure/ have not considered7% Actions taken in previous 12 monthsIncreased deferral rate35%Changed asset-allocation strategy11%Rebalanced account10%Calculated retirement income8%Decreased deferral rate7%Stopped contributing to the plan5% Looking for a PDF copy? Visit our Store! visit