According
to a CareerBuilder survey of more than 1,000 full-time workers in information
technology, financial services, sales, and professional and business services,
63% believe “working nine to five” is an outdated concept, and a significant
number have a hard time leaving the office mentally.
Half
of these workers say they check or respond to work emails outside of work, and
nearly two in five (38%) say they continue to work outside of office hours. Nearly
one-quarter (24%) check work emails during activities with family and friends.
Twenty
percent of these workers say work is the last thing they think about before
they go to bed, and more than twice as many (42%) say it’s the first thing they
think about when they wake up. Nearly one in five (17%) say they have a tough
time enjoying leisure activities because they are thinking about work.
Though staying connected to the office outside of
required office hours may seem like a burden, most survey respondents (62%) perceive
it as a choice rather than an obligation.
NEXT: Work intrudes on male and older workers’
lives the most.
The
survey revealed male workers in these fields are more likely than female
workers to work outside of office hours (44% versus 32%); check or respond to work
emails outside of work (59% versus 42%); and check on work activities while
they are out with friends and family (30% versus 18%). Female workers, however,
are more likely than male workers to go to bed thinking about work (23% versus
16%).
When
it comes to working outside of traditional office hours, 31% of 18- to
24-year-old workers in these fields will work outside of office hours, compared
to 50% of 45- to 54-year-old workers and 38% of workers age 55 and older.
Meanwhile, 52% of workers ages 18 to 24 check or respond to work emails outside
of work, versus 46% of workers age 55 and older.
Seventy
percent of workers age 55 and older in these fields say they stay connected to
the office by choice, compared to 56% of workers ages 18 to 24 who say the
same.
Younger workers in
these fields are more likely than older workers to think about work before
going to bed (31% of workers ages 18 to 24 versus 11% of workers age 55 and older),
or wake up thinking about work (59% versus 31%).
SEC Faces Its Own Debate on Fiduciary Advice Standards
Transcripts from a tough SEC hearing called earlier this
month show it's not just the Department of Labor considering changes to the
application of the fiduciary standard.
The Securities and Exchange Commission (SEC) is hard at work
developing a recommendation for a uniform fiduciary advice
standard to be applied widely across advisory and broker/dealer
channels.
Officials confirmed during a July 16 meeting of the SEC’s
Investor Advisory Committee that the market regulator is progressing in its
effort to strengthen and align fiduciary standards for financial advisers and
broker/dealers. One industry expert called before the committee remarked that
it has been a little more than a year and a half since the SEC first said it
would look to extend the fiduciary duty to broker/dealers and other parties
when they give personalized investment advice to their customers.
“We have been told that the staff and various divisions of
the commission are hard at work on a recommendation,” said Barbara Roper,
director of investor protection at the Consumer Federation of America. “We are
pleased that there appears to be progress in the making.”
The SEC action has so far taken something of a back seat to
the Department of Labor’s (DOL) ongoing efforts to increase consumer
protections in the retirement plan investing domain. The DOL proposed its reworked fiduciary
rule in April, and even with considerable industry backlash, the DOL is
much farther along in its project. Like the DOL, the SEC says its rulemaking is
meant to tamp down on a variety of investor abuses and service provider
conflicts of interest believed to be harming millions of investors inside and
out of retirement plans.
“Sales-based financial professionals perceived and relied on
as advisers by retail customers are exempt from the fiduciary duty that would
otherwise apply to investment advice in a relationship of trust,” Roper said.
“In seeking to close the loopholes in its definition of investment advice, the
DOL is grappling with many of the same issues that the SEC will face as it
undertakes rulemaking—although the DOL’s jurisdiction is, of course, different.
It’s not limited to securities. It covers issues in the retirement plan
context, where the SEC does not have authority.”
The hearing featured DOL officials and others testifying on
a variety of related issues. Roper highlighted a series of questions the SEC
should now be working to answer: “How do you make a best interest standard real
in business models that are laden with conflicts of interest?” she asked. “How
do you apply the standard in certain areas, for example with regard to sales
from a limited menu of products? How do you deal with the issue of the ongoing
duty of care?”
NEXT: DOL officials weigh in on why now
For its part, the Department of Labor decided it was time to
readdress the fiduciary standard “because the retirement landscape has changed
in the past 40 years,” said Judy Mares, deputy assistant secretary at the
Employee Benefits Security Administration (EBSA) at the DOL. “Today, there is
$7 trillion in IRAs, $5 trillion in defined contribution (DC) plans and only $3
trillion in defined benefit plans. An individual’s need to plan and execute
their retirement savings path has become critical, and the regulatory landscape
hasn’t adapted to that shift.”
This is especially true as 10,000 Baby Boomers will be
retiring every day over the next 17 years—adding another $2 trillion to IRAs,
she said. “We think it is important to provide more consumer protections,”
Mares said. Investors suffer $17 billion a year in investment losses and higher
fees, she said.
Extending protections to IRA investors should be a
significant component of both DOL and SEC rulemaking, said Timothy Hauser,
deputy assistant secretary for program operations at EBSA. “If you are a
fiduciary under ERISA, you automatically have an obligation of prudence,
loyalty and a whole array of reporting disclosures—and you are also subject to
a set of prohibited transaction rules,” he suggested. “In the IRA context,
only the prohibited transaction rules apply.” He went on to agree with Mares
that today’s investment advice marketplace is very “conflicted” and could
benefit from thoughtful rule changes.
He said the DOL’s proposal is flexible and workable: “If we
were to impose our overarching fiduciary structure on the marketplace without
granting an exemption, a whole range of practices that right now are
commonplace would be prohibited. We don’t think that would work. We think that
has unintended consequences. So, we have revised our basic definition of who is
a fiduciary, and what can be permitted through prohibited transaction exemptions,
to enable many of these common compensation streams to move forward in a way we
think honors the statute’s intents and mitigates conflicts of interest.”
NEXT: DOL says it is open to changes
Hauser said the DOL is receptive to the comment letters it
has received and will be holding a three- or four-day hearing the week of August
10. “Get your applications in if you want to testify,” he suggested, adding
that the hearing will be followed by an additional comment period.
Hauser also indicated that while the DOL firmly believes the
fiduciary rule is necessary, it is open to amending the rule further: “We have
identified what we believe are demonstrable injuries that flow from the current
compensation structure and the current way advice is delivered to retirement
investors. We are committed to doing something to fix that problem, but we are
not wedded to any particular choice of words or regulatory text. We have gotten
a lot of helpful comments, and there will be changes.”
That said, Hauser added that the DOL believes the carve-outs
it created in the proposed fiduciary rule are helpful. “There is a carve-out
for sophisticated plan investors; large plan investors can readily proceed on a
non-fiduciary basis. The lengthiest portion of the rule describes what would be
non-fiduciary education and what would be fiduciary advice. There is a carve
out for platform providers that is particularly important in the small plan
market, where the provider is really just marketing a platform of options and
not giving individual investment advice to the plan.”
DOL officials told the SEC they believe exemptions included
in the latest version of the fiduciary rule are equally helpful, particularly
the best interest contract exemption that permits broker/dealers to give advice
that results in greater compensation—as long as the B/D formally commits via
contract to act in the customer’s best interest, Hauser said.
Hauser acknowledged that many of the comment letters DOL has
received are against the best interest contract exemption, and he vowed that
the Department is “completely open to suggestions” on this matter.
NEXT: A broker/dealer says the rule is unworkable
Jerome Lombard, president of the private client group at
Janney Montgomery Scott, also testified before the SEC. He said 80% of the
firm’s net revenues comes from individual investors, with one in three of their
accounts being an individual retirement account. The private client group
offers clients the choice of fee-based fiduciary relationships as governed by
the ’40 Act or brokerage relationships as governed by the ’34 Act. Sixty
percent of the group’s fees come from commissioned brokerage accounts, and 40%
from fiduciary accounts, Lombard said.
“Janney believes investors deserve to have their interests
placed first,” Lombard said. “We have been supportive of a higher standard of
care since 2009 when SIFMA provided the SEC a roadmap of a standard of care for
broker/dealers, an effort that Janney contributed to. However, my firm does not
believe the approach being taken by the Department of Labor of applying the
ERISA standard to the IRA and small retirement plan marketplace is the right
approach to achieving that higher standard of care for investors.
“Rather, we see the proposed rule as confusing, burdensome,
increasing costs to retirement investors, practically eliminating many of the
choices those investors enjoy today—and likely eliminating access to investment
advice and education for the smallest retirement savers,” Lombard continued.
“It will result in endless litigation, in our opinion, and even FINRA sees the
rule as difficult to navigate and enforce.”
In order to comply with the proposed rule, Janney would need
to move its numerous commission-based accounts to fee-based accounts in order
to avoid the need to qualify for a prohibited transaction exemption, Lombard
said. Or, it could attempt to use the best interest contract exemption in order
to permit clients in commission-based accounts to stay there, he said.
Janney has no intention of using the best interest contract
exemption because of its “onerous reporting requirements—on top of the many
reports we already provide clients,” he said. “The legal, compliance and
surveillance costs would increase dramatically and ultimately be passed on to
clients. It would also create new legal liabilities.”
If the DOL rule were to go into effect, Janney’s only solution
to provide advice to clients in its IRA accounts and small retirement plans
would be to act as a fee-based registered investment adviser—and those fees are
50% higher than brokerage costs, Lombard said.
He concluded by saying that Janney Montgomery Scott favors
SIFMA’s best interest standard and hopes that the SEC moves forward on that
front.
NEXT: A rebuttal from the CFP Board of Standards
Marilyn Mohrman-Gillis, managing director of public policy
for the Certified Financial Planner (CFP) Board of Standards, testified last,
challenging Lombard and other broker/dealers’ claims that they cannot operate
under a fiduciary standard.
She began by echoing the remarks by Roper and the DOL
officials that consumers are in desperate need for advice that is truly in
their best interest because they are “unable to distinguish between a fiduciary
adviser and a non-fiduciary adviser.” While there are many scrupulous advisers,
they are many who are not, she said. “We believe more than ever that consumers
need competent and ethical advice, and that’s why this rule is so important.”
Mohrman-Gillis said that those advisers and broker/dealers
who fear that the fiduciary standard of care will force them out of business
are misinformed. The CFP Board decided to adopt a fiduciary standard of care
for its CFP professionals in 2007, again, against a great deal of grumbling in
the industry, she said.
“We heard many of the same arguments that are coming forward
today in response to the DOL rule, and I am here today to tell you that based
on our experience, the sky did not fall,” Mohrman-Gillis said. “In fact, since
2007, there has been more than 30% growth in CFP professionals.”
In its comment letter to the DOL, she said, the CFP Board
explains how the Business Model Council it established in 2007 was able to work
with CFP professionals to educate them on how they could apply the fiduciary
standard to their practice, regardless of whatever business model they operated
under.
The DOL will see, she said, that the fiduciary standard of
care did not force CFP professionals to “abandon service to small saves, to the
middle class.”
She concluded by saying that the CFP Board believes it bears
the responsibility to “help the Department of Labor get to a rule that is more
workable, that addresses some of the issues that are raised by the opposition,
so that the rule can actually work across business models.”
A video stream of the SEC Investor Advisory Committee
hearing can be viewed here.